FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... Toon meer
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Lees wat reviewers zeggen
Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... Toon meer
Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... Toon meer
Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... Toon meer
Bedrijfsgegevens
Over Vaper Store
Geschreven door het bedrijf
Have an issue? Contact us first
We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.About Vaper Store
Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.Our Product Range
Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.Age Verification
As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.Customer Service
Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.Overal Trust Score
The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.Our Gratitude
We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.Contactgegevens
Kemp House, 128 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- trustpilot@vaperstore.co.uk
- vaperstore.co.uk
3,9
Goed
592 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Royal Mail 💩
Shipping messed up Royal Mail said 2-3 Days delivery has been 5-6 days it got sent to the wrong place and had to be redirected
17 oktober 2024
Just what needed and comes to me fast not many days to wait thanks
Flavour is just what you need
15 oktober 2024
very pleased with reult
3 oktober 2024
A good choice of products at reasonable…
A good choice of products at reasonable prices. I found what I was looking for, and the delivery time was very quick
29 september 2024
Review zonder uitnodiging
Quick postage
2 oktober 2024
2 of the vapes delivered were…
2 of the vapes delivered were disgusting, had to be binned straight away. Was like they had been lying for ages.
2 oktober 2024
great value products and quick delivery
27 augustus 2024
Never received my order
Never received my order! 3 messages sent and no reply from customer services. 0/10
19 september 2024
Simple straight forward easy to use
Simple straight forward easy to use. Fast delivery
15 september 2024
The order has never been delivered
The order has never been delivered.
The courier left it in a 'safe place' without advising so. I claimed to Vaper Store and they told me they cannot do anything. I do disagree, Vape Store should refund the money and deal with the courier that they have appointed.
6 september 2024
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