I had booked several lessons with a teacher, but I had to cancel them because the teacher kept cancelling at the last minute. I contacted Verbling support and asked for a refund to my bank accoun... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
For 5-6 months already, the camera only works one-sided. Or the teacher doesn't see the pupil, or the pupil doesn't see the teacher. They have been mailed several times, they keep saying they're fixin... Toon meer
Used the platform for a few years now, in the last year it got significantly worse, and I even dare saying unusable. 95% of the classes I cannot see the teacher or she can't see me, after a few re... Toon meer
Contratei uma aula experimental de 30 minutos no dia 02/05/2024 pelo valor de US$6,48 com a professora Brittany e cancelei no mesmo dia. Até hoje não recebi o estorno do valor no meu cartão de crédito... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Verbling’s mission is to empower people all over the world to become fluent in a foreign language. We use online live video technology to help people develop their skills together with teachers and students on a global scale. The teachers and students who make our mission possible are spread across six continents.
Contactgegevens
2180 Folsom Street, Suite 3, 94110, San Francisco, Verenigde Staten
- support@verbling.com
- verbling.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
no longer safe
Unfortunately, verbling doesn't feel safe anymore. Recently they started an entire purge of teachers if they don't comply with their new invasive background checks made by a third party without giving any knowledge as to how this really personal and private data is processed and who it is shared with. Accounts of the teachers who didn't comply were deactivated, posts on the teacher's forum where people were just asking honest questions about this situation were deleted and many people who were desperate enough to comply also lost their accounts (and often their main source of income) because the website of the company making the checks had various technical issues that didn't allow some people to complete them. I've read a few heart-wrenching pleas of teachers about to lose all of their students either because they didn't feel safe with a random company acquiring all their data or because they couldn't complete the check due to technical problems with the website or because they lived in countries where it might not have been safe to do so. Some teachers based in the UK asked if they could simply complete a DBS check but that of course didn't satisfy verbling either. Not only does this shady practise affects teachers' lives but students as well, because - surprise! - none of them were given refunds! Without any notice they were just given their verbling credit back and had their classes cancelled without any explanation when their teacher's account was deactivated. If they are learning a less popular language there are often no other teachers available so they can't transfer that credit to someone else and even if they can it's still highly unethical not to offer a refund. Considering how much verbling pushed students to buy 10 or 20 hours packages many students lost hundreds of dollars that they can't get back. What's most upsetting about this whole situation is how completely unnecessary it is - I've never heard of anything like that happening on any other teaching platform. I have no idea what happened to Verbling but the way they currently conduct their business is ethically questionable at best.
Thanks for great service!
Hello Verbling,
I'd like to take a minute and thank Verbling for the great service that it gives to us. There are several other companies, sometimes with great incentives, that contact me. However, I decided to stay with Verbling for the support I'm getting. More specifically, In the past few weeks, I had some issues with the billing and cancelations. I contacted Melina and she did a truly satisfying job by addressing all of my problems. She is very responsive, very positive, and helps customers very efficiently. To me, this support is more important than the incentives and "coupons" that other language companies keep sending me. Melina, thank you! And Happy New Year!
Best regards,
Khosrow Keshani
I mistakenly payed several times for my…
I mistakenly payed several times for my lessons and all my extra payments were refunded with the help of support group. I am very grateful.
Perfect platform!
Works well, good teachers, transparent functions. I recommend it to everyone!
Verbling support always answers their…
Verbling support always answers their emails quickly and are always helpful. No matter what the situation is like they will always find a solution.
they are really so kind and help…
they are really so kind and help immediately what I want.
I've got a problem with my teacher and…
I've got a problem with my teacher and my refund after my teacher canceled lessons, then I just submit a request to the Verbling support and they were fully understanding and resolved my problem. Thank you a lot!!
Great Platform, Great Lessons, Great Service
My overall experience with Verbling has been wonderful. They have great teachers, and a great platform with great features. I actually tutor English online on a different platform, but whenever I *take* lessons, I do it on Verbling.
Their customer service is also really good. Most recently, they had a sale going on, and when I forgot to apply the code, they were happy to do it for me retroactively. Very much appreciated.
Activate your foreign language!
It's great to chat to a native speaker, to activate the target language & get all the help the Verbling platform offers. Great choice of teachers, good material & lots of motivation. Love the flexibilty of booking lessons when it suits both parties & a personalised programme to suit the individual learner.
I wish this had been available years ago.
Appreciated credits for missed lesson
I missed a lesson with my French tutor due to the time change, but Verbling was kind enough to give me credit for that missed lesson. I’ve been using Verbling for about a year and recommend this platform highly.
Great helpful team!
After signing up for a lesson to which the teacher never showed up, I was extremely disappointed. However, verbling contacted me to rectify the situation and I was extremely pleased with the outcome. The platform seems easy to use and the teachers for the most part are responsive and very knowledgeable. I'm looking forward to continuing my lessons. Thank you guys!
roberta guzzo - Italian teacher
I am learning Italian with Mss Roberta Guzzo . I finished my 10th lesson and I have with her 10 more lessons.
I have to emphasize that Mss Roberta Guzzo is a wonderful teacher, very professional and her lessons are very serious and never boring !
During the lessons, in her special way she demands me to speak only in Italian and answers me to all my questions always with a great patience.
I have learn a lot from her and I am sure her lessons will help me very much in my next visits to Italia.
I thank her and thank you for having her.
Thank you very much.
With my best regards,
Nissim Aviv
Jerusalem/ Israel
My 11 year old son only started his 1…
My 11 year old son only started his 1 hour/week Spanish lessons 7 weeks ago. He says he learned more Spanish in 7 weeks than Frech in 7 months of secondary school schooling. I speak a bit of Spanish and I have a good feel about his progress too. I have asked my son's teacher not to give him any additional homework as my son is quite busy at school, so I am impressed with his progess. My son is looking forward to his lessons as the teacher is fun and the materials are excellent.
My query was resolved very quickly and…
My query was resolved very quickly and without hassle, great job!
Thank you Verbling
I had several lessons booked with a specific teacher on Verbling. The teacher could not continue teaching and I was pleasantly surprised that Verbling gave me voluntarily a full refund instead of a Verbling voucher which they could have done as well. I think that this is a sign that they have got good values as a company. Also, the customer service was excellent. Adriano replied really fast to my emails. Apart from that, I really enjoyed my lessons on the platform. It's better than Skype because you have many more functionalities. I would definetely recommend Verbling to my friends.
The quick solution to the problem
I addressed to the support service to reactivate my lessons. They helped me very fast. Thank you so much.
my tutor Maria Ayesha is patient and…
my tutor Maria Ayesha is patient and thorough after a few lesson very happy with the quick progress i have made
Great language learning website!
Great teachers, great classroom format, and great scheduling! Excellent job!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







