I needed to change my subscription frequency because I still had leftover products at home. I contacted customer service and they were super understanding and helpful. They adjusted my next order date... Toon meer
Bedrijf heeft geantwoord
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I needed to change my subscription frequency because I still had leftover products at home. I contacted customer service and they were super understanding and helpful. They adjusted my next order date... Toon meer
Bedrijf heeft geantwoord
I was a bit nervous ordering from an overseas website for the first time, but everything went smoothly. The products (Lingzhi and Vita Hair) arrived as described, and both have been working well for m... Toon meer
Bedrijf heeft geantwoord
If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to... Toon meer
I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to th... Toon meer
A health product brand that offers a range of natural and high-quality health supplements, herbal remedies, and nutritious foods. Their products are made with traditional Chinese medicinal herbs and modern technology, ensuring the highest quality and effectiveness.
18 Dai Hei Street, Tai Po Industrial Estate, 000000, New Territories, Hong Kong
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you for your prompt action to resolve the issue I encountered. Highly recommended.
I am very disappointed, had contacted couple times for missing order but no response and no solution provided how the issue can be fixed.
I tried vitagreen product since 2019, their product is good. I feel less pain during my period
It’s great for my health, best purchase ever👍🏻👍🏻
Long term client, professional stuff and good product
Don't order from them, they'll never deliver your products. More than happy to help before you've ordered but once you've ordered you'll never be able to contact them again
Absolutely scam of a company. Never delivered the products and despite multiple attempts at contacting them they never got back to me
It's been a month since I paid and haven't received my product, sent an email for a refund but no one has contacted me, it's so bad.
I am writing to seek clarification regarding my recent order, placed under the Mother's Day package promotion. The details of my order are as follows:
Menopause x3
Herba Precious 60 Capsules x3
Water Reduction Capsules x3
Lingzhi x3
As part of the promotion, there were several free items included with this package. However, upon reviewing the invoice, I noticed an additional charge of AUD 138.45 applied to these "free" gifts. This discrepancy was unexpected, as the promotional webpage indicated that these items would be complimentary
Could you please clarify the reason for this additional cost? I would appreciate it if you could review my order and ensure that the promotional terms are correctly applied.
[Order No: #11372]
I wont give reviews with the product yet but the shipping fee and the duties.
I'll give a product review after 2 months.
Shipping fee is expensive and besides it, upon arrival you need to pay 25$ for duties and etc.
I never imagined I can receive my order so fast. Thanks for the efficient arrangement!
The package protection is good enough, the product expiry date is long enough and the price is reasonable.
The worst customer service ever and waste of time!
I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to the store to remind them to complete the deliveries after that specified number of days!
I want to apply refund , unfortunately there’s no response both online chat or email . How can I do ? My no. is #10605
Yes This website is very friendly and timely, whether it is products or after-sales service
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