How quickly item arrived and sending missing parts (cover caps) afterwards…superb customer service that way! Hard to get in touch over the phone…would be ideal if obvious contact number was available... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Was a bit dubious to order at 1st as was cheaper than everyone else checked them out and all good,glad i ordered it was seamless from start to finish.ordered a rhino carrier as had them before they a... Toon meer
I wasn't sure if the system I wanted worked with my van. I filled in the form online and Chris contacted me very quickly and cleared everything up straight away. He was really good at communicating an... Toon meer
I was a bit apprehensive using a company that I’d not heard of before. But after buying a Rhino rack from them recently would definitely recommend and personally use again. The updates etc were great.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
vanroofrack.co.uk is an online e-commerce retailer of leading brands of van roof racks, ladder lifters, and pipe carriers. We also sell associated accessories to help you organise your tools and provide vehicle security.
Contactgegevens
Verenigd Koninkrijk
- sales@vanroofrack.co.uk
- vanroofrack.co.uk
4,8
Uitstekend
479 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Excellent product and delivery
8 oktober 2024
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with both the product and our delivery service.
Antwoord van Vanroofrack.co.uk
That's fantastic! We're glad to hear that we were able to fulfill our next-day delivery. Thank you for your business.
Antwoord van Vanroofrack.co.uk
Thank you for your positive feedback! We're glad to hear that you were satisfied with our price and delivery service.
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with our service and the performance of the roof rack.
My Rhino roof rack turned up on time…
My Rhino roof rack turned up on time and looks great on my van
27 oktober 2024
Antwoord van Vanroofrack.co.uk
That's great to hear! We're glad that your Rhino roof rack arrived on time and looks great on your van. Enjoy using it!
A great neat roofrack.
A great neat little roofrack and clear easey assembly instructions, all went together well.
30 oktober 2024
Antwoord van Vanroofrack.co.uk
That's fantastic to hear! We're glad that you found the roof rack easy to assemble and that you're happy with the final result.
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were impressed with our delivery service, communication, and products. Please let us know if you have any other questions or requests.
Quick and efficient delivery and a…
Quick and efficient delivery and a great product.
27 oktober 2024
Antwoord van Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with our delivery service and the quality of the product.
Antwoord van Vanroofrack.co.uk
Thank you for your positive feedback! We're glad to hear that your order was delivered early and that you've successfully installed the product. Please let us know if you have any other questions or requests.
Great service and help when I phoned…
Great service and help when I phoned them plus a quick delivery with all parts 👍🏻
7 oktober 2024
Antwoord van Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with our service, helpfulness, and quick delivery with all parts. Thank you for your positive feedback!
All the questions that I needed answers…
All the questions that I needed answers to were answered and put my mind at ease to go ahead with the order
7 oktober 2024
Antwoord van Vanroofrack.co.uk
That's great to hear! We're glad that our team was able to provide you with the information you needed to make an informed decision. Thank you for your business!
Very happy with delivery company as…
Very happy with delivery company as requested I asked for a phone call from driver when he was getting close. He did call which was great as I work and live alone. Thanks
7 oktober 2024
Antwoord van Vanroofrack.co.uk
That's fantastic to hear! We're glad that the delivery company accommodated your request for a phone call. It's great that they were able to provide you with that extra level of service. Thank you for your feedback!
I highly recommended this shop…
I highly recommended this shop fantastic product and excellent customer service!
30 september 2024
Antwoord van Vanroofrack.co.uk
Thank you for your positive review! We're glad to hear that you were impressed with our product and customer service. We appreciate your business!
Excellent roof bars
Excellent roof bars , slightly cheaper than buying direct from Rhino and delivery was next day , ordered at 2.00 ish, delivered at 8.30 the next morning .
1 oktober 2024
Antwoord van Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with the quality of the roof bars, the competitive price compared to buying directly from Rhino, and the speedy next-day delivery. Thank you for your positive feedback!
Made a big cock up on 1st delivery but…
Made a big cock up on 1st delivery but recovered well.
30 september 2024
Antwoord van Vanroofrack.co.uk
Thank you for your feedback. We apologize for any inconvenience caused by the initial delivery issue. We're glad to hear that we were able to rectify the situation. Please let us know if you have any other questions or concerns.
Great in all quarters!
Great Price. Great technical support. Great communication. Great delivery with DPD. overall fantastic buying experience.
26 september 2024
Review zonder uitnodiging
Antwoord van Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with our price, technical support, communication, and delivery experience with DPD. Your satisfaction is our top priority. Thank you for your positive feedback!
Very good customer service.
9 september 2024
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with our customer service. Please let us know if you have any other questions or requests.
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that your order was delivered on time. Please let us know if you have any other questions or requests.
Price wise excellent and my goods were…
Price wise excellent and my goods were delivered the very next day as promised.
5 september 2024
Antwoord van Vanroofrack.co.uk
That's great to hear! We're happy to know that you were satisfied with both the price and our fast delivery. Thank you for your business.
Antwoord van Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with our delivery service. Please let us know if you have any other questions or requests.
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