I was a bit nervous ordering from an overseas website for the first time, but everything went smoothly. The products (Lingzhi and Vita Hair) arrived as described, and both have been working well for m... Toon meer
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I needed to change my subscription frequency because I still had leftover products at home. I contacted customer service and they were super understanding and helpful. They adjusted my next order date... Toon meer
Bedrijf heeft geantwoord
If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to... Toon meer
I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A health product brand that offers a range of natural and high-quality health supplements, herbal remedies, and nutritious foods. Their products are made with traditional Chinese medicinal herbs and modern technology, ensuring the highest quality and effectiveness.
Contactgegevens
18 Dai Hei Street, Tai Po Industrial Estate, 000000, New Territories, Hong Kong
- info@vitagreen.online
- vitagreen.online
3,9
Goed
87 reviews
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I was a bit nervous ordering from an…
I was a bit nervous ordering from an overseas website for the first time, but everything went smoothly. The products (Lingzhi and Vita Hair) arrived as described, and both have been working well for me. I had a quick question about dosage and used the live chat - someone replied within minutes and gave me a clear answer. No automated robot responses. That alone made me feel like they actually care about their customers. Will definitely order again.
5 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you so much for sharing your first-time experience with us 😊
We completely understand that ordering from an overseas website can feel a bit nerve-wracking, so we're truly delighted to hear that everything went smoothly for you. It's great to know that both Lingzhi and Vita Hair are working well for you.
We're especially glad that our live chat team was able to answer your dosage question quickly and clearly — no robots, just real people who genuinely care. That's exactly the kind of service we want to provide.
Thank you for trusting Vita Green, and we look forward to serving you again in the future 💚
Best regards,
Vita Green Customer Service Team
I work in sales and drinks are part of…
I work in sales and drinks are part of the job. After a few years of that, I started feeling sluggish and my energy was always low. A coworker told me to try Vita Liver. I've been taking it for about three months now, and I honestly feel less heavy after nights out, and my overall energy has improved. My recent blood work also came back better than last year. I don't know if it's just the supplement, but I'm happy with the direction.
2 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you for sharing your experience so openly 😊
We understand that when work involves regular social drinking, it can take a toll on your energy and overall well-being. It's great to hear that after trying Vita Liver, you're feeling less heavy after nights out and that your overall energy has improved — and what wonderful news that your recent blood work came back better than last year!
While we can't say it's solely the supplement, we're truly happy that you're moving in a positive direction. Thank you for trusting Vita Green to be part of your health journey 💚
Best regards,
Vita Green Customer Service Team
I needed to change my subscription…
I needed to change my subscription frequency because I still had leftover products at home. I contacted customer service and they were super understanding and helpful. They adjusted my next order date without any issues and even sent me a confirmation email right away. No hard sell, no pressure — just genuine help. That’s the kind of service that keeps me loyal to a brand.
2 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you so much for your kind review 😊
We're truly delighted to hear that our customer service team was able to help you adjust your subscription frequency with ease and understanding. No hard sell, no pressure — just genuine support — that's exactly what we strive for every day.
Knowing that this experience keeps you loyal to Vita Green means the world to us. Thank you for trusting us, and please don't hesitate to reach out whenever you need us 💚
Best regards,
Vita Green Customer Service Team
I've had trouble falling asleep for…
I've had trouble falling asleep for years — my mind just wouldn't shut off at night. A friend recommended Vita Calm, and I was honestly a bit skeptical. But after taking it for about three weeks, I noticed I was falling asleep faster and waking up less during the night. I don't feel groggy in the morning either. It's been a game changer for my sleep routine. I finally feel rested when I wake up.
1 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you so much for sharing your experience 😊
We completely understand how exhausting it can be when your mind just won't settle at night. Hearing that Vita Calm has helped you fall asleep faster, wake up less often, and feel rested in the morning — without morning grogginess — is truly wonderful.
It means a lot to us that you gave Vita Calm a try despite being skeptical at first. Thank you for trusting Vita Green, and we're so glad it has become a game changer for your sleep routine 💚
Best regards,
Vita Green Customer Service Team
With my busy work schedule and frequent…
With my busy work schedule and frequent social drinking, I started taking Vita Liver. I feel less fatigued and my recent blood test results came back better than before. Will continue taking it.
1 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you for sharing your experience 😊
We're truly pleased to hear that Vita Liver has helped you feel less fatigued despite your busy work schedule and social lifestyle. Knowing that your recent blood test results have improved is wonderful news — and we're grateful that you've chosen to continue with it.
Thank you for trusting Vita Green. Wishing you continued health and vitality 💚
Best regards,
Vita Green Customer Service Team
I used to have constant coughing and…
I used to have constant coughing and nasal allergies. After taking Vita Yin Yang, my respiratory health has improved significantly. Even my kids have fewer allergy flare-ups.
2 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you so much for sharing your experience 😊
We're truly delighted to hear that Vita Yin Yang has helped improve your respiratory health and even made a difference for your children's allergies. Knowing that your family is feeling better means the world to us.
Thank you for trusting Vita Green. Wishing you and your family continued health and comfort 💚
Best regards,
Vita Green Customer Service Team
I had an issue with my order and the…
I had an issue with my order and the customer service team responded quickly and professionally. They handled everything for me with patience and care. Very impressed!
4 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you so much for your kind review 😊
We're truly delighted to hear that our customer service team was able to assist you quickly and professionally. Knowing that you felt supported and cared for means a lot to us.
Your satisfaction is our greatest reward. Thank you for trusting Vita Green, and please don't hesitate to reach out whenever you need us 💚
Best regards,
Vita Green Customer Service Team
I've struggled with insomnia for years
I've struggled with insomnia for years. After taking Vita Calm for a few weeks, I'm finally sleeping through the night without waking up. I wake up feeling refreshed and less irritable.
2 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you so much for sharing your experience 😊
We are truly delighted to hear that after years of struggling with insomnia, Vita Calm has helped you sleep through the night and wake up feeling refreshed. Knowing that you feel less irritable in the morning means the world to us.
Your kind words inspire us to keep doing what we do. Wishing you continued restful nights and brighter mornings 💚
Best regards,
Vita Green Customer Service Team
I used to wake up every morning with a…
I used to wake up every morning with a puffy face and swollen eyes, and my whole body felt heavy like I hadn t slept at all. No matter how much I rested, I still felt tired and bloated throughout the day. My coworker recommended Water Reduction, so I decided to give it a try. After about a month of taking it consistently, I can honestly say the difference is night and day. My face looks noticeably slimmer in the morning, the puffiness around my eyes is gone, and I no longer feel that sluggish, weighed-down feeling. Even my digestion has improved less bloating after meals and more regular bowel movements. I didn t expect such a noticeable change from a natural supplement. This has become a staple in my daily routine.
1 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you so much for sharing your detailed experience with Water Reduction 😊
We're truly delighted to hear that after just one month, you've noticed such a remarkable difference — from reduced puffiness and fatigue to improved digestion. It's especially wonderful to know that this natural supplement has become a staple in your daily routine.
Your honest feedback means a lot to us and will certainly help others who may be experiencing similar concerns. Thank you for trusting Vita Green, and we're so glad Water Reduction has made such a positive impact on your well-being 💚
Best regards,
Vita Green Customer Service Team
I've been taking Lingzhi for two months…
I've been taking Lingzhi for two months and I can feel a real difference. I'm less tired during the day, my energy is more stable, and my seasonal allergies have improved. Highly recommend!
1 juni 2026
Review zonder uitnodiging
Antwoord van Vita Green
Thank you so much for your wonderful review! 😊
We're truly delighted to hear that after two months of taking Lingzhi, you've noticed a real difference in your energy levels and even your seasonal allergies. Knowing that you feel less tired and more stable during the day means a lot to us.
Your recommendation is greatly appreciated. Thank you for trusting Vita Green, and we wish you continued health and vitality! 💚
Best regards,
Vita Green Customer Service Team
Good products but just take around 3-4…
Good products but just take around 3-4 weeks to be delivered to Canada
11 mei 2026
Antwoord van Vita Green
Thank you for your feedback and for recognizing the quality of our products 😊
We sincerely apologize that the delivery time to Canada took longer than expected (around 3–4 weeks). We have shared your comments with our logistics team and will work on selecting faster shipping options in the future to improve our service.
We truly appreciate your support and understanding.
Best regards,
Vita Green Customer Service Team
Antwoord van Vita Green
非常抱歉令你遇到咁嘅情況，我哋好明白你嘅失望同埋唔耐煩。
你反映「送貨送少咗貨品」嘅問題，我哋收到你嘅訊息後，客服同事已經即刻啟動調查。喺你3月17日提供資料之後，同事已經即時向倉庫反映，並喺同日為你安排補發。只係因為之後遇上週末，物流進度稍為慢咗，絕非跟進拖延。
我哋承認呢次係系統錯誤導致漏發，為你帶來不便，我哋深感抱歉。我哋會檢討並改善系統，希望從根源避免同類問題再發生。
多謝你嘅意見，我哋會繼續努力做得更好。如果仲有任何問題，歡迎隨時再同我哋聯絡。🙏
Very helpful online help…
Before ordering I chatted with the representative about the product and shipping details and they answered very detailed
9 februari 2026
Antwoord van Vita Green
Dear Customer,
Thank you so much for your kind words and for taking the time to share your positive experience! 😊
We're absolutely delighted to hear that our representative was able to provide you with detailed and helpful information about the product and shipping before you placed your order. Providing clear, caring, and professional support is always our goal, and it means the world to us when that effort is recognized.
If you ever have more questions or need assistance in the future — whether before or after your purchase — please don't hesitate to reach out. We're always here to help! 💚
Thank you for choosing Vita Green, and we hope you love your products!
Best regards,
Vita Green Customer Service Team
购买过维特健灵不同产品几次
购买过维特健灵不同产品几次，见效快，安全有效，对产品很有信心，给矛药剂师真诚的建议与改进，目前正在服用五色灵芝和之前服用过袪湿轻都有轻度上火的 症状，所以停用，目前自己和老公正在服用排毒益生菌，老公早上说服用10钟后排便、排毒的同时肚子不疼，对产品很有信心，会继续坚持服用，最后衷心并期待维特健灵在新的一👍年生意兴隆、万事如意、步步高升、再创佳绩👍💪💪🙏🏽🙏🏽
11 december 2025
Antwoord van Vita Green
感谢您一直以来对维特健灵产品的支持与信任！很高兴得知我们的产品为您和您先生带来了积极的健康体验，尤其对排毒益生菌的效果感到欣慰。
我们非常重视您提出的宝贵建议，关于五色灵芝和袪湿轻可能引起的轻度上火症状，已记录并会反馈给产品研发团队进一步研究优化。您的反馈对我们至关重要，有助于不断改进产品配方与体验。
同时，衷心感谢您对新一年的美好祝愿！我们也将继续秉持初心，致力于为大家提供安全、有效的健康产品。如在使用过程中有任何疑问，欢迎随时联系我们的客服或药剂师团队，我们将竭诚为您服务。
祝您与家人健康喜乐，新年进步！ 🌟
Package lost
11 december 2025
Antwoord van Vita Green
Dear Yiu T Leung,
Thank you for sharing your feedback on TrustPilot regarding your experience with order #31719. We sincerely apologize for the inconvenience and frustration caused by this situation.
We understand that the package tracking status shows “delivered” despite you not having received it. As communicated in our previous emails, to expedite the resolution, we strongly recommend contacting UPS directly by phone at your earliest convenience. As the recipient, you can provide them with the tracking details and request clarification on the delivery location or any available proof of delivery (e.g., GPS data or driver notes). This direct contact often leads to a faster and more precise outcome.
Your satisfaction is important to us, and we are committed to assisting you until this matter is resolved.
If you have any further questions or need additional support, please feel free to contact us through email. We appreciate your patience and cooperation.
Best regards,
Customer Service Team
Vita Green
Your customer service team is helpful
Your customer service team is helpful, nice and friendly to solve any issues.Your company is worth to trust and honestly to the customer. Thanks!
13 oktober 2025
Don't buy from Vita Green
I bought some supplements for my father and my father came back from the doctor who informed him that he cannot use those health products. I went to ask for refund from the company. We spent almost a month sending emails back and forth and they never gave me a straight answer. Theys always complained about the logistic company not giving them a reply. A month later, due to persistent emails, they finally told me that I need to ship the item back to them at my own cost. And they are not able to provide me with a return label either. This is ridiculous because they made me wait for that long for no reason. They claimed that they have a policy of return at no cost, which is a complete lie. Don't buy from them.
6 september 2025
Review zonder uitnodiging
Antwoord van Vita Green
Dear Chris
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience caused during this process.
We understand your frustration, and we deeply regret the delays and challenges you faced due to the logistics situation in Canada. Please rest assured that we are committed to assisting you with your return and refund.
We will do our best to provide support and ensure the issue is resolved promptly. Please feel free to reach out to us directly so we can guide you through the next steps for processing your return.
Thank you for your patience and understanding, and we truly appreciate the opportunity to make this right for you.
Sincerely,
Vita Green
Their product 脈通三七 really works for…
Their product 脈通三七 really works for reducing cholesterol levels. After taking it for 45 days, my cholesterol dropped by about 20%. I’m very happy with this result and feel I made the right choice. Truly helpful—thank you!
16 september 2025
Review zonder uitnodiging
Paid but never received my order and no communication
I am extremely disappointed with your online services and my recent order. It has been over a month since I placed my order, yet I have received no shipment information or updates. I have emailed your customer service multiple times and have not received a single response. This lack of communication is completely unacceptable.
What makes it worse is that I can see from other reviews that I am not the only one experiencing these problems. For a company selling products at such high prices, this kind of poor service is unacceptable and must be seriously reviewed and addressed.
At this point, I don’t even know who to contact for a refund. Unless this issue is resolved immediately, I will never purchase from your company again and will strongly advise others to avoid it as well.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Vita Green
hi may i have your contact email and order number please, we will reach you immediately
Fast shipping to Canada!
As an overseas customer, it's a blessing to be able to purchase Vitagreen products here in Canada. My family and I have been eating Lingzhi for many years, and our immunity has gotten much better!
10 juli 2025
Review zonder uitnodiging
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