vilno.co Reviews 

127
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 5 van de 5 sterren

As a co-founder of Vilno, I want to assure you that here we're trying to maximize our client's happiness by improving sitting posture, better spine health & productivity through the power of... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a footrester 2.0 via their kickstarter. Never received a shipping confirmation and all attempts to contact via email have been ignored. On their kickstarter they encourage folks to email them... Toon meer

Beoordeeld met 5 van de 5 sterren

The Vilno kneeling chair provides excellent support for my hips while promoting good posture. I also love the rocking motion, which helps me stay alert and focused. As someone who spends a lot of time... Toon meer

Beoordeeld met 5 van de 5 sterren

Recommended by physiotherapist on better chairs for us desk workers and glad to found one made of proper wood! This is a fairly light and comfortable chair. I like that the cushion is thick and un... Toon meer

Bedrijfsgegevens

  1. Kantoormeubilair winkel

Geschreven door het bedrijf

vilno.co is a family-run company dedicated to improving sitting posture, better spine health & productivity through the power of active sitting on the rocking kneeling chairs! Our brand of gorgeous ergonomic kneeling chairs was created in 2020. We sit all day. That's why we care about the back feeling! Since 2020 we received a lot of stories that this ergonomic home&office kneeling chair is life-changing!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

127 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(127)

9 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

As a Chiropractor

As a Chiropractor, I am always looking for things that will be helpful for my patients outside the office. Posture is a huge deal and so when I saw an ad for this I reached out to the company. They were super swift in getting back to me and even faster getting the chair to me in a color that I desired. It's simple to put together - so says my hubby. :) - and it has replaced my work desk chair. The rocking allows me to get a daily abdominal workout as well! I'm ready to purchase a 2nd one for my treatment area!

23 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The chair I have been searching for my…

The chair I have been searching for my whole life sitting at my desk is no longer uncomfortable, it's something I look forward too! I unfortunately don't have the best posture and when I'm sitting in this chair I don't have to fight my body to keep my back straight. The construction of the Vilno chair is solid and it's aesthetically pleasing too!

21 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love it

Has totally helped with my slouching and neck/shoulder tension that I used to get when working all day.

19 juli 2023
Beoordeeld met 5 van de 5 sterren

I actually love this product from…

I actually love this product from Vilno! Massage is my love language & this foot reflexology mat is what you need if you are like to me. What really stood out is the quality & design of this mat! I love it! I took medium size & it worked for me perfectly. If your size is 8-go for medium one. Cool bonus of this product is that it's actually healthy for your feet. It will work as incredible gift for yourself or a friend! worthy to get it!!!

21 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This chair’s unique design had helped…

This chair’s unique design had helped in reminding me to sit up straight while working at my desk. So instead of slouching all day which I naturally do in the past, I have since been more conscious of this bad habit and will sit up straight naturally due to the chair’s design.

26 juli 2023
Beoordeeld met 5 van de 5 sterren

Love my Vilno!

SO much to love about my Vilno experience!

The chair itself is phenomenal. Solid construction, easy to build, and wow what a game changer. Being able to kneel (and sit fairly normally) is a dream! As someone with ADHD/Motor issues, this is exactly what I needed. I tried an exercise ball in the past, but it just didn't quite work for me. With my Vilno I don't HAVE to rock back and forth but can do so comfortable and confidently when I feel the urge! I wish I had this my whole life!

Shipping speed was like no other, I ordered on a Saturday and with standard rate, received my order on Tuesday.

Oh, it also adds a pleasant/modern aesthetic to my single bedroom apartment and prevents my desk corner from looking like a corporate office!

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not as described i had to send back at…

Not as described i had to send back at my own cost for a full refund.

21 juli 2023
Logo vilno.co

Antwoord van vilno.co

Angus, hello! We can see thta you recived a full refund and our support specialist checked with you all the details.

We are so sorry that you decided to left 1 star review and it is very harmful for us as a small family run business.

Regards
Nazar

Beoordeeld met 3 van de 5 sterren

My experience has sadly not been great

My experience has sadly not been great.
Putting the chair together was not as easy as shown because the pre made holes in the wooden 'legs' were not directly in line with the cushioned chair pieces. When finally complete and used, it made a loud crack - i tightened the screws but the creaking is still there.
Lastly, i have come on with a bad back / sciatica - i think this is due to the change from a normal chair to this seating position - i think there should be some information about transitioning to this position - this has even come from the physio i have now had to see.

9 juli 2023
Logo vilno.co

Antwoord van vilno.co

Hello!

I'm sorry to hear about the challenges you've faced with your recent experience. It's unfortunate that the assembly process didn't go as smoothly as expected and that you encountered issues with the alignment of the pre-made holes. This can certainly be frustrating and impact your overall impression of the product.

The issue of the loud crack and persistent creaking after tightening the screws is definitely not what you should have experienced. It sounds like there might be a structural issue with the chair itself. It's important for the product to function properly and provide a comfortable seating experience without any disturbances.

Additionally, I'm sorry to hear about the discomfort you're experiencing with your back and sciatica after transitioning to this new seating position. Your point about including information on how to transition to this seating position in a more ergonomic and supportive way is valid. Proper guidance on making adjustments and adapting to a new seating arrangement could help users like you avoid discomfort and potential health issues.

Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your thoughts. We're committed to improving our products and services based on customer experiences like yours. We'd like to make things right for you. If you could kindly reach out to our customer support team with your order details, we'll be more than happy to assist you in finding a suitable solution to these challenges.

Thank you for giving us the opportunity to address your concerns. We hope to regain your trust in our products and provide you with a more positive experience in the future.

Regards
Nazar

Beoordeeld met 5 van de 5 sterren

Amazing quality product that does…

Amazing quality product that does exactly as advertised. Thank You!

5 juli 2023
Logo vilno.co

Antwoord van vilno.co

Hello!
Thank you for your warm words!
it is so nice to have a great review!

Regards
Nazar
Cofounder of VILNO

Beoordeeld met 5 van de 5 sterren

Fast delivery

Product arrived quickly and in good condition. I wish the assembly instructions were a bit clearer, but that could also be a "me" problem if I'm honest. I love the chair!

11 juli 2023
Beoordeeld met 5 van de 5 sterren

Highly Recommend - Helps prevent hip pain!

So far so good! The chair seems to really alleviate some SI and sciatica and hip flexor impingement pains I have struggled with for decades from playing sports. Highly recommend and plan to purchase one for my husband as well. Sitting on it now as I type!

6 juli 2023
Beoordeeld met 5 van de 5 sterren

VILNO chair, beautiful design, comfort, and versatility

I recently purchased the VILNO chair, and while it took a bit longer than expected to arrive, it was worth the wait. Once I started using the chair, I completely fell in love with its design. It's not like the options you find on Amazon that may be cheaper, but the quality and attention to detail in the VILNO chair are outstanding.
The cushion is perfect, and the overall design, including the delicate wood parts, is truly impressive. Before buying, there are two important factors to consider: the purpose you have in mind for the chair and the height of your desk. I personally use it for design and drawing, and I must say I absolutely love it. Additionally, my husband occasionally uses it for online meetings, and it has provided a marvelous experience for him as well.
I would also like to commend the customer support of VILNO, as they deserve a 5-star rating. They have been helpful and responsive throughout my interaction with them.
If you're looking for a chair that combines beautiful design, comfort, and versatility, I highly recommend the VILNO chair.

1 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't BUY!!

Don't BUY!!! This chair is not suitable for male. Balls will get hurt from this chair.
And the design of swinging can hurt my feet easily

20 juni 2023
Review zonder uitnodiging
Logo vilno.co

Antwoord van vilno.co

Dear Ming,
We are so sorry about the problems caused.

However, we are sure that this is some mistake, as fouders of VILNO are two brothers and we have a lot of happy male customers.

Regards
Naz

Beoordeeld met 5 van de 5 sterren

The chair is great

The chair is great! The material is great and their customer support has been very helpful and friendly when I had questions about assembly. Very happy with this purchase.

13 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extremely useful and comfortable

This chair was extremly useful during long periods and late night study sessions. With a normal chair my back usually used to hurt after about 30 minutes, but with this chair I was able to work as long as i wanted to without getting any back pain and improving my posture. Its even comfortable.

4 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My Experience with Vilno Kneeling Chair

I am so impressed with my Vilno kneeling chair! The qualityy is exceptional, and it has greatly improved my posture and comfort while working. The customer support specialist went above and beyond to ensure my satisfaction. The delivery was incredibly fast, and I got a great price on sale. Thank you, guys!!

12 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I used to suffer from terrible back

I used to suffer from terrible back pain due to sitting on a regular chair all day at work. But since getting a kneeling chair, it's been a game-changer! The cramps have vanished, my core strength is improving, and overall comfort has skyrocketed. Thanks vilno for the chair!!!!

18 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'm over the moon with my Vilno…

I'm over the moon with my Vilno kneeling chair! It's proper comfy and does wonders for my posture. Big thanks to Lisa Baker for the stellar customer service. The delivery was quick as a flash, and snagged it at a cracking price on sale

3 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unmatched Craftsmanship and Outstanding Service - my Journey with Vilno Kneeling Chairs

Where do I even begin? The Vilno kneeling chair has been a game-changer for me. The craftsmanship is outstanding, and the design provides the comfort of active sitting. The customer support specialist, Lisa deserves special recognition for her exceptional assistance. She was knowledgeable, andd patient, and went out of her way to address all my queries. The delivery was lightning-fast, and I couldn't believe the great price I got during the sale. Vilno has truly exceeded my expectations, and I highly recommend their kneeling chairs to anyone seeking a superior seating experience. Thank you, Vilno, for creating an incredible product and for your outstanding service!

2 mei 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I wanted to like it, but it's been a let down

I really wanted to like this chair, but my experience is similar to the other lower rated ones here.

The first chair arrived on time, but the measurements were off and could not be assembled. When I queried this, the customer adviser ignored my concern (photos were included) and directed me to the instructions on the website, as if that wasn't the first thing I did.

When I followed it up, I was sent another chair, which to their credit was promptly sent. However, they completely ignored my request for the first chair to be returned (what am I supposed to do with a faulty chair?), and did not let me know when the new one arrived, so I couldn't have swapped it with the courier, even if that were allowed. I will say the customer service felt very poor, given they're supposed to pride themselves on this.

In the end, I only could put together the second chair, mixing and matching the different parts of both chairs. There doesn't appear to be any uniformity, some holes seem misshapen which really added more time assembling it and the paper instructions, vs the ones online all seem slightly different, like they've not updated instructions with perhaps older versions of the chair - definitely not worth the £400 (though I got this on sale) it's supposed to be worth. Much of this felt low quality.

As for usability, it says it's OK for people over 6' but that honestly feels like false advertising. I'm just under 6' and can only just about use it. It's very uncomfortable and doesn't feel steady enough. I'd like to return both chairs - the faulty one and the second, but the way the customer service has been, I'm not sure if that will even happen. I definitely think it's immoral to charge a shipping fee for returns, which is what their website says. A very disappointing experience, that hasn't been worth the time/money

6 mei 2023
Review zonder uitnodiging

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