THESWAF Reviews 100

Such great pieces!! I absolutely love the devil/angel in sterling silver. I get so many compliments when I wear them. Definitely worth the price and the details are incredible. I look forward to my next purchase!!

The ring itself is a work of art. Beautifully executed.

Ordered cuff links for a wedding. Through no fault of Theswaf, the items were held up in Germany and not going to arrive in time. The cufflinks themselves were beautiful. To initiate a return you must go through email, but I received quick and prompt replies and was able to return the item to a location in the US (where I am located).

Necklace broke same day ask for an exchange and they wanted me to pay shipping after spending over hundred dollars.

The inside of the ring has rough edges. Poor workmanship.

Very Detailed Jewlery and Great Customer service I love there unique designs. shipped fast and safe

Ottimo prodotto

Beautifully made

Placed an order but received no item or refund. Buyer beware this is a scam website.

Hello, I am very satisfied with Theswaf.com jewelry website. They offered alternative shipping options and are located in the US. No long time waiting unlike out of the country websites. They have many different styles to choose from. I purchased a gold plated ring that a lot of detail went into the design and they provided free engraving as well. It looks fabulous plus an attractive pouch and company box.

good product. good service!

Still didn't receive my order. But at least I received 10 reminders to rate you.
So, since apparently you're in a rush just for rating and not for delivering, here's my rate.
Thanks

RETURNED AND REFUNDED
Purchased this ring in size 51mm it arrived in 50mm (checked and confirmed by my friendly local jewellers)
They said no way as it would have gone 3 checks....
Paid via PayPal got in touch them too, after not getting satisfactory replies from Theswaf. (They wanted me to pay postage back to Europe, which would be plus £15)
PayPal said they would cover the return cost.
Which they did. £15.68

Ironic really as someone else a friend ordered same ring.
It arrived with NO HALLMARK
So much for checked 3 times !
Ring lovely not great customer service.
EXPECT TO PAY FOR YOUR OWN RETURNS OR JUST AVOID!
True review by my 1st and last purchase

I ordered a men's ring. The ring I ordered had 3 different versions. I wanted the oxidized silver version. I placed it in my cart but in my cart it showed up as polished silver instead of oxidized. I cleared the cart thinking I had inadvertently added the wrong version. I then added the oxidized silver again. Again, same results - polished silver is appearing in my cart. I added it a third time and finally the correct ring appears, matches the description and I order. I didn't realize until I received the order that I received the polished silver one anyway and my order receipt said polished silver instead of oxidized. So, I immediately write and ask for how to begin return procedure and I'm told the problem is mine since I made an "incorrect" order. Customer service absolutely SUCKS. Avoid this company at all costs. The ring looks very cheap and flimsy despite being marked as 925 silver.

On ever page they state FREE WORLDWIDE SHIPPING ON ALL ODERS, multiple times; Google ad/listing, front page, product page, even in your cart.
But when you go to check out your only options are paid for service.
I thought this could be an error as it's plastered so aggressively across their site, but no. They just stated in a chat I initiated that it's country dependant. Shipping costs are fine, but misleading the consumer is not.

Partner loves it. Shipping wasn't very specific in terms of delivery timeline.

The ring was severely overpolished, making the faces unrecognisable.

Great product. Very detailed.

Ottimi prodotti

Thank you for this masterpiece. I will buy again for sure! Greetings from Switzerland :-)