FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... Toon meer
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Lees wat reviewers zeggen
Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... Toon meer
Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... Toon meer
Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... Toon meer
Bedrijfsgegevens
Over Vaper Store
Geschreven door het bedrijf
Have an issue? Contact us first
We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.About Vaper Store
Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.Our Product Range
Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.Age Verification
As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.Customer Service
Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.Overal Trust Score
The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.Our Gratitude
We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.Contactgegevens
Kemp House, 128 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- trustpilot@vaperstore.co.uk
- vaperstore.co.uk
3,9
Goed
592 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A fantastic lady phoned me up saying…
A fantastic lady phoned me up saying she didn’t have a moisturiser in stock but she will send me a replacement what a fantastic replacement it was a she gave me some freebie’s wow because the CBD patches worked fantastic for my back and sciatic, CBD is good for my pain and to keep me calm and it was a great chat on the phone too Thank you
3 september 2025
Review zonder uitnodiging
Amazing little store unfortunately…
Amazing little store unfortunately discoverd them a little late as they are closing down but the service has still been top notch good prices quick delivery standard or next day everything was packaged with care hurry up they got loads low prices on their nicotine and CBD products hopefully they get a chance to open somewhere else
19 augustus 2025
Haven’t received yet
Haven’t received yet! Royal Mail sent it to the wrong area. So I can’t comment
14 augustus 2025
Have emailed them and response not very…
Have emailed them and response not very good the items I brought are faulty and have asked them for advise and still waiting for response
24 juli 2025
Communication not good
My 1st package came quickly with tracking info but only contained 3/7. The other 4 still to receive, supposedly sent but no tracking in, I've sent 3 emails, but no response. Hopefully they will arrive this week.
18 juli 2025
amazing and great deals
10 juli 2025
Really quick delivery Thankyou
10 juli 2025
No problems I got what I ordered ..so…
No problems I got what I ordered ..so All was good.
24 juni 2025
Ordered for next day delivery not even…
Ordered for next day delivery not even dispatched item no response from contact either from contact form or email royal mail still hasn't received parcel but order details say fulfilled
2 juni 2025
Very good service and a nicely priced…
Very good service and a nicely priced product
Thank you
30 mei 2025
Good ordering service & quick delivery
Good ordering service & quick delivery. Pity Vaper Store is closing down, I will miss it.
27 mei 2025
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