VonHaus Reviews 21.975

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered angled pole hedge trimmer 14th April via Amazon Web site for VonHaus. Took payment of £89.99 15th April with delivery for 16th April. DNA 16th. Evri site suggested new d/y 21st April. DNA 21s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Order arrived quickly and cordless electric shears were just as I expected. Lightweight and easy to use. Make keeping the smaller shrubs tidy in my garden much easier. Grass trimmer attachment ideal... Toon meer

Beoordeeld met 5 van de 5 sterren

Our electric cordless pruner stopped working close to the end of its 2 year warranty. I emailed support@VonHaus with my receipt and they immediately offered to replace it, no questions asked, without... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant piece of gardening equipment. Lawn scarifyer got this 80 yr old ladies lawn back to a healthy verdancy after o long winter of growth. Delivery was slow down to delivery company. Excellent cu... Toon meer

Bedrijfsgegevens

  1. Tuinmeubilairwinkel
  2. Slaapkamermeubilair winkel
  3. Woonwinkel
  4. Kookwinkel
  5. Woonkamermeubilairwinkel

Geschreven door het bedrijf

At VonHaus, we create designer furniture running the gamut of interior design, as well as DIY tools, eye-catching décor, and gardening essentials tailored to you. Our mission? To bring you cutting-edge collections for your home and garden at affordable prices. And we’re succeeding. With a 4.4* Trustpilot rating and coverage in publications from Real Homes to Cosmopolitan, our pioneering products speak for themselves. But that doesn’t stop our customers from sharing their favourite VonHaus finds across social media! And it’s little wonder, as all our products include a free 2-year warranty and flexible payment options, including Visa, Mastercard, Klarna, and PayPal. So, sit back, relax, and browse our complete collection today. We’ve carefully curated our categories to help you find exactly what you need, but don’t hesitate to reach out if you can’t find what you’re after – we’d love to help!


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

22K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

All good

All good, 1500w pressure washer arrived quickly. No problems, good length power cord and hose. Used it twice now nice and compact.

1 april 2026
Beoordeeld met 5 van de 5 sterren

Camping trolley

Ease of use of website, good variety of choice of items and goods delivered on time, with clear updates for tracking order.

23 maart 2026
Beoordeeld met 1 van de 5 sterren

Fraudulent via Evri ( should not be using them via Amazon )

They are a disgrace , use Evri who was investigated on panorama , no delivery , evri are liars , always a problem , via Amazon they should not be using Evri

11 april 2026
Review zonder uitnodiging
Logo VonHaus

Antwoord van VonHaus

Hello,

Thank you for taking the time to leave us your review. We're really sorry to hear that you are having issues with your item. Unfortunately we've not been able to locate your order details from this review so if you could send an email to support@vonhaus.com quoting your Trust pilot review together with your order details, one of the team will get back to you to resolve this.

Best Wishes
VonHaus

Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service. Sent out a broken machine and then customer services are impossible. Have asked for a phone call to resolve this and still nothing. You can only contact them through email!!
Order Number VH001169414

8 april 2026
Review zonder uitnodiging
Logo VonHaus

Antwoord van VonHaus

Hi Carlie,

We’re sorry to hear about your experience and appreciate your patience while we’ve been managing a high volume of enquiries.
We can confirm that a full refund has now been processed for your order.
If there’s anything further you need, please feel free to reply to the email thread and we’ll be happy to help.

Best wishes,
Vonhaus

Beoordeeld met 5 van de 5 sterren

I bought a garden corner sofa from…

I bought a garden corner sofa from VonHaus. It was delivered within 3 working days and the delivery man was very helpful putting it where i needed it to go. I suffer a lot of pain and im not always steady on my feet so having something comfortable to be able to sit in my garden with my book was what i really was looking for. My daughter put it together which was easy to do and the finished result is even better than the photos i bought it from. Thank you VonHaus for your very quick delivery i will definately recomend you. The sofa looks amazing.

31 maart 2026
Beoordeeld met 1 van de 5 sterren

Sadly, shelves not fit for purpose

After buying a polytunnel from you, which received good reviews, I bought some shelves to house my trays of seedlings. The design looked the same as a greenhouse I have had for about 20 years so I was confident they should work well. However, the product is poorly engineered . The poles do not fit tightly into the side battens and the mesh shelves were mis shapen. The structure was not stable and the poles kept falling out. I would not risk putting seedlings I have carefully nutured for 2 months on them. It has made me nervous about the quality of the polytunnel. I do hope it proves to be a little better engineered.

28 maart 2026
Logo VonHaus

Antwoord van VonHaus

Hi there,

We’re really sorry to hear that you’ve experienced issues with your item. We’d really like to get this resolved for you! A member of the team will be in touch with you soon to hopefully making this experience a better one for you.

Best wishes,
VonHaus

Beoordeeld met 1 van de 5 sterren

Problematic

Terrible service never buying from you again returns experience awful product not good response to queries also terrible courier service not good

10 april 2026
Logo VonHaus

Antwoord van VonHaus

Hi there,

We’re really sorry to hear that you’ve experienced issues with your item. We’d really like to get this resolved for you! A member of the team will be in touch with you soon to hopefully making this experience a better one for you.

Best wishes,
VonHaus

Beoordeeld met 5 van de 5 sterren

Value for money BBQ !!

Delivered on time. Great little BBQ, x2 burner. A little bit complicated to assemble. But just the job! Decent quality for the money.

31 maart 2026
Beoordeeld met 5 van de 5 sterren

I found the site by accident

I found the site by accident. I tried them for an example.
I have used the site a few times now and all of the appliances I can not speak high enough of them.

31 maart 2026
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Item arrived quickly however wasn’t quite what we wanted so I emailed them for a return.

They were very helpful and processed the return request very quickly and kept me updated with the status too. Will definitely use them again

10 april 2026
Review zonder uitnodiging

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