Ordering a UniKitOut box for my daughter for University was very easy. They liaised with her accommodation and it was waiting for her in her room when she moved in.
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Lees wat reviewers zeggen
Only 1 box out of 3 arrived - can’t chase on moving weekends as their phone lines are closed. Made the experience of our first child heading to uni awful and stressful. We had to dash to local superma... Toon meer
Bedrijf heeft geantwoord
Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Toon meer
Bedrijf heeft geantwoord
Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Geschreven door het bedrijf
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Contactgegevens
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, Verenigd Koninkrijk
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4,2
Goed
1K reviews
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Heeft 85% van zijn negatieve reviews beantwoord
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All goods are good quality
14 november 2024
Antwoord van UniKitOut
Hi Zeeshan,
Thanks for your comments, they are appreciated :-)
Take care,
Emma
Excellent customer services I received…
Excellent customer services I received my duvet and pillows on the scheduled day.
5 september 2024
Antwoord van UniKitOut
Hi Samira,
Thanks for leaving such a positive review :-)
Take care,
Emma
Good experience box had everything…
Good experience box had everything needed . Though son decided to take gap year in end first to do some work so box be used next September instead
13 november 2024
Antwoord van UniKitOut
Hi Mrs Tulett.
Such a great review. thanks so much for taking the time :-)
Hope your son is enjoying his gap year.
Take care,
Emma
Very good products and service
Very good products and service. I would highly recommend!
13 november 2024
Antwoord van UniKitOut
Hi Prerna,
Appreciate your review! Thanks so much :-)
Take care,
Emma
Cheap quality for the amount of things you actually get.
The quality of your products is really cheap. You also reduced the starter kit from 2 persons to one person and the price remained the same. There were also things missing that were advertised (e.g. a kitchen towel).
12 november 2024
Antwoord van UniKitOut
Hi Jule,
Thank you for sharing your review and feedback. I’m truly sorry to hear about your experience.
We take pride in offering a 100% money-back guarantee and always encourage our customers to reach out if something isn’t as expected. Your input is invaluable to us as we strive to continually improve our products and services.
To provide a little clarity, the 1-person basic kitchen kit you ordered includes a crockery set but does not come with kitchen towels. We offer a variety of kitchen kits to cater to different needs and budgets, so the included items can vary between them.
If there’s anything further you’d like to discuss or if we can assist in any way, please don’t hesitate to contact our customer service team at sales@unikitout.com. We’d love the opportunity to help.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Mrs Crew,
I really appreciate your comments, thank you so much.
Our XL sheets are very popular :-)
All the best,
Emma
Kitchen pack really good quality and…
Kitchen pack really good quality and value for money, so much easier than buying it all separately
7 november 2024
Antwoord van UniKitOut
Hi Roy,
Thanks so much for leaving such a great review, its really appreciated :-)
I'm so glad to hear you were happy with your kitchen kit.
Hope to see you on UniKitOut again soon,
Wishing you all the best,
Emma
Overpriced
Quality was not worth the price- even factoring in the convinience.
(Review edited after ammendment about delivery)
12 november 2024
Antwoord van UniKitOut
Hi Jesse,
I am very sorry to read your review.
I reached out to you via email on Monday in the hope we could resolve any issues you may have together but I haven't received a reply.
Just to clarify, your order was dispatched on time and delivered the next day to your reception. An email and text with an image of the delivery would have been sent to you from DPD once the 3 parcels had been delivered.
We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with. Since you ordered multiple items, any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future.
Our bedding and towelling is sold to some of the most prestigious hotels around the UK and our kitchen items are supplied into the UKs most popular and recognised holiday resorts so it saddens me you find the quality below par.
If you're able to get in touch or reply to my email, it would be greatly appreciated.
I look forward to hearing from you,
Emma
Good quality and fast delivery
Good quality and fast delivery, very satisfied. Strongly recommend.
13 september 2024
Antwoord van UniKitOut
Hi Xue,
Thanks so much for your great review! Its really appreciated :-)
So nice to hear how happy you were with the service.
Take care,
Emma
The quality of kitchen utensils was too…
The quality of kitchen utensils was too poor, which the floors were all torn off and I had to buy new one from another place
13 november 2024
Antwoord van UniKitOut
Hi Sepehr,
I'm sorry to read your review and to hear about your experience.
I reached out to you via email on November 11th and again on Monday regarding the issue with your kitchen utensils, hoping we could work through it together, but I haven’t received a reply yet.
We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with.
Any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future.
Our kitchen kits and cooking utensils are supplied into the UKs most popular and recognised holiday resorts so it saddens me you find the quality below par.
If you're able to get in touch or reply to my email, it would be greatly appreciated.
All the best,
Emma
It was fine
It was fine, but not worth the price. The bedding was not nice. There’s no corner tabs for the duvet so moved everywhere and cover and pillowcases are rough like sandpaper texture. Had to buy new bedding. Kettle is flimsy and cheap, so water comes out the sides when pouring. Spatula broke in half after a month.
14 november 2024
Antwoord van UniKitOut
Hi Trevor,
I appreciate you leaving a review although I’m sorry to hear that some of the items you ordered didn’t meet your expectations.
We aim to provide a variety of products to meet different needs and budgets, giving each one the same level of care and attention, no matter its price or specifications. Its disappointing to hear that we didn’t meet expectations this time.
If you’d like to discuss our 100% money-back guarantee, please don’t hesitate to reach out to us at sales@unikitout.com. Our customer service team is here to help and would be glad to assist with any questions or concerns.
Wishing you all the best,
Emma
pillow too soft
pillow too soft. blanket is comfortable. Material of blanket is cotton (nice). Non-sticking pan is sticking. Everything else are averagely good.
13 november 2024
Antwoord van UniKitOut
Hi Lanfei,
Thanks for leaving a 3* review, although I am saddened to read you are not happy with your frying pan. I'd appreciate further feedback about this so please reach out to sales@unikitout.com with any further comments and images :-)
Hope to hear from you,
Emma
University Essentials
Everything we needed for our son's fit out of his university accommodation, good quality and quick delivery
13 november 2024
Antwoord van UniKitOut
Hi Andrew,
Thanks so much for leaving such a great review! Its really appreciated.
Hope your son is enjoying uni life :-)
Take care,
Emma
Antwoord van UniKitOut
Hi Melusi,
Thanks so much for leaving a review, its really appreciated :-)
I'm very glad to hear you enjoyed your UniKitOut experience,
Take care,
Emma
First class service, no fuss, high quality and the best option for students.
Excellent service, I highly recommend, no fuss, easy to order and arrived exactly on time. The quality of all the items from bedding to kitchen-ware is top class and exceeded my expectations in quality. I knew from other reviews this was a good company but they proved it 100% with my daughters order.
16 september 2024
Antwoord van UniKitOut
Hi Jonathan,
I am honestly blown away by your amazing comments. Thank you so much.
We absolutely love hearing feedback like this so I really appreciate you taking the time to leave a review.
I'm so glad S was happy with everything and hope she is enjoying her studies here in the UK.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Victoria,
Thanks so much for this great review! Its really appreciated :-)
I am so glad to hear you had a positive experience with UniKitOut.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Shilpa,
Thanks so much for your comments, they are really appreciated!
Take care,
Emma
Had everything in the kitchen starter…
Had everything in the kitchen starter pack my daughter needed
24 oktober 2024
Antwoord van UniKitOut
Hi Hayley,
Thanks so much for this great review, its really appreciated!
So glad to hear your daughter was happy with her kit.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Helen,
Thanks so much for your 5* review, its really appreciated.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Jordi,
Thanks so much for your review. Its great to hear the delivery went smoothly and C is happy with everything.
Sorry to hear one of the mugs arrived broken. I cant see any correspondence regarding this so please email sales@unikitout.com so compensation for the broken mug can be arranged.
Wishing you all the best,
Emma
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