Ordered angled pole hedge trimmer 14th April via Amazon Web site for VonHaus. Took payment of £89.99 15th April with delivery for 16th April. DNA 16th. Evri site suggested new d/y 21st April. DNA 21s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Order arrived quickly and cordless electric shears were just as I expected. Lightweight and easy to use. Make keeping the smaller shrubs tidy in my garden much easier. Grass trimmer attachment ideal... Toon meer
Our electric cordless pruner stopped working close to the end of its 2 year warranty. I emailed support@VonHaus with my receipt and they immediately offered to replace it, no questions asked, without... Toon meer
Brilliant piece of gardening equipment. Lawn scarifyer got this 80 yr old ladies lawn back to a healthy verdancy after o long winter of growth. Delivery was slow down to delivery company. Excellent cu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At VonHaus, we create designer furniture running the gamut of interior design, as well as DIY tools, eye-catching décor, and gardening essentials tailored to you. Our mission? To bring you cutting-edge collections for your home and garden at affordable prices. And we’re succeeding. With a 4.4* Trustpilot rating and coverage in publications from Real Homes to Cosmopolitan, our pioneering products speak for themselves. But that doesn’t stop our customers from sharing their favourite VonHaus finds across social media! And it’s little wonder, as all our products include a free 2-year warranty and flexible payment options, including Visa, Mastercard, Klarna, and PayPal. So, sit back, relax, and browse our complete collection today. We’ve carefully curated our categories to help you find exactly what you need, but don’t hesitate to reach out if you can’t find what you’re after – we’d love to help!
Contactgegevens
6th Floor The Tower, Deva City Office Park, Trinity Way, M3 7BF, Manchester, Verenigd Koninkrijk
- support@vonhaus.com
- vonhaus.com
4,3
Uitstekend
22K reviews
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great strimmer
Great strimmer, delivered next day, plenty of power and easy to set up, much more robust than the cheaper options
26 maart 2026
Beware VonHaus use Evri !
Ordered a hedge trimmer last Thursday before 1.00 pm for next day delivery. Didn't arrive Friday, Saturday, Sunday or Monday so cancelled it Tuesday for a refund as it was still showing as being at Evri's delivery depot - it had been received there Friday morning at 07.08 am. VonHaus need to stop using Evri as I believe they are not reliable and cannot fulfill the next day deliveries.
26 maart 2026
Antwoord van VonHaus
Hi there,
We’re really sorry to hear that you’ve experienced issues with your item. All feedback is greatly appreciated and helps us to further improve our products for our customers. I can see that our Customer Service team have already processed a full refund on this purchase for you. I hope this has now been well received? If there is anything more our team can do, please let us know.
Best wishes,
VonHaus
Great product delivered promptly
Great product delivered promptly. Excellent communication.
25 maart 2026
Great product..have bought 2 more …
Great product..have bought 2 more as gifts. Speedy delivery
25 maart 2026
Great budget leaf vac/blower
Leaf blower vac/blower is great for price. Powerful enough to blow dry debris of patio. And suck of dry leaves with ease.
4 april 2026
Review zonder uitnodiging
Excellent service throughout
Excellent service throughout, from web experience for initial purchase, through to delivery. Really pleased with the item too!!
25 maart 2026
Good after sales communication
Prompt delivery. Well designed well made machine at a reasonable price.
4 april 2026
Review zonder uitnodiging
Product quality for the price
Product as described, delivered on time, good quality for the money.
24 maart 2026
Beautiful and reasonably priced water jug. Prompt delivery.
Beautiful and reasonably priced
25 maart 2026
I have not received the package I…
I have not received the package I ordered yet - been over 10 days since ordering.
Extremely poor customer service.
25 maart 2026
Antwoord van VonHaus
Hi there,
We’re really sorry to hear that you’ve experienced issues with your item. We’d really like to get this resolved for you! A member of the team will be in touch with you soon to hopefully making this experience a better one for you.
Best wishes,
VonHaus
Vonhaus VonShef
Bought a vonhaus vonshef garden trolley which arrived a day late and in a badly damaged box. I asked the delivery driver to take a photo of the damage and I did the same. On inspection all components were present but one of the adhesive decals was missing from the barrow component. I proceeded to construct and it all went together easily. Pleased with the finished article but unhappy about the damaged package and missing decal.
4 april 2026
Review zonder uitnodiging
A great Company supplying Great Tools
over the Years I have bought several items from VonHaus, from drill bitts, ratchet ring spanners, hedge trimmer. and now a Strimmer, and have never been happier with my perchases your company has always supplied me with great engineered items that have always done the job and done it well, Thank You to your Whole Team
25 maart 2026
I can't write a review on my haven't received my order item as…
I can't write a review on my item as it's been 10 days and I still haven't received my order
25 maart 2026
Antwoord van VonHaus
Hi there,
We’re really sorry to hear that you’ve experienced issues with your item. We’d really like to get this resolved for you! A member of the team will be in touch with you soon to hopefully making this experience a better one for you.
Best wishes,
VonHaus
Great products
Great products, easy to assemble and fairly priced. Arrived with minor part broken and a quick exchange with customer service ended with a very fair partial refund.
2 april 2026
Review zonder uitnodiging
Excellent service well pleased with the…
Excellent service well pleased with the item purchase
24 maart 2026
Customer service was fantastic
Customer service was fantastic sadly you now expect poor service
However I was so surprised they genuinely just wanted to help fast with reply’s and a fix genuinely delighted great company
2 april 2026
Review zonder uitnodiging
Easy to order
Easy to order, great price for good quality products. Kept up-to-date during the whole purchase process.
23 maart 2026
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