We ordered a 12-bottle Malbec mixed case, using up some of our Avios for most of the cost. The wine arrived quickly and we're very pleased with the quality of the wines we've tried so far. One critici... Toon meer
Bedrijf heeft geantwoord
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Selecting and ordering the wine was very easy. Delivery was very quick, the courier arrived within the given delivery window and treated the box with respect. The bottles were superbly packed for... Toon meer
Bedrijf heeft geantwoord
I made a mistake in my order- completely my fault. The customer service team responded to my email really quickly and fixed my error but also managed it in such a lovely, kind and supportive way. Than... Toon meer
Bedrijf heeft geantwoord
Ordered wine at the weekend,it was delivered 48 hours later,considering we live at the top of Scotland, that was impressive. I had a problem applying a bonus voucher, within 90 mins of the next work... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our best experiences of wine are so often related to those moments we've all had when travelling, whether in a restaurant in a far away city or a visit to vineyard. At The Wine Flyer, we know that the right wine can transport you out of the moment, back to those memories. Our mission is to make the products you experience during your travels, whether onboard a British Airways flight or at the destination, accessible to everyone, all the time. Using our experience of selecting and serving in the airline environment, with it's limited space to store products and the impact of altitude on taste, we have curated an edit of wines, beers, spirits, and non-alcoholic drinks that provides something for everyone. Many of our products are served on, or exclusive to British Airways, some are selected to complement and some are recognisable well-loved brands like Whispering Angel, Moet and Penfolds. And by choosing to get your wine, beer, spirits and non-alcohol drinks from The Wine Flyer, you can collect Avios at unparalleled rates that speed up that next getaway.
Contactgegevens
Verenigd Koninkrijk
- contact.help@thewineflyer.co.uk
- thewineflyer.co.uk
4,8
Uitstekend
8K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van The Wine Flyer
Thank you for your feedback — we’re pleased to hear you found the service very quick and professional. We really appreciate you taking the time to let us know.
Kind regards,
Helen
Brilliant service all round
Brilliant service all round. Ordered Friday delivered
Saturday . Great wine mixed selection.
Keep us going for a while then order another selection
Many thanks
12 juni 2026
Antwoord van The Wine Flyer
Thank you very much for your lovely feedback. We’re delighted to hear you enjoyed the brilliant service, speedy delivery, and mixed wine selection. We look forward to helping you with your next order when you’re ready. Many thanks!
Kind regards,
Helen
Antwoord van The Wine Flyer
Thank you for your feedback — we’re glad to hear you found the ordering quick and efficient. We really appreciate you taking the time to let us know.
Kind regards,
Helen
Quick turn around
Ordered one day, the bottles came the next day. They were well packaged.
14 juni 2026
Antwoord van The Wine Flyer
Thank you for your feedback — we’re pleased to hear your order arrived so quickly and was well packaged. We really appreciate you taking the time to let us know.
Kind regards,
Helen
The Wine Flyer is a company that you…
The Wine Flyer is a company that you can do business with and be satisfied with the outcomes. Efficient, helpful and very prompt next day deliveries.
The wine bottle packaging must be the best available.
10 juni 2026
Antwoord van The Wine Flyer
Thank you so much for your kind feedback! 😊
We’re really pleased to hear you were happy with the service, the next‑day delivery, and the support you received. It’s also great to know the packaging stood out — we work hard to make sure every bottle arrives safely. We truly appreciate you taking the time to share this. 🍷
Kind regards,
Helen
Antwoord van The Wine Flyer
Thank you so much for your lovely feedback! We’re really pleased you found great value and excellent service — it means a lot to us. 😊
Kind regards,
Helen
Very quick and efficient delivery…
Very quick and efficient delivery service and great wines
10 juni 2026
Antwoord van The Wine Flyer
Thank you so much for your feedback! 😊
We’re really pleased to hear you enjoyed the quick and efficient delivery service — and of course, the wines too! 🍷
Kind regards,
Helen
Quick and easy to order and I get avios
13 juni 2026
Antwoord van The Wine Flyer
Thank you for your feedback! 😊
We’re so glad you found ordering quick and easy — and that you get to collect Avios too, a nice little bonus! ✈️🍷
Kind regards,
Helen
Well up to Wine Flyer’s high standard.
Selecting and ordering the wine was very easy. Delivery was very quick, the courier arrived within the given delivery window and treated the box with respect. The bottles were superbly packed for transport.
The wine itself is delicious too.
Overall good product, good service and good value.
13 juni 2026
Antwoord van The Wine Flyer
Thank you so much for your lovely feedback! 😊
We’re really glad to hear that ordering was easy, delivery was quick, and that everything arrived safely and well packed. It’s great to know the wine hit the mark too!
We really appreciate your kind words about the product, service, and value — it means a lot to us. 🍷
Kind regards,
Helen
A seamless experience with my chosen…
A seamless experience with my chosen wines delivered hassle free within 24 hours of placing the order.
12 juni 2026
Antwoord van The Wine Flyer
Thank you for your great feedback! We’re delighted to hear you had a seamless experience and that your wines were delivered quickly and hassle-free. Enjoy! 🙂 Ellie
Antwoord van The Wine Flyer
Thank you for your wonderful feedback! We’re delighted to hear that everything went smoothly from ordering through to delivery.
We really appreciate your support and hope to see you again soon! Ellie
I've used them frequently and intend to…
I've used them frequently and intend to do it again because they are very reliable.
12 juni 2026
Antwoord van The Wine Flyer
Thank you for your continued support! We’re delighted to hear you find us reliable and that you plan to order with us again. 🙂 Ellie
Great selections and using my Avios…
Great selections and using my Avios points really makes it a good deal. Delivery was quick
12 juni 2026
Antwoord van The Wine Flyer
Thank you for your kind feedback! We’re so pleased to hear you enjoyed our selection and that using your Avios points made it even better value. It’s great to know your delivery arrived quickly too. Enjoy 🙂 Ellie
Full Marks to The Wine Flyer
Easy to place my order, great discount on the purchase, parcel arrived within a couple of days and beautifully, safely packaged. Couldn’t fault the Wine Flyer.
12 juni 2026
Antwoord van The Wine Flyer
Thank you so much for your lovely feedback! We’re delighted to hear that you found the ordering process easy, enjoyed a great discount, and that your parcel arrived quickly and safely packaged.
It’s wonderful to know we met your expectations – we really appreciate your support and hope to welcome you back soon! 🙂 Ellie
Excellent
Excellent range of wines with good information on each.
Delivery was very quick and my wine was carefully packaged.
Top service thank you
10 juni 2026
Antwoord van The Wine Flyer
Thank you so much for your kind review! We’re really pleased to hear you enjoyed the range of wines and found the information helpful. It’s also great to know your order arrived quickly and was carefully packaged. 🙂
We truly appreciate your support and hope to serve you again soon! Ellie
Good selection of wines.
Good selection of wines.
Easy to place an order.
Fast/efficient delivery.
4 juni 2026
Antwoord van The Wine Flyer
Thank you for your feedback. We’re delighted to hear that you were pleased with the selection of wines, found the ordering process easy, and experienced fast, efficient delivery.
We really appreciate you taking the time to share this with us. Enjoy! Ellie
Speed of delivery and how well each…
Speed of delivery and how well each bottle was packed.
8 juni 2026
Antwoord van The Wine Flyer
Thank you for your feedback regarding the speed of delivery and how securely each bottle was packed. We really appreciate you taking the time to share this with us! 🙂 Ellie
Ordered wine at the weekend
Ordered wine at the weekend,it was delivered 48 hours later,considering we live at the top of Scotland, that was impressive. I had a problem applying a bonus voucher, within 90 mins of the next working day it was resolved .
Thanks Ellie.
14 juni 2026
Review zonder uitnodiging
Antwoord van The Wine Flyer
Thank you so much for taking the time to leave such a lovely review!
We’re really pleased to hear you were impressed with the delivery speed—especially all the way to the top of Scotland 😊 I’m also glad we were able to get the bonus voucher issue sorted quickly for you.
Thanks again for your kind words and for choosing us. We hope you enjoy the wine, and we look forward to welcoming you back soon! 🍷
Kind regards,
Helen
The service was good at all stages
The service was good at all stages. We were delighted with the wine
7 juni 2026
Antwoord van The Wine Flyer
Thank you very much for your kind feedback!
We’re delighted to hear that you were happy with the service at every stage and that you enjoyed the wine. It’s always lovely to know we’ve met your expectations.
We really appreciate your support and hope to welcome you back again soon 🍷
Kind regards,
Helen
Antwoord van The Wine Flyer
Thank you for your feedback!
We’re really pleased to hear everything was handled promptly and that the issue was resolved so well. Your kind words are much appreciated, and we hope to assist you again soon 😊
Kind regards,
Helen
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