I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... Toon meer
Bedrijf heeft geantwoord
I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... Toon meer
Bedrijf heeft geantwoord
Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Contactgegevens
68 Jay Street, #602 Brooklyn, NY 11201, New York, Verenigde Staten
- 929 294-9574
- customerservice@tala.co.uk
- us.tala.co.uk
4,5
Uitstekend
431 reviews
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I bought two sphere bulbs for around…
I bought two sphere bulbs for around $60. They were the warm to bright bulbs and one stopped getting bright so they were two different color temperatures most of the time so I had to take them down. I didn't want to buy another one for $30 and have another one fail so I just switched them out. Pretty disappointing and a waste of money. I reached out to Tala and got zero response meaning they didnt respond at all. Waste of money.
18 oktober 2022
Review zonder uitnodiging
Antwoord van Tala
Hello Fletcher,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us.
We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion. We will be reaching out shortly to help resolve this for you as soon as possible.
Kind regards,
Emma
Tala Customer Support
Antwoord van Tala
Hello Jay,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Vicky
Tala Customer Support
Awesome matte bulbs!
Love the outside texture on these! And the warmth of the bulb is amazing on the lamp I just put together.
2 februari 2023
Antwoord van Tala
Hello Ethan,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Customer
Tala Customer Support
Great and responsive customer service
Great and responsive customer service. Love the light as well!
13 januari 2023
Antwoord van Tala
Hello Stephen,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product.
Have a great day!
Kind regards,
Tala Customer Support
Sure was easy to use
Sure was easy to use. Selection was good, but I bought one bulb with a clear glass by mistake. Otherwise, it was great
20 januari 2023
Antwoord van Tala
Hello Jane,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Tala is Amazing!
The great communication from Customer Service re this product, the relatively fast re-availability of a new product in the US store, and REALLY fast shipping and arrival. Excellent packaging. GREAT product to complement the Muse, another extraordinary product. Is there anything else? Thank you, Tala
12 januari 2023
Antwoord van Tala
Hello Jayne,
Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala products. We look forward to your next order. Hope you have a great day!
Kind regards,
Claire
Tala Customer Support
Shipping was fast and secure
Shipping was fast and secure. I had an issue with the product and they allowed to me to return it.
1 januari 2023
Antwoord van Tala
Hello Meghan,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Love these lights and what a great price
28 december 2022
Antwoord van Tala
Hello Matthew,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Tala Customer Support
Pretty, ethical, wrong color delivered
The wall lights are beautiful. They did all arrive in the wrong color, but we decided not to exchange them, because the white is pretty too.
7 december 2022
Antwoord van Tala
Hello Rachel,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Tala Customer Support
Fabulous Fixtures
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfect with my decor. Please send me info with new design SLS!
22 december 2022
Antwoord van Tala
Hello,
Thank you for your review. We are delighted to hear you're pleased with your new Tala lighting. I am going to email you regarding the skewed bulb so we can get this rectified as soon as possible for you.
Kind regards,
Amie
Tala Customer Support
Responsiveness
Responsiveness! Really appreciated the support in getting the right color!
16 december 2022
Antwoord van Tala
Hello Heather,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy and we were able to help you out here, enjoy your lights!
Kind regards,
Tala Customer Support
Loved the chandelier!!
Loved the chandelier!!! Just gorgeous! It sets the tone for the house as you enter! The lightbulbs are fantastic with a casual elegance that says welcome in !!!
20 december 2022
Antwoord van Tala
Hello Nancy,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Tala Customer Support
Antwoord van Tala
Hello Sarah,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Jasmin
Tala Customer Support
Beautiful and functional
Arrived well packaged and in excellent condition. The instructions were clear and helpful. The workmanship and design of the lamps are beautiful.
14 december 2022
Antwoord van Tala
Hello Dawn,
[Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
I ordered the wrong size bulbs and the…
I ordered the wrong size bulbs and the company was really helpful with organizing the returns.
9 december 2022
Antwoord van Tala
Hello Wendy,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Beautiful affordable lamp
I love the dimmer. The lamp is beautiful in person. I haven't decided if I want to mount as sconces yet or keep as bedside tables, but I love having the option and they look gorgeous either way. Very happy so far!
7 december 2022
Antwoord van Tala
Hello Reba,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Kirsty
Tala Customer Support
Antwoord van Tala
Hello Charles,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service. Have a great day!
Kind regards,
Claire
Tala Customer Support
Pretty bulb (porcelain II) I especially…
Pretty bulb (porcelain II) I especially like the matte finish on it. This is the second one that I’ve ordered for simple modern fixtures in adjacent rooms. Fast delivery!
8 november 2022
Antwoord van Tala
Hello,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Very nice product
Very nice product, well designed and easy to use; nice look. ……….,……………………………,.,,,,,,,,,
20 oktober 2022
Antwoord van Tala
Hello,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
We love your products..
We love your products... and now we love your new packaging too.
20 oktober 2022
Antwoord van Tala
Hello Patrick,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
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