We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would, this is a scam they will steal your information and charge you 120 usd for something you can do for 7 usd, they mimic the oficial webpage of embassy’s around the wo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Big scam alert. Die Website versucht klar den Konsumenten zu täuschen in dem der Eindruck erweckt wird dass es sich hierbei um eine offizielle Website handelt. Fakt ist jedoch dass absolute Wucherpr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Ti fanno pagare 107 dollari per un visto che costa 7 dollari canadesi. Un guadagno a loro dire giustificato dai servizi che offrono e dalla tempestività per l'ottenimento del visto d'ingresso, in men... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Thieves! I applied for Australia visa via this portal by mistake (misleading result from google search). Immediately after applying I received email that data which I already provided is missing. This... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Planning a short trip to the U.S., Canada, New Zealand, Australia, or other popular destinations? Make your travel experience smoother with Visit-App.org. We specialize in helping travelers secure electronic travel authorizations (eTAs, eVisas, and other entry permits) quickly and efficiently—all from the convenience of your phone, tablet, or computer. For one transparent, flat fee, our experienced agents guide you through each step of the application process. From form completion to final submission, we handle the complexities so you don’t have to. We’ve supported thousands of successful applications and are proud to assist travelers from all over the world. At Visit-App, our mission is to simplify travel bureaucracy and provide a fast, stress-free visa experience. We prioritize accuracy, privacy, and customer satisfaction. Whether you're a first-time tourist, a business traveler, or visiting family abroad, our team is here to ensure your documentation is complete, compliant, and submitted on time. We operate globally and offer multilingual support to make sure no traveler is left behind. Forget confusing government websites and paperwork—our user-friendly platform and expert service are here to save you time, money, and effort. Let Visit-App take care of the red tape so you can focus on the journey ahead. Your next adventure is just a few clicks away.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

115 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

⚠️ SCAM WARNING – Stay Away from Visit-App! ⚠️


Title: ⚠️ SCAM ALERT – Misleading Website
Visit-App.org

I’m writing this to warn others about a misleading and deceptive website: visit-app.org.

While searching online for an Australian visa application, visit-app.org came up at the top of Google search results. The site looked official, and the “.org” domain made it seem like a government-affiliated website. Nowhere did it clearly state that this was a third-party private service, nor did it display how much they would charge until after payment was processed.

They charged me $99 USD (about £75 GBP) — which I later learned was outrageous, since the official ETA application is free (or costs just a small admin fee via the Australian government app).

I emailed them immediately — within 15 minutes of the payment — requesting to cancel the service and get a refund, explaining that I no longer needed their assistance. They flatly refused. I sent a second follow-up — again, refused. There's no transparent refund policy, and the communication was dismissive.

After speaking to a legal advisor, I’ve been advised that because I requested a cancellation so quickly, and given the misleading nature of the site, I may have grounds to pursue legal action based on consumer rights and deceptive practices.

I will update this review with any legal outcome — but in the meantime:

👉 Avoid visit-app.org at all costs.
👉 It is NOT a government website.
👉 It is overpriced, misleading, and operates in bad faith.

Use the official Australian government website or the Australian ETA app — and don’t get caught out like I did.

26 juni 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi Delta,
We’re sorry to hear you were dissatisfied with your experience. Visit App is a private, third-party service provider that assists travelers with visa applications through personalized support, document review, and multilingual customer care. We are not affiliated with any government, and this is clearly stated on our site and during the process.

Our pricing and terms, including our refund policy, are shown before completing payment. We understand the frustration if our service didn’t meet your expectations, but our team handled your request in accordance with the policy agreed to at the time of purchase.

If you need further clarification or wish to reopen your case, our support team is available to help.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

Absolute scam and rip off

Absolute scam and rip off - DON'T USE They pretend to be the government websites for travel visas for different countries and charge exorbitant fees to issue visas. We got charged $139USD for a visa that costs less than $25USD. It never even came in time before flight departure. After making a complaint they refunded a partial payment however took a USD$35 cancellation fee even though they did not provide visa in time so it was their error.

27 mei 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi Brett,
We’re sorry to hear about your experience. Visit App is a private service that offers optional assistance with visa applications, including document review, multilingual support, and customer service. We’re not a government website, and this is clearly stated throughout our platform.
All fees are shown before payment, and we’re always available to help if something didn’t go as expected.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

We got ripped off as well

We got ripped off as well, not even an official site. Kept checking the status only to realize it is a copycat website of the real Canadian Government website.

23 juni 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi Sarah,
We understand your concern. Visit App is an independent service provider and not affiliated with any government—we make this clear across our site. We assist travelers with document review, multilingual support, and guided application processing.
All information and pricing are shown before payment, and we’re here to help with any questions.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

Achtung - absichtliche Abzocke!

Achtung: Das ist eine Abzockwebsite! Hier wird eine Dienstleistung die auf der offiziellen Website knapp 4 EUR kostet für 95 verkauft!

19 juni 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hallo Florian,
Visit App ist kein offizielles Regierungsportal – das wird auf unserer Website mehrfach deutlich gemacht. Unser Preis beinhaltet nicht nur die Gebühr, sondern auch persönliche Betreuung, Dokumentenprüfung und mehrsprachigen Support.
Alle Preise werden vor der Zahlung klar angezeigt. Unser Service ist freiwillig und richtet sich an Reisende, die Unterstützung wünschen.
—Ihr Visit App Team

Beoordeeld met 1 van de 5 sterren

Disgusting

Disgusting.
$107 for something that costs $7.
Slick automated „sorry not sorry“ response to emailed complaints.
Then no website to leave the bad reviews.
I hope all you employees are happy to work for this piece of garbage.

15 juni 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi Richard,
We understand your frustration. Our service is optional and includes full support, document review, and multilingual assistance. We are not a government site, and all pricing is shown before payment.
Our team replies personally to all messages and we’re always available to help.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

Disgusting

Disgusting. Looks like an official Canadian eTA website (and they pay to be the first in the google search). $107 for something that costs $7.
Slick automated response when you complain / ask for a refund.
I hope all the people that work for this organisation are proud to be part of this scam.

15 juni 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi Richard,
We’re sorry you feel disappointed. Visit App is not affiliated with any government and we state this clearly across our website. Our service includes personalized assistance, multilingual support, and expert handling throughout the application process.
All fees are disclosed before payment, and we respond to all refund requests in line with our policies.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

DONT USE ABSOLUTELY A RIP OFF

DONT USE ABSOLUTELY A RIP OFF
CHARGE £79 for what actually costs 7 dollars from official government site
They keep the price a secret till the last minute when you are paying
Web site has purposely been designed to misslead people and CON THEM OUT OF MONEY

DONT USE ABSOLUTELY RIP OFF
WEB SITE IS DEFINITELY DESIGNED TO LOOK OFFICAL BUT IS NOT
DONT USE

13 juni 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi,
We’re sorry you feel this way. Visit App is a private service that offers expert support, document verification, and multilingual assistance. We clearly state that we are not a government website, and all pricing is shown before payment is completed.
Our goal is to help travelers who prefer guided support—not to mislead anyone.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

Scam! Avoid!

Scam! visit-app.org Took $109 for an application that costs $7 on the official website. The visa was approved in a few minutes which means that visit-app.org didn't put any work in it, they just automatically passed the details to the official form and retrieved the result. If only there was a way to warn people before they get caught.
Reply to the reply: No, the way your advertising in Google is constructed, the users searching for the official application page end up directly on YOUR application page without any explanation of your "service". The ad shows above the organic search results and has a word "official" in it. Stop lying! While you may be providing a service to some users, you're well aware that visit-app.org is tricking people into paying significantly more for their application the actual cost, often without any interaction on your end. It would be great if you made yourself available to process the refunds of the money visit-app.org scammed people out of.

2 juni 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi Kamil,
We understand your frustration. Our service is optional and clearly states we are not affiliated with any government. The fee covers expert handling, multilingual support, and full assistance before, during, and after the application. Many travelers prefer this added help—especially with tight timelines or unfamiliar procedures.
We’re always available if you need further clarification.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

Not given the (at least) partial refund

Yeah so this is probably a scam. I paid 109USD for something that seems to be 8USD. I contacted with the customer service of the official government page to know how to follow through.
However, in an email you agreed upon a partial refund of 109USD -35USD -> 74USD and I can’t see it. So you also scam on your policies I guess

31 mei 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi Klara,
We’re sorry for any confusion. As confirmed by our support team, your partial refund was approved and processed according to our policy, which deducts the service fee for work already completed. If you haven’t received it yet, please check with your bank or contact us directly so we can assist further.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

Do not use - legal scam company!

Do not use, it's a legal scam company!!
They are charging 15 times the price. We paid 109 USD for a South Korea ETA when the normal price is 7 USD.

27 mei 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Hi,
Thank you for your feedback. Our service goes beyond the government fee—it includes personalized assistance, multilingual support, and expert review to ensure your application is correct and processed smoothly. All pricing is shown clearly before payment, and we’re always here to help with any questions.
—Visit App Team

Beoordeeld met 1 van de 5 sterren

Watch out for this con.

Like everyone said in this page, this is a scam.

They charged about 15 times of the price that the government actually charges for the visa.

They make their website turn up to the top of Google to mislead people into thinking that this is the official government website.

They said in their replies to the reviews that their costs include personalized assistance. Why the hell do you need a personalized assistance for a simple entry permit application where you simply have to enter your basic information?

I am multi-clicking this con company in Google every day to bombard them with massive Adwords cost. These kinds of scammers must be stopped.

25 mei 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Dear Mr Tarzan.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and the confusion regarding our services.

We are a private third-party agency that assists with immigration and travel applications, and while we make every effort to clearly state that we are not affiliated with the Canadian government, we regret that this was not apparent in your case.

We understand how frustrating it must have been to realize the discrepancy after submitting your application. While we aim to process requests quickly to meet government deadlines, we also strive to honor refund requests when possible. If you were promised a partial refund that was not processed, that is absolutely not the standard of service we aim to provide.

We would appreciate the opportunity to look into this further and make things right. Please contact us directly at the email shown in our website with your application details so we can resolve this issue promptly.

Best regards!

Beoordeeld met 1 van de 5 sterren

Con artists - stay away!

I was misled into thinking this was the official Canadian government website, and ended up paying over 10 times the normal fee. As soon as I submitted my application, I immediately realized something was wrong and contacted them to withdraw the application. A few minutes later, I received an email from them stating that the Canadian government had already processed my application, so they could not issue a refund. I insisted on a refund, and they offered a partial refund, which they never processed. This company is dishonest—stay away!

21 mei 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Dear Gaya.

Thank you for sharing your experience. We’re truly sorry to hear that you felt misled and dissatisfied with our service.

We strive to be transparent about being a third-party agency unaffiliated with the Canadian government, and we regret that this was not clear in your case. Our goal is to provide value-added services such as document review and customer support, but we understand your concern regarding the fees.

Regarding your refund request, we sincerely apologize for any confusion or delay. While some applications are processed quickly and cannot be cancelled, our team should have communicated more clearly and followed through as promised. We’d like to look into your case again and make it right.

Please reach out to us at the email in our website with your reference number so we can investigate this further and resolve it appropriately.

Sincerely,

Beoordeeld met 1 van de 5 sterren

Scammers! - update to previous review

This is an update to the review I left last year. Today Visit-App have tried yet again to have my poor review of their 'service' removed stating that it 'may apply to another company' IT DOES NOT!! If you need a visa to Australia use the App and DO NOT USE Visit-App who will charge you $99 for sending off your paperwork for a FREE visa!!!! PLEASE use a credit card as mine helped me recoup my money. If you believe you have been scammed I recommend you ask your credit card company to help.

18 februari 2025
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Dear Caroline,
Thank you for your feedback, and we’re sorry to hear about your dissatisfaction. We want to clarify that we offer additional support services alongside the visa application, which is why our pricing differs from the official channels. However, we understand your concerns about transparency and will review how we communicate our fees in the Terms and Conditions.
If you feel your case was mishandled, we encourage you to reach out through our official support channels, as a full refund may be applicable depending on your situation. We hope we can work together to resolve this issue.
Again, we apologize for the inconvenience and appreciate your feedback.

Beoordeeld met 1 van de 5 sterren

SCAM

They pay to have the top spot when you seach for Canadian visa application, but charge 99 USD for a service the Canadian government provide for 7 CAD.

2 oktober 2024
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Dear Solvai Kjaerulff Takeda,

We understand your frustration regarding the price difference compared to the official Canadian government website. As a third-party service, we provide application assistance and customer support, which is why our pricing is different. However, we regret any confusion this may have caused.

We strive to be transparent about our services and fees, and we appreciate your feedback as we work to improve clarity for our customers. If you have any concerns regarding your application, please feel free to contact our support team, and we’d be happy to assist you.

Best regards,

Beoordeeld met 1 van de 5 sterren

DO NOT USE

do not use, a scan, go direct to govenment website for your ETA. $7

6 september 2024
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Dear Anonymous,

We’re sorry to hear about your dissatisfaction. Our service is a third-party provider that offers application assistance and support, which is why our pricing differs from the official government fee. However, we understand your frustration and regret any confusion this may have caused.

We strive to be transparent about our services, and we appreciate your feedback as we continuously work to improve clarity for our customers. If you have any concerns regarding your application, please feel free to reach out to our support team—we’d be happy to assist you.

Best regards,

Beoordeeld met 1 van de 5 sterren

This is a scam website!!!!!

This is a scam website. Do not use!!!

7 oktober 2024
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Dear Brian Asher,

We’re sorry to hear that you were dissatisfied with your experience. Our company provides third-party application assistance services, but we understand that our service may not be for everyone.

If you have any concerns regarding your application or need assistance, please reach out to our support team. We are happy to review your case and provide any necessary clarification.

Your feedback is important to us, and we appreciate the opportunity to improve our services.

Best regards,

Beoordeeld met 1 van de 5 sterren

Scam

Company is a scam who have paid for the top result on Google. Luckily my bank caught the payment before it was too late. They tried to charge £75 for a Canadian ETA, when it's £3.50 from the official Canadian government site. Of course they don't tell you this until they are processing the payment. Will now have to keep an eye on my bank account while on holiday since they have my bank details. Fantastic.

28 september 2024
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Dear Ross Dixon,

We’re sorry to hear about your experience and the frustration it has caused. Our service operates as a third-party provider offering assistance with application processes, which is why our fee differs from the official government charge. However, we understand your concerns regarding the lack of clarity and the stress this situation has caused.

We strive to provide a transparent service, and we take your feedback seriously to improve our communication. Please rest assured that we follow strict security protocols to protect customer information, and we do not misuse or store sensitive payment details beyond what is necessary for processing.

If there are any further concerns or issues you’d like to address, please feel free to reach out to our support team, and we’ll do our best to assist you.

Best regards,

Beoordeeld met 1 van de 5 sterren

Achtung ABZOCKE

Hier wird man auf jeden Fall abgezockt. 99 USD (ca. 89 €)für ein eTA für Kanada ist auf keinen Fall gerechtfertigt. Leider erscheint die Webseite bei Google an erster Stelle. Auf der offiziellen Seite
gibt es das gleiche für 7 CAD (ca. 4.60 €). Also Finger weg von dieser Seite!!

23 september 2024
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Liebe Fabiola,

Es tut uns leid zu hören, dass Sie mit unserem Service unzufrieden waren. Unser Unternehmen bietet eine kostenpflichtige Unterstützung für den Antragsprozess, was sich in den höheren Gebühren widerspiegelt. Wir verstehen jedoch, dass dies nicht für jeden erforderlich ist, und bedauern, wenn dies nicht deutlich genug kommuniziert wurde.

Wir nehmen Ihr Feedback ernst und arbeiten kontinuierlich daran, die Transparenz unserer Dienstleistungen zu verbessern. Falls Sie Fragen zu Ihrer Bestellung haben oder weitere Unterstützung benötigen, steht Ihnen unser Support-Team gerne zur Verfügung.

Beste Grüße,

Beoordeeld met 1 van de 5 sterren

It is a total scam

It is a total scam, they got me with being the top hit on Google.
99 USD for a Canada ETA that costs 7 CAD on the official website.
Of course they do not refund.

21 september 2024
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App

Dear Maglex,

We’re sorry to hear about your dissatisfaction. Our service operates as a third-party provider offering assistance with the application process, which is why our pricing differs from the official government fee. However, we understand your frustration and regret any confusion regarding our fees.

We strive to be transparent about our services and policies, including our refund policy. If you would like us to review your case, please reach out to our support team, and we’d be happy to assist you further.

Your feedback is valuable, and we appreciate the opportunity to improve our communication and customer experience.

Best regards,

Beoordeeld met 1 van de 5 sterren

Scam!!

Scam!!! What should cost 17 USD is now 108,5 euro’s!!!

17 augustus 2024
Review zonder uitnodiging
Logo Visit-App

Antwoord van Visit-App


ChatGPT said:
Dear Unfortunate Client,

We’re sorry to hear about your frustration regarding the pricing. Our service is a third-party provider that offers assistance and support throughout the application process, which is why our fee differs from the official government charge. However, we understand that this may not have been clear to you, and we regret any confusion this caused.

If you have any concerns regarding your application or would like us to review your case, please contact our support team. We appreciate your feedback and will continue working to improve transparency for our customers.

Best regards,

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer