I had booked several lessons with a teacher, but I had to cancel them because the teacher kept cancelling at the last minute. I contacted Verbling support and asked for a refund to my bank accoun... Toon meer
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Lees wat reviewers zeggen
For 5-6 months already, the camera only works one-sided. Or the teacher doesn't see the pupil, or the pupil doesn't see the teacher. They have been mailed several times, they keep saying they're fixin... Toon meer
Used the platform for a few years now, in the last year it got significantly worse, and I even dare saying unusable. 95% of the classes I cannot see the teacher or she can't see me, after a few re... Toon meer
Contratei uma aula experimental de 30 minutos no dia 02/05/2024 pelo valor de US$6,48 com a professora Brittany e cancelei no mesmo dia. Até hoje não recebi o estorno do valor no meu cartão de crédito... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Verbling’s mission is to empower people all over the world to become fluent in a foreign language. We use online live video technology to help people develop their skills together with teachers and students on a global scale. The teachers and students who make our mission possible are spread across six continents.
Contactgegevens
2180 Folsom Street, Suite 3, 94110, San Francisco, Verenigde Staten
- support@verbling.com
- verbling.com
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they help me a lot learning English
Extremely satisfied with Ester been our…
Extremely satisfied with Ester been our Spanish teacher.
patience and tips
My time slot didn't work well, thanks to Peter's patience and tips, very helpful!
The support team is really helpful
The support team is really helpful. Thank you for your assistance!
Best service
The support team are always ther for you when needed. Never hesitant to help wherever they can. Thank you for always being there when we need you. You are awesome.
I'm happy with my experience so far!
I'm happy with my experience so far. Most of my teachers are professional and reliable. There is no problem so far with the video and audio stability.
I would like to have a flashcard feature added, though so I could use it to memorize new words.
I have to say though, the android version of Verbling could use some work.
teacher didn't come
waited 20 minutes and the teacher didn't come
not reliable

Antwoord van Verbling
This site has the worst technology
This site has the worst technology I have ever encountered. I should have known when the first thing they say is don’t use Safari. I was very excited to have lessons but the tech would not work. The second clue was that there is a full page of things to try when the tech doesn’t work. This is 2022. Video works very well. I talk to people all over the world via zoom, and Facebook messenger for free. I remember how bad skype was - and this is way way worse- there is no excuse for a paid service with crappy technology. Keep looking this is just a waste of time.

Antwoord van Verbling
Amazing!!
Amazing!!! Options tools functionality victory of choices! Just amazing.
Tahira is an excellent teacher.
The teacher is excellent and everything…
The teacher is excellent and everything is ready always, thanks!!!
Best website to learn a new language!
Best website there is to learn a language. I've been taking lessons on Verbling for 4 years. The tools they provide in their integrated system makes it easy to do the homework, take notes, write on a PDF, and ask questions to the teacher. I also rarely have connections issues, especially in the last 2 years none. Of course, my amazing teachers are the main reason why I keep using Verbling! 5/5
The application fines the student if he…
The application fines the student if he cancels the lesson in less than 12 hours. In this case, if the teacher canceled the lesson after it began, no penalties are applied. If you do not like the teacher, then you cannot return the money for the purchased lessons. I don't recommend this app.
Oops!!
I inadvertently, through mu own mistake, bought many more lessons than intended. When I explained it to the folks at Verbling, and asked for a refund (which I thought would go against their normal policy of only giving credit for future lessons) they very quickly agreed and arranged for the refund. After two years taking lessons through Verbling I am VERY satisfied. Thanks Verbling staff.
Very helpfull support
I had a poor experience of Verbling…
I had a poor experience of Verbling personally. For two reasons. First, even though I was submitted homework after each lesson, my teacher either couldn't see it, or did see it but didn't do anything with it. Either way, I didn't get any feedback on it. Second, I bought a package of ten lessons, of which I completed six. I decided against using the other four, as I didn't feel I was making progress, and had some family-related issues which meant I didn't have enough time. Of course, I then found out that Verbling don't offer refunds, only credits. What sort of company doesn't offer refunds? I guess the kind that is not too worried about repeat business. I won't be using them again anyway.

Antwoord van Verbling
I accidentally bought additional 5…
I accidentally bought additional 5 lessons and the support service kindly helped me with a refund
Soy alumno de Verbling
Soy alumno de Verbling, y después de muchos años la informática trabaja a nuestro favor ( no se si dirán los mismo los profesores) yo estoy muy satisfecho, tengo algún lío, ahora que ha cambiado de dueños,
y quizás sea por eso mismo, ya que te hacen ofertas de paquetes de horas de clase (20 horas, unidas a las que ya tenía adquiridas) y luego, te las eliminan con la escusa que han caducado, pero cuando te venden el paquete de 20 horas, no hablan de ninguna caducidad. Por lo demás, todo muy correcto y yo muy contento
I was having trouble with the settings…
I was having trouble with the settings on the audio on Verbling flashcards. I requested support and Milena responded quickly. It was a little tricky finding out exactly what the problem was but Milena stuck with it and resolved the issue. I much appreciate her patient and successful response.
Fantastic platform, tuition and customer service!
Verbling is a fantastic platform. The online classroom feature works very smoothly and my tutor provided excellent tuition and materials. I think it is great value for money, and fantastic that the booking calendar and timings are so flexible. I took lessons for about 4 to 5 months and learnt a lot in that time, I was always eager to book my next lesson the following week.
Besides a great website, the customer support service at Verbling is excellent. They answered me very quickly and provided all the answers and solutions I needed. I would highly recommend this website for all people interested in language-learning!
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