FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... Toon meer
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Lees wat reviewers zeggen
Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... Toon meer
Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... Toon meer
Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... Toon meer
Bedrijfsgegevens
Over Vaper Store
Geschreven door het bedrijf
Have an issue? Contact us first
We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.About Vaper Store
Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.Our Product Range
Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.Age Verification
As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.Customer Service
Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.Overal Trust Score
The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.Our Gratitude
We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.Contactgegevens
Kemp House, 128 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- trustpilot@vaperstore.co.uk
- vaperstore.co.uk
3,9
Goed
592 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Order was dispatched the very same day…
Order was dispatched the very same day and arrived the next day which was perfect for my needs! I'll be ordering again soon 🙂
15 april 2025
Everything I'VE BOUGHT HAS BEEN PERFECT.
10 april 2025
Great products & a great service!
12 juli 2024
Review zonder uitnodiging
If you like burnt tasting vapes
Bought 2 vapes recently and the quality is very hit and miss. Have bought plenty on and off over a period of time. But whats the use when the 10000 puff vape you purchased tastes burnt out after 500 puffs or even less. I bought 2 different vapes in the same order recently and after getting the burnt out taste very early into the 10000 puff one, switched to the 7000 puff, first taste - burnt out vape. Waste of money really, think I will have to look elsewhere for some decent quality vapes.
4 december 2024
Review zonder uitnodiging
Not sure this is a legitimate business
I ordered over a week ago paying extra for 1-2 days delivery spending £40 - I chased up with the chat bot they said there was a delay in despatch still not arrived8 days later. Emails ignored no despatch confirmed - wont hold my breath for my money back or my products
29 november 2024
Review zonder uitnodiging
AVOID
AVOID! I been waiting over a week ,sending emails, live chat ,trying to call however answer machine it's all you can get ,no reply from customer service, I contact bank to help get my money back , don't buy from them, time wasters!!
12 november 2024
Review zonder uitnodiging
DONT BUY FROM THIS PLACE! TERRIBLE COMPANY AND COSTUMER SERVICE!!
Made some orders on Saturday night, for about £150. Got asked to age verify the very next morning, and i mailed a picture of my drivers license 3-4 hours later as asked. Yet now 5 days later my order is still in "ordered", one of the orders are even shown like a didnt pay for it but i did
Tried chatting on their website, sent 4-5 emails, no response. Customer service is non-existent. And now i wonder if im getting scammed since they dont even answer my e-mails and are impossible to get in contact with!
Still no answer 6 days later
9 november 2024
Review zonder uitnodiging
Selling rechargeable vapes without the…
Selling rechargeable vapes without the charging cable
1 november 2024
Always great service and good selection…
Always great service and good selection of flavours for the no nicotine vape pens
31 oktober 2024
Very disappointed
when I received my package I was exited to try it but when I have try it did taste horrible like a flame, It's definitely not worth it to buy
14 oktober 2024
I paid extra for express delivery…
I paid extra for express delivery 1-2days ordered the vape on the 22.10.24 and only received it on 26.10.24.
22 oktober 2024
Messaged seconds after making an order
Messaged seconds after making an order, it was ignored...
21 oktober 2024
Always fast, Always Reliable
Always fast, always reliable.
Have products not available anywhere else.
Well worth a look.
18 oktober 2024
Review zonder uitnodiging
I’m loving it
I’ve recently discovered this online shop and I’m really happy about it. Not alot of stores have wide range of 0% nicotine disposable vapes and most of what I’ve tried from here are really good 🥰
1 september 2024
Review zonder uitnodiging
Very good service and quality item
17 oktober 2024
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