Wardrobe Direct Reviews 

Very prompt service, delivered when requested. Product quality is excellent and easy to assemble. Finished product looks great, lovely finish, a very stable wardrobe.
Fantastic value for money.

Good quality very sturdy and easy to assemble

It turns out that I must pay £75 for a new contractor to view the wardrobe. That was their final offer. No ifs no buts, take it or leave it. I queried why I should have to pay, and was told, them's the terms or we close the case. 'Thank you for your understanding' And that was that! I don't think I've acted unreasonably. I provided WD with plenty of photographic evidence the wardrobe was faulty and/or poorly assembled. With the manufacturer also unwilling to accept responsibility, their policy of making the customer pay £75 for a 2nd opinion has worked. I'm sure I won't be the last to experience this form of customer service, and hope it acts as a salutary lesson for anyone else who's purchase isn't what they expected or deserved!

The reviews and advice really helped us make a decision on what company to use.

Brilliant service.Ordered bedroom set. Delivered within a week by 2 lovely delivery men who carried upstairs for us. Paid for assembley and that was done a week later. Assembler were polite, quiet and even took their shoes off! Would definitely recommend

Very poor after care have sent numerous emails had 1 reply have sent photos of the broken plastic handle which broke the same day was fitted, the cushioned strip on side of sliding doors is coming of, very flimsy back panel, the wardrobe looks the part but poor quality.i stick by my review but since writing it I had an apology for the company not getting back to me regarding my problems,they have now been sorted the guys came out and replaced and mended my issues ,

Communication excellent and time scales followed even with me moving delivery date back . I found the instructions hard to follow suggest a sticker on parts with it's ID on it as that was the biggest battle

Very happy with the wardrobes. Lovely colour. Friendly delivery men & delivered on time.

Brilliant wardrobe delivery and installation was very good

Delivered very quickly by helpful and courteous driver. Wardrobe was undamaged and quite straightforward to assemble.

our 3 wardrobes arrived on time after I chased delivery date. Each wardrobe had 6 boxes only difficulty delivery driver not helpful husband had to stack boxes outside our home then get them inside.
Make sure If you are putting them together yourself you read through instructions first, but they are fairly clear to understand.
Once up they are study with great inside storage space. The addition of soft close drawers works well for our needs, the drawers are ample depth so plenty of space.
Only downside is the length of hanging space for longer dresses, however shirts, trousers and suits all hang well.
The shelving points are great for handbags, t-shirts etc and surprisingly spacious allowing further storage solutions.
Lighting is not a standard plug so you will need an adaptor (shaver style) if you want to have functioning lighting.
For the price we paid exceptionally pleased with the quality and look of the wardrobes so would highly recommend, just be mindful that they take time to put together if you use the build yourself option.

5 Stars all the way for my experience with Wardrobe Direct. Good quality Petra wardrobe. All queries excellently handled very quickly. The fitting team excellently handled the fitting. Overall a very good experience. Would certainly use again.

I recently purchased two items from this company, including a chest of drawers that has a very strong chemical smell. Even after more than a week, the smell is still present, making it completely unsuitable for storing clothes and potentially posing a health risk. The odor was so bad that it caused me an allergic reaction, and I am unable to use the product at all.
Despite raising my concerns with the company, they have ignored my complaints and have not offered any resolution. I would advise others to be very cautious when purchasing from this company, especially if you are sensitive to strong odors or chemicals.

Wardrobe is of exceptional quality and was erected by extremely professional installers. Having seen them at work do not consider trying erecting this yourself unless you are an extremely capable DIYer.

We are delighted with the look of this wardrobe which has finished off our bedroom to a T.

Easy to order delivered and installed great service clean and tidy guys and wardrobes are good quality i am very pleased.

I brought a wardrobe from Wardrobe Direct back in July, when it was delivered it had been damaged in transit so fair enough so was offered replacement (min 2 to 3 weeks for replacement!)
I declined replacement and asked to return & have a refund, simple enough you would think.
I finally got a refund this week so 8/10/24 & that was me having to contact them weekly for 2 month!
Customer service & after care is a joke!!!!!!

Amazing love it great price great quality

From delivery to assembly everything went smoothly. The wardrobes are of good quality and I am very pleased with them.

Just don't bother with this company, ordered a wardrobe with a 7-14 day delivery date.

That passed, was told a further 2 weeks.

That passed, was told they were arriving the next day at the point of contact and that it'd be arranged to be delivered. That was over a week ago.

The only way to contact them is via email, which now seems to have stopped responding so quick and a live chat that never sends you to a human.

Suffice to say I'll be getting my money back one way or another.

Edit - so they promise a refund, nothing appears for a week. I chase them up and they only then issue it a week later.
Am I surprised, no not really. Seems this company doesn't want to listen to the feedback on this site.