UK Building Survey and Snagging LTD Reviews 68

I asked them for help at the very last moment in our buying process, and they exceeded my expectations. They were extremely responsive, fast, and professional. The surveyor, Eason, was attentive to every detail and very knowledgeable. He called to clearly explain the preliminary findings immediately after the survey in an easy-to-understand way, which really helped ease my stress during a tight timeline. Highly recommended!

Surveyor Eason is truly professional, with broad knowledge and great attention to detail. He patiently answered all my various questions.
On the day the survey was completed, he immediately explained the result/report clearly and thoroughly. Even afterward, whenever I had more questions, he continued to respond patiently and in detail—even months later, he was just as helpful. 

Professional, efficient, helpful and very friendly. I'm very satisfied with their job,especially Andy. Highly recommend.

Can’t thank Eason enough for all the services and advice he has given us. And of course, Miss Chan’s explanation and patience are highly appreciated.

The completion of my property had been delayed for months and couldn’t be confirmed until the very last minute. But Miss Chan & Eason could still manage to come to my property for inspection. I’m really grateful for that.

The snagging service and the subsequent report are in great detail. I’m sure I could not spot those identified issues if I didn’t engage Eason’s professional service. Most importantly, he also provided me with advice and possible follow up actions with the developer after submitting the snagging report to the developer.

Purchasing a property is quite stressful with tons of things to take care of. Engaging a professional surveyor, like Eason, to inspect the property can definitely reduce some stress and make the property purchasing journey a bit easier.

Thank you so so much, Eason & Miss Chan.

Andy provided an absolutely exceptional snagging service for our new home. The entire process was smooth, professional, and gave us exactly what we needed to go back to our developer with.
Andy found a huge number of defects, both large and small.
The use of a drone to check the roof was a brilliant touch.
All the defects were labelled around the house, so we knew exactly where each problem was.
We were amazed to receive the full, high-quality report in under 48 hours.
A fantastic investment for any new build owner. Thank you, Andy, for such a great job!

Surveyor was very on time and efficient! Report received on the same day in the evening!

My surveyor pointed out tricky and difficult-to-find defeats in my new-build home. Snagging report allows me understanding in-depth about my property. The report is also a professional document to request follow up fixing from my developer.

One of the defeats was water leakage of en suite bathroom of 1/F. Surveyor found water leaking to G/F gargage ceiling but most people would just check any leakage under bathroom tub, which did not have any signs of water leakage in my case. Likely, water pipe leaking inside wall was not cause of defeat.

All in all, this company provides professional snagging service with transparent fee. Surveyor is UK-qualified and has broad experience across different residental properties as well as new-build developers.

very good service and professional. highly recommend.

Thank you so much for the thorough and detailed survey! Your careful inspection, inside and out, was incredibly helpful and reassuring. I really appreciate how you explained everything clearly, making the process smooth and trustworthy. Additionally, the detailed assessment of the surrounding environment was a great bonus, providing a comprehensive view of the area. It’s clear you have the buyer’s best interests at heart. Highly recommend your services!

Super professional – highly recommend! 👍👍👍👍👍
Huge thanks to Eason for always being so friendly and patient. I'm new here, and even when my questions weren’t directly about inspections, he was always happy to help out, super responsive, and did his best to assist 🙏🙏🙏.
Miss Chan from the admin team was also really nice and patient. My handover got delayed several times, and I was a bit confused about the timing for both inspection and build & legal completion. But once they (including Andy) found out, they reached out to me—even at night—to guide me through everything. I’m honestly so glad I found them.
This month I finally got my new house. Eason did both the PCI and snagging for me. He was super thorough and careful each time, and always explained all the issues clearly after the inspection. Since my handover kept getting pushed back, I was in a rush, but he still managed to send me both reports on the same day—even though it was already quite late. The reports were super detailed with lots of photos and clear notes. Even after that, he patiently answered all my newbie questions—even though I must’ve been a bit annoying 😅. Really, really grateful for his help. 🙇🙇🙇
Wishing you all good health and lots of success in your business!

Stay away with this company and go with a local surveyor. My apartment was inspected a month ago and few snags were not spotted and reported as result of the developer only accepted the first report I sent over them. During the snagging service, the inspector did not conduct a thorough examination of all areas. For instance, a nail was attached to the shower wall, posing a safety hazard. The inspector overlooked the shower wall for any nails and failed to verify that the washing machine was securely fastened and not moving when it turned on. Furthermore, the inspector did not notice that paint was chipped at the bottom of the door frame until the owner brought it to the inspector’s attention. We strongly advise against using their snagging services. I chose this company at the beginning due to the good online reviews but this could be misleading. I hope people understood that paying higher premiums than a local surveyor is not necessary.

Andy conducted the snagging inspection for my house and identified many issues that I would not have noticed without professional knowledge and equipment. He also gave me valuable advice on how to properly maintain the house, which was especially helpful since I don’t have prior experience living in a house in the UK. He promptly delivered a detailed snagging report, clearly explaining what I should expect the developer to fix.

It might sound unusual to describe a Hongkonger as being particularly nice, but Andy is genuinely approachable, talkative, and insightful. If you’re not very familiar with buildings or construction, you’ll definitely learn a lot from him, that’s exactly why it’s worth having someone like Andy do the snagging for you.

Before appointing them as our surveyor, Ms Chan explained the services they provided in details with patience over the phone.
Andy arrived on time that day and provided a thorough checking on the house. He spent about 3 hours to perform the snagging carefully by going around the house and the garden. We received the snagging report the next day with photos and detailed descriptions. (It was fast as our snagging was done in the afternoon)
As a first time buyer, we were grateful to have them as our surveyor and would highly recommend to anyone.

We are absolutely satisfied and highly recommended this service vendor.

Just had Andy snagging on our new build 3-bedroom semi-detached two days ago.
Andy is very friendly, highly knowledgeable, professional, detailed minded and efficient (finished the report in the same day)

Special thanks to Ms Chan who is our contact point for her patience and good will.

Thank you Uk Building Survey and Snagging LTD for providing excellent property survey service. The admin staff is very patient and thoughtful that she provided everything the customer needs to know before I paid the service.

Surveyor Andy provided superb service throughout the whole process of surveying. He gave me general feedback on the day after survey and explained the report thoroughly as well as providing lots of suggestions regarding the issues found in the property. I sincerely recommend Uk Building Survey and Snagging LTD to everyone!

Eason專業盡責，報告即日出，香港人同聲同氣，必用 。

I highly recommend their snagging inspection! Andy is incredibly professional, thorough, and detail-oriented. His efficiency is impressive, providing a comprehensive snagging report the very next day. He patiently answered all our questions and even offered valuable maintenance tips for the house. We truly appreciate his exceptional service and expertise.

Eason, Andy and Ms Chan provide professional services and advice to survey my house. I receive the snagging report in very short time after the inspection. Speedy response to my queries. Great recommendation and thank you for their service.

Thank you Andy provided a professional inspection of my house, he checks everything very carefully and he explained all the defects that he found then teach me how to due to these defects. The report also issued at the same day of inspection. Highly recommend Andy and UK Building Survey and Snagging LTD.

Andy performed the snagging professionally and very detail-oriented. Typically thankful for the finding related to the underfloor heating, so that I could rectify the issue in due course. He also provided some tips for home maintenance, which was very much appreciated.
Strongly recommend the snagging service!