How quickly item arrived and sending missing parts (cover caps) afterwards…superb customer service that way! Hard to get in touch over the phone…would be ideal if obvious contact number was available... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Was a bit dubious to order at 1st as was cheaper than everyone else checked them out and all good,glad i ordered it was seamless from start to finish.ordered a rhino carrier as had them before they a... Toon meer
I wasn't sure if the system I wanted worked with my van. I filled in the form online and Chris contacted me very quickly and cleared everything up straight away. He was really good at communicating an... Toon meer
I was a bit apprehensive using a company that I’d not heard of before. But after buying a Rhino rack from them recently would definitely recommend and personally use again. The updates etc were great.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
vanroofrack.co.uk is an online e-commerce retailer of leading brands of van roof racks, ladder lifters, and pipe carriers. We also sell associated accessories to help you organise your tools and provide vehicle security.
Contactgegevens
Verenigd Koninkrijk
- sales@vanroofrack.co.uk
- vanroofrack.co.uk
4,8
Uitstekend
479 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Vanroofrack.co.uk
Thank you very much for your kind words! We're delighted to hear that you were impressed with our service and quick delivery.
We strive to provide the best possible experience for our customers, and your feedback is greatly appreciated.
We hope to have the opportunity to serve you again in the future.
They had the best prices
They had the best prices. Ordering was easy and dispatch and delivery was super quick. Would definitely recommend and use again.
31 januari 2025
Antwoord van Vanroofrack.co.uk
That's fantastic! It's great to hear that you found our prices competitive, the ordering process was easy, and you were impressed with our dispatch and delivery speed. We appreciate your business and your recommendation! We hope to have the opportunity to serve you again in the future.
The cheapest top brand.
I was looking for a roof rack and came across a website called “van roof rack”, to be honest they were the cheapest with the best brand so I chose them and within 3 days it turned up, really chuffed with my product, thank you.
25 januari 2025
Antwoord van Vanroofrack.co.uk
That's fantastic! It's great to hear that you were able to find the best price on a top-brand roof rack and that your order arrived so quickly. You're welcome, and we hope you enjoy your new roof rack!
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with both the delivery and the product.
web site very good
web site very good , products good quality , aii round good experience ,would recommend .
15 januari 2025
Antwoord van Vanroofrack.co.uk
Thank you for your positive feedback! We're glad to hear that you had a good experience with our website, product quality, and overall service. We appreciate your business and your recommendation!
Unable to get hold of anyone via phone…
Unable to get hold of anyone via phone or email.
Was told my order was going to be delivered Monday still not arrived by Wednesday.
Finally come Monday.
Not the fault of the company but the courier company.
All sorted and great product at a good price
29 januari 2025
Review zonder uitnodiging
Antwoord van Vanroofrack.co.uk
Thank you for reaching out to us. We have since discussed your order and resolved the issues you described. Apologies for the poor service, and I hope we addressed your concerns.
Quick delivery and very good price
10 januari 2025
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with both the speed of delivery and the price.
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with both the speed of delivery and the quality of the product.
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you found the ordering process easy and straightforward.
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're thrilled to hear that you were impressed with our service, communication, and products. We appreciate your business and your recommendation!
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that we were able to fulfill your order with such quick delivery.
Ordered a solar panel minimum order.
Ordered a solar panel. Received an email several days later saying there was an error on their website and i should not have been able to order 1 (there should have been a minimum order of 4) so they were cancelling my order. Only given 3 stars rather than 1 star because of the apologetic email i received.
8 januari 2025
Antwoord van Vanroofrack.co.uk
We completely accept your review, and many thanks for the 3 stars. We have now corrected the website to only allow a minimum order quantity of 4 units for the particular item you ordered. The size of the item meant it needed a double pallet to ship and we couildn't make that work for a single item. Thanks again for the feedback.
Great product fantastic service would…
Great product fantastic service would highly recommend.
7 januari 2025
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're thrilled to hear that you were impressed with our product and service. We appreciate your business and your recommendation!
Antwoord van Vanroofrack.co.uk
That's fantastic! We're glad to hear that you found the product easy to fit. Enjoy using it!
fast service good product
5 januari 2025
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with our service and the quality of the product.
Great advice and great service
5 januari 2025
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with our service and the quality of the product.
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that your order was delivered quickly and correctly.
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you found our website easy to use and appreciated our quick delivery. We hope to have the opportunity to serve you again in the future.
Good delivery times and good prices…
Good delivery times and good prices matched with good communication
26 november 2024
Antwoord van Vanroofrack.co.uk
Thank you for your positive feedback! We're glad to hear that you were satisfied with our delivery times, prices, and communication.
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you found the product quick, simple, and easy to fit. We appreciate your business and your positive comments about our service.
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