I was a bit nervous ordering from an overseas website for the first time, but everything went smoothly. The products (Lingzhi and Vita Hair) arrived as described, and both have been working well for m... Toon meer
Bedrijf heeft geantwoord
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I was a bit nervous ordering from an overseas website for the first time, but everything went smoothly. The products (Lingzhi and Vita Hair) arrived as described, and both have been working well for m... Toon meer
Bedrijf heeft geantwoord
I needed to change my subscription frequency because I still had leftover products at home. I contacted customer service and they were super understanding and helpful. They adjusted my next order date... Toon meer
Bedrijf heeft geantwoord
If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to... Toon meer
I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to th... Toon meer
A health product brand that offers a range of natural and high-quality health supplements, herbal remedies, and nutritious foods. Their products are made with traditional Chinese medicinal herbs and modern technology, ensuring the highest quality and effectiveness.
18 Dai Hei Street, Tai Po Industrial Estate, 000000, New Territories, Hong Kong
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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I am extremely disappointed with your online services and my recent order. It has been over a month since I placed my order, yet I have received no shipment information or updates. I have emailed your customer service multiple times and have not received a single response. This lack of communication is completely unacceptable.
What makes it worse is that I can see from other reviews that I am not the only one experiencing these problems. For a company selling products at such high prices, this kind of poor service is unacceptable and must be seriously reviewed and addressed.
At this point, I don’t even know who to contact for a refund. Unless this issue is resolved immediately, I will never purchase from your company again and will strongly advise others to avoid it as well.

Antwoord van Vita Green
As an overseas customer, it's a blessing to be able to purchase Vitagreen products here in Canada. My family and I have been eating Lingzhi for many years, and our immunity has gotten much better!
Shopping on the vitagreen website was super smooth and easy. My order arrived earlier than expected and was nicely packed.
I've been using the Vitahair nano shampoo for few weeks now and im really happy with it. Started noticing less hairfall & my scalp feels healthier overall with consistent use.
Really like that their products are based on traditional chinese medicine but still feels modern. Looking forward to trying some other supplements too and definitely recommending my family and friends.
vitagreen products worked well for me. i love how they are 100% natural ingredients and it has a long brand heritage in hongkong !
I recently tried Vitagreen's VitaHair for my hair loss, and I couldn't be happier with the results! My hair has noticeably grown thicker and healthier since I started taking their supplement. I also love that their products are made with herbs and natural ingredients, which makes me feel safe and confident in what I'm putting into my body.
I've been so impressed with their products that I've started recommending Vitagreen to my family and friends. My parents also began taking their Reishi supplements after my recommendation for overall wellness, and they are feeling energized and focused! If you're searching for effective, natural solutions, I wholeheartedly recommend Vitagreen
A strong brand and very good shopping experience! Shipping to state very fast, just 1 week after my purchase. Highly recommended to you guys!
Your products were recommended by our family members so I would like to give a try. So far it seems working with my husband and with me I just started and I will give you comments at a later date. Thank you.
This is horrible, the person on the other end of the line was rude and took forever, the machine always breaks and scams people. They even hanged up on me when I was calling.
The worst online order experience I had so far. Took forever for them to replied to my inquiry and it’s been two weeks since I placed my order, still not shipped. No answer when asked when will the shipment be shipped. Won’t buy again.
The owner/brand representative cant even make up his mind about their products. So sketchy!
False advertisement, vitagreen will charge you for complimentary gifts even though it’s advertised as a gift. Will you reach out to customer service to tell you that there’s nothing wrong and focus on what’s being advertised.
It's nearly a month already. We still haven't received the products we purchased.
I sent them email to help me with an issue about my order but they ghosted after charging. As a first-time customer, it is really disappointing and discouraging me to order again. Poor customer service!
I followed up SIX times over the past five weeks on an order I placed in November and received no response! My order still has NOT been shipped!!!!!
Don’t order from Vista green Canada, I placed order via their Canada site and when I received the order, I have to pay for duty tax due to shipping it from HK. This is ridiculous. What is the point of having a Canada branch when stuff all ship from HK?!??!? I don’t think the buyer should be responsible for that. If I know it is going to ship from Hk, I won’t even bother to order from them. Sent them an email last week regarding on this issue and still have no response.
The order was wrong. There is not really a customer service contact. Obly option is to send message on the website. I sent a message on the website twice and no response. No confirmation or case number when you send message on website by the way, so just waiting for a possible response. Worst e-commerce website ever.
I bought over $400 worth of products and never received anything from this company. Their deliver service in the US is not capable of fulfilling my order. 3 months later, they are still keeping my money, no products. Don’t waste your money with them! They will just take your money and never talked to you!
Shopping experience was great, easy to place order. The only drawback is there is no tracking number for the shipment since they change shipping company. So we’re in the dark of the fulfillment of the order
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