I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... Toon meer
Bedrijf heeft geantwoord
I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... Toon meer
Bedrijf heeft geantwoord
Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Contactgegevens
68 Jay Street, #602 Brooklyn, NY 11201, New York, Verenigde Staten
- 929 294-9574
- customerservice@tala.co.uk
- us.tala.co.uk
4,5
Uitstekend
431 reviews
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The bulbs are gorgeous and were shipped…
The bulbs are gorgeous and were shipped very quickly.
18 april 2023
Antwoord van Tala
Hello Andrea,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Antwoord van Tala
Hello Vicki,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Dafina
Tala Customer Support
Love these
Love these! Light is bright and dins beautifully. Love that it has the flexibility to be hung on the wall as well
10 april 2023
Antwoord van Tala
Hello Catherine,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Dafina
Tala Customer Support
I purchase a hand blown bulb and it is…
I purchase a hand blown bulb and it is just stunning. The glow is magnificent and details art to die for. Very happy!
3 april 2023
Antwoord van Tala
Hello Sarah,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Dafina
Tala Customer Support
I LOVE my lights!
My order arrived in a timely fashion, and I absolutely LOVE my lights. I'd been looking at them for some time before ordering them, and I'm sorry I waited so long!
I'm glad I have them now!
27 maart 2023
Antwoord van Tala
Hello Catherine,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Dafina
Tala Customer Support
I purchased the Voronoi I lightbulb and…
I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a halogen one that had gone out in my dining room chandelier. I read the description and features very carefully and looked at the photos because I'm very picky about my LED lightbulbs, and unfortunately the light is significantly whiter than described and shown in the photos. Returning it would've cost the same as the refund so I'm mostly just bummed because I really wanted it to work.
3 april 2023
Antwoord van Tala
Hello Alicia,
Thank you for your review. We are delighted to hear you're pleased with your new Voronoi I bulb. I am sorry to hear that the G9 bub did not work in your space, I have emailed you directly regarding this.
Kind regards,
Amie
Tala Customer Support
Antwoord van Tala
Hello Anne,
Thank you for leaving us a 5-star review. We are delighted to hear that you are pleased with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
Great Lamp!
Really lovely lamp! Everything shipped super quickly and was packaged safely! Plus I love how the lamp can dim and vary in warmth. Plus, the base is super versatile with different bulbs or for desk or sconce use!
27 maart 2023
Antwoord van Tala
Hello Rachel,
Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights. Hope you have a great day!
Kind regards,
Claire
Tala Customer Support
What incredible products you have
What incredible products you have. I’m over the moon to be introduced to your lightbulbs.
So happy with the product received.
22 maart 2023
Antwoord van Tala
Hello Peri,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day.
Kind regards,
Claire
Tala Customer Support
Beautiful lights!
The lights are beautiful. Love the dimming feature. They were so easy to put together and to hang. They were also packaged really well and in entirely recyclable and reusable packaging—yay! Only reason for four stars instead of five is that there is small dark mark (roughly 1/3rd of an inch long) on one of the lightbulbs. We’ve been unable to get the dark mark off the bulb no matter what we try. Maybe a flaw in manufacturing? Not bad enough to return. Just a bummer to have a new lamp slightly damaged from the start. The cord doesn’t hang straight down as expected but we’re hoping that will change given time in their new position on the walls.
21 maart 2023
Antwoord van Tala
Hello Lori,
Thank you for your review. We are delighted to hear you're pleased with your new Tala lighting. We have sent you an email directly regarding the mark on your bulb and we will strive to resolve this for you as soon as we can.
Have a great day.
Kind regards,
Amie
Tala Customer Support
The purchase experience was fast and…
The purchase experience was fast and simple. Shipping was faster than expected since it comes from the UK. The best part is the product. We love our lamps!
21 maart 2023
Antwoord van Tala
Hello Hafid,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
10/10 across the board
Great customer service. Received my product quickly! And just love the product!
21 maart 2023
Antwoord van Tala
Hello Susie,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
I was sent the wrong item
I was sent the wrong item. Customer service will not send me what I ordered nor a way to return the wrong item.
14 maart 2023
Antwoord van Tala
Hello Irene,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Tala Customer Support
Tala bulbs never arrived
I ordered bulbs from Tala in August. Its now March, they never arrived and have not received communications from Tala nor have I received a refund. This is the second time I've placed an order with the US branch of the company and had to chase down the order. Poor experience!
15 maart 2023
Antwoord van Tala
Hello,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Amie
Tala Customer Support
Love the Plug-In Pendant
Shipping was fast and thankfully came from Alabama for US customers. So appreciate Tala’s environmentally conscious approach— the use of easy to recycle materials, right to repair, and high quality construction. All of this is made even better by the fact that our light fixture is beautiful with a delightful dimming capability. As a renter, I especially love the Plug-In Pendant because I can improve whatever space I am in (and then take it with me!)
28 februari 2023
Antwoord van Tala
Hello Hayley,
Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights,
we work hard to make sure our customer experience is great, so brilliant to hear you are happy
Hope you have a great day!
Kind regards,
Tala Customer Support
Antwoord van Tala
Hello Margarita,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Tala Customer Support
GORGEOUS Lighting!
GORGEOUS lights! I had several questions about the temperature and lumens of these bulbs and Tala was able to answer them all. They arrived quickly and are soooo beautiful - I absolutely love them!
28 februari 2023
Antwoord van Tala
Hello Sidney,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Fast shipping and great product!
25 februari 2023
Antwoord van Tala
Hello Dear Customer,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Jasmin
Tala Customer Support
Disappointed
the lantern i received arrived inoperable. additionally, the time it’s taken to receive a shipping label (several days, and still waiting) is disappointing. i am fine accepting a replacement, assuming it would be a working model, but i had ordered the lantern for a specific event(s) in my home, and still don’t have a working lantern. i think i should have been offered an overnighted new lantern while i send back my current item.
17 februari 2023
Antwoord van Tala
Hello Tucker,
Thank you for your review.
Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Tala Customer Support
Pretty but poorly designed
The concept of the product is great but there are certain structural/design issues (ie dimmer hanging 5 feet off the ground because it's in the middle of the cord) that make the product challenging to use in practice
17 februari 2023
Antwoord van Tala
Hello Kateryna,
Thank you for your honest review. We appreciate all customer feedback and I have passed this on to the design team.
Kind regards,
Claire
Tala Customer Support
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