VonHaus Reviews 21.975

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered angled pole hedge trimmer 14th April via Amazon Web site for VonHaus. Took payment of £89.99 15th April with delivery for 16th April. DNA 16th. Evri site suggested new d/y 21st April. DNA 21s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Order arrived quickly and cordless electric shears were just as I expected. Lightweight and easy to use. Make keeping the smaller shrubs tidy in my garden much easier. Grass trimmer attachment ideal... Toon meer

Beoordeeld met 5 van de 5 sterren

Our electric cordless pruner stopped working close to the end of its 2 year warranty. I emailed support@VonHaus with my receipt and they immediately offered to replace it, no questions asked, without... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant piece of gardening equipment. Lawn scarifyer got this 80 yr old ladies lawn back to a healthy verdancy after o long winter of growth. Delivery was slow down to delivery company. Excellent cu... Toon meer

Bedrijfsgegevens

  1. Tuinmeubilairwinkel
  2. Slaapkamermeubilair winkel
  3. Woonwinkel
  4. Kookwinkel
  5. Woonkamermeubilairwinkel

Geschreven door het bedrijf

At VonHaus, we create designer furniture running the gamut of interior design, as well as DIY tools, eye-catching décor, and gardening essentials tailored to you. Our mission? To bring you cutting-edge collections for your home and garden at affordable prices. And we’re succeeding. With a 4.4* Trustpilot rating and coverage in publications from Real Homes to Cosmopolitan, our pioneering products speak for themselves. But that doesn’t stop our customers from sharing their favourite VonHaus finds across social media! And it’s little wonder, as all our products include a free 2-year warranty and flexible payment options, including Visa, Mastercard, Klarna, and PayPal. So, sit back, relax, and browse our complete collection today. We’ve carefully curated our categories to help you find exactly what you need, but don’t hesitate to reach out if you can’t find what you’re after – we’d love to help!


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

22K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Was sold as next day delivery

Was sold as next day delivery. But you use Evri, so inevitably, after a week nothing had turned up. I requested a refund and purchased ramps elsewhere. You cant use Evri and have next day delivery, they are mutually incompatible.

7 april 2026
Logo VonHaus

Antwoord van VonHaus

Hi John,

We’re really sorry to hear that your item didn’t arrive, and we truly understand how disappointing this must have been. Please be assured that a refund has been issued.
While delivery issues can occasionally occur, we take feedback like this seriously and have passed your comments on to our team as we continue to review and improve our service for the future.
Should you choose to shop with us again, we’d really appreciate the opportunity to provide a smoother experience.

Best wishes,
Vonhaus

Beoordeeld met 3 van de 5 sterren

Would prefer to know what material the…

Would prefer to know what material the clothes are made from. Item bought did not specify cross-over top nor crossover skirt. Good fit though

7 april 2026
Logo VonHaus

Antwoord van VonHaus

Hi Barbara,

Thanks for taking the time to leave a review! We believe there may have been a little mix‑up, as we don’t sell clothing items. According to our records, your order with us was for a pop‑up gazebo.
If you don’t mind, we’d really appreciate it if you could update your review to share your thoughts on the gazebo instead — that feedback is very helpful for both us and other customers.
If you have any questions about the gazebo or need a hand with anything, our team is always happy to help.

Best wishes,
Vonhaus

Beoordeeld met 5 van de 5 sterren

Top class company

Despite issues with the items performance I have to complement Von Haus on the swift and positive approach they took. Probably the best experience I have ever encountered for a sensible, speedy and sensible result.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased with covers

I ordered covers for a two seater bench and to cover a couple of Adirondack style chairs (love seat size). Covers were easy to fit and had ties to go round the legs and stop them blowing off. Sturdy material, both do the job very well. Very pleased with them. Would recommend.

7 april 2026
Beoordeeld met 1 van de 5 sterren

Mmr cartery item never arived........

My item never arived........

7 april 2026
Logo VonHaus

Antwoord van VonHaus

Hi Stuart,

We’re really sorry to hear that your order didn’t arrive and understand how frustrating this can be. We can confirm that a refund has been issued.
We know delivery problems can happen, and feedback like this is very important to us. Your comments have been shared with our wider team as we continue to look at how we can improve our processes going forward.
Our customer support team is always on hand if you need help or assistance with anything else.

Best Wishes,
Vonhaus

Beoordeeld met 4 van de 5 sterren

Great and responsive service

Great and responsive service. Listened and reacted well. Only 4 star because wrong unit was shipped initially but corrected quickly!

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can't believe how quickly it arrived

I can't believe how quickly it arrived, I purchased the 2-in-1 Scarifier & Aerator 1600W quite late on 7th April and arrived 12:22 - Wed Apr 08.
The machine is well made and comes with 2 rollers, I used the rake roller as there was a lot of moss on the lawns, both lawns are about 56 square metres each and the amount of moss dragged off the lawns filled about 16 14L builders buckets of moss. I'm well pleased, I can see the grass again.

7 april 2026
Beoordeeld met 5 van de 5 sterren

We recently ordered the G series pole…

We recently ordered the G series pole hedge trimmer, the G series pole chainsaw and a small trimmer and edger.

All the items arrived in good time, however we were disappointed to discover that the pole hedge trimmer was missing the two batteries and charger as ordered.

We contacted customer services who were very helpful and resolved the issue immediately.

We would therefore have no problem to recommend Domu products to fellow customers.

6 april 2026
Beoordeeld met 5 van de 5 sterren

Well made, good quality covers

I needed a replacement table cover as the one I bought last year was in shreds (a cheaper cover) I had bought 2 chair covers from Vonhaus 4 weeks ago and was impressed with the quality and the fit, the table cover is again of good quality, would buy from Vonhaus again.
Delivery was quicker than expected 👍

6 april 2026
Beoordeeld met 5 van de 5 sterren

Excellent Customer Service - Full Refund

I bought an Aerator and Scarifer for Grass but unfortunately it developed a fault after three uses. I am so pleased that this was immediately sorted out by providing a full refund. The good brand name of Von Haus stepped up, no questions asked. Customer Service was excellent. Refreshing to see a business putting customers first before profit. Thank you I will buy again because of your business good customer service.

16 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

It took nearly 2 weeks to deliver and…

It took nearly 2 weeks to deliver and then they send me the wrong item. Still not received any reply from anyone. Thanks

5 april 2026
Logo VonHaus

Antwoord van VonHaus

Hi there,

We’re really sorry to hear that you’ve experienced issues with your item. We’d really like to get this resolved for you! A member of the team will be in touch with you soon to hopefully making this experience a better one for you.

Best wishes,
VonHaus

Beoordeeld met 3 van de 5 sterren

Tool clips do not mount easily

Difficult to attach tool holders to to back board as square slots too narrow. Lots of board space and clips for the money.

6 april 2026
Logo VonHaus

Antwoord van VonHaus

Hi there,

We’re really sorry to hear that you’ve experienced issues with your item. We’d really like to get this resolved for you! A member of the team will be in touch with you soon to hopefully making this experience a better one for you.

Best wishes,
VonHaus

Beoordeeld met 5 van de 5 sterren

Nice one

Arrived perfectly packed. No issues in the use of kettle or toaster. Good looking product.

4 april 2026

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