Warranty Solutions Group Ltd Reviews 

1.945
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Spoke with Paul S this morning, very helpful polite, efficient. Was resolved in 5 minutes and was very easy process. I deal with a lot of warranties who make it difficult, this one was so refreshi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recieved a call from then after buying a car with their warranty. Tate from customer services was incredibly polite and helpful with the questions he asked and the answers he provided for mine. The wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just received a courteous phone call from Mark a friendly gentleman from across the pond in Ireland. He rang to welcome me to Warranty Solutions Group and to explain my current warranty policy plan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having encountered the dreaded ‘screw in the tyre syndrome’ we were left in France with a flat unrepairable tyre. To make use of the worthwhile tyre insurance I contacted Warranty Solutions and d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverzekering

Over Warranty Solutions Group Ltd

Geschreven door het bedrijf

Welcome to the official Trustpilot page for Warranty Solutions Group Ltd and our other companies: MotorGuard Warranties Ltd, Freedom Warranties Ltd, Freedom Warranty Ltd and Warranty Professionals Ltd.

WSG offer the UK's highest levels of warranty cover for used cars, vans, HGV's, motorhomes and motorcycles. Our warranties pay for the cost of repairing or replacing thousands of mechanical, electrical and electronic parts & faults – including many normally excluded by other providers!

Our mission is not to be the biggest, but the best automotive warranty company - and we want all of our customers to have the brilliant experience they deserve.

If we've fallen short for any reason, please give us the chance to investigate and put things right before posting a bad review by emailing hello@wsgwarranties.co.uk.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.945)

572 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

a company who are easy to deal with and…

a company who are easy to deal with and a good quality product, able to assist when needed

25 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your review Matt!
We're pleased to hear that you found us easy to deal with and that you're happy with the quality of our warranty product.
We truly appreciate your feedback and thank you for choosing Warranty Solutions Group!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Spoke with Mark earlier today ran me…

Spoke with Mark earlier today ran me through all my policy etc brilliant way of handling business very understanding hope to stay with these

24 juni 2026
Review zonder uitnodiging
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Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback Adam!
We're pleased to hear that Mark took the time to clearly explain your policy and provided such a positive experience.
We truly appreciate your feedback and look forward to supporting you throughout your policy.
Thank you for choosing Warranty Solutions Group!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Very helpful

Warranty solutions called to confirm my policy with me, Mark was very helpful in answering my questions.

24 juni 2026
Review zonder uitnodiging
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Antwoord van Warranty Solutions Group Ltd

Thank you for your review Olivia!
We're pleased to hear that Mark was helpful when confirming your policy and was able to answer your questions clearly.
We appreciate your feedback and thank you for choosing Warranty Solutions Group!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Our introduction call d…

Our introduction call was facilitated by Mark. Throughout the call he was polite and informative. He was able to respond to questions and was very good at ensuring my privacy was maintained. Not pushing a hard sell and was clear that towards the end of our one year warranty we would receive a no obligation quote to consider extending. I fully recommend this company

23 juni 2026
Review zonder uitnodiging
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Antwoord van Warranty Solutions Group Ltd

Thank you for taking the time to share your experience and for your recommendation Craig!
We're delighted to hear that Mark provided a polite, informative, and pressure-free introduction call.
We appreciate your feedback and look forward to continuing to support you throughout your warranty period!

Best Wishes,
Customer Care

Beoordeeld met 2 van de 5 sterren

Poor claims process

My car has been at the garage for 3 days due to poor communication between this warranty company and the garage. 3 days for a small sensor to be changed. They won’t even cover the full cost, and expected it to be done with minimum labour cost. Very disappointed in the service!

23 juni 2026
Review zonder uitnodiging
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Antwoord van Warranty Solutions Group Ltd

Hi Lindsey,

We're sorry to read your review.

We have been trying to find you as a customer on our system but haven't been successful.

So we can make sure you are a genuine customer of ours, and in order for us to look into your case, please can you get in touch either via email at crmanager@warrantysolutionsgroup.co.uk with your vehicle's registration number / agreement number and best contact details, or call us on 01296 840798 asking for David.

We look forward to hearing from you.

Kindest Regards,
Customer Care

Beoordeeld met 5 van de 5 sterren

Welcoming company

Had a lovely welcoming phone call from Michael who explained the warranty and ensured that I was happy with everything

23 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback Sophie!
We’re pleased to hear that Michael provided a warm welcome and took the time to explain the warranty clearly, ensuring you were comfortable and happy with everything.
Thank you for choosing WSG!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Very good campervan warranty

Very good campervan warranty. Michael was very polite and thorough, no hard sales.
The warranty covers my needs and was a good price.
Great product. Good price. Excellent service.

23 juni 2026
Review zonder uitnodiging
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Antwoord van Warranty Solutions Group Ltd

Thank you for your review Christopher!
We’re delighted to hear that you found the campervan warranty to be a great fit for your needs and that it offered excellent value.
We're especially pleased that Michael provided a thorough and professional service without any pressure.
Thank you for choosing us and for taking the time to share your experience!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Very professional phone call I recived…

Very professional phone call I recived by a Irish gentleman He made sure I was happy and understood the way warranty works help me understand how to make claim if needed Thank you

19 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your review!
We’re glad to hear that you had such a positive experience during your phone call with our team.
Providing clear, professional guidance and ensuring our customers fully understand their warranty cover and claims process is extremely important to us.
Thank you for choosing Warranty Solutions Group - We truly appreciate your feedback!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Very kind and helpful person who took…

Very kind and helpful person who took the time to explain to both of us to make sure we understood what he was explaining to us.

19 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback Kay!
We’re pleased to hear that our team member took the time to ensure that both of you fully understood everything that was being explained. We believe that clear communication and a personal approach are essential to providing excellent customer service, so it’s wonderful to know that this made a positive difference to your experience.
Thank you for choosing Warranty Solutions Group!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Mark was very knowledgeable and easy…

Mark was very knowledgeable and easy going, made it simple and easily understandable :)

19 juni 2026
Review zonder uitnodiging
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Antwoord van Warranty Solutions Group Ltd

Thank you for your review Matthew!
We’re pleased to hear that Mark was able to make the process simple and easy to understand.
Thank you for choosing Warranty Solutions Group - We truly value your support!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Excellent warranty company

Excellent warranty company, very informative and knowledgeable. Callum on the emails is an asset to your company for helping the process run smoothly.

19 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your fantastic review and for placing your trust in us over the years Ian!
We are delighted to hear that your recent claim experience met your expectations and that we were able to assist with the flywheel issue quickly and efficiently.
We're especially pleased to hear your kind comments about Callum. Providing clear communication and support throughout a claim is something we take great pride in, and we will be sure to pass your feedback on to him.
Thank you for your continued confidence in Warranty Solutions Group!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with! The team are always very pleasant to talk to and make the process very easy which is so important in the car industry.

17 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback Lismenary!
We’re pleased to hear that you’ve had such a positive experience working with us.
It’s also great to know that our team’s friendly and professional approach has made a difference to your experience. Your kind words are greatly appreciated and will be shared with the team!
Thank you for choosing Warranty Solutions Group!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Received 6 month warranty with the…

Received 6 month warranty with the purchase of my car. I had emails almost imminently with details of the policy. Also received a phone call from Mark (lovely Irish guy from across the border!) who introduced himself and the company and welcomed me on board. Was really professional and very friendly!

18 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your review Vickie!
We're thrilled to hear that you received your warranty details promptly and that the process was smooth from the outset.
Thank you for choosing WSG, and we look forward to supporting you throughout your warranty!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Great experience thank you.

18 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback John!
We're pleased to hear you had a great experience.
We appreciate you taking the time to share your review and thank you for choosing WSG!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Lovely company to deal with

Took out the policy when buying my bmw 530e very easy to set up got the information right away and just got a lovely welcome phone all off mark making sure everything was understood and even made it so my wife could contact them if I am unable

18 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback Lee!
We're pleased to hear that setting up your policy was straightforward and that you received the information you needed promptly.
Thank you for choosing WSG, and we look forward to supporting you throughout your policy!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Michael gave me a call just to welcome…

Michael gave me a call just to welcome me to the warranty. He is going to send me the Pack out by post as well very friendly super helpful Credit to your team. Many thanks, Daniel Thomason.

18 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback Daniel!
We're delighted to hear that Michael provided such a friendly and helpful welcome to your warranty cover.
Thank you for choosing WSG, and we look forward to supporting you throughout your warranty!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Mark was engaging and knowledgeable

Mark was engaging and knowledgeable

16 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback Hayley!
We're glad to hear that Mark was engaging and knowledgeable during your interaction. Providing clear, helpful guidance is something we take great pride in, and we're pleased that Mark made such a positive impression.
Thank you for choosing WSG!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Very welcome so far

Excellent welcome call from Mark to explain the cover in a bit more detail and with some useful tips.

Great introduction.

17 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for your feedback Andy!
We're pleased to hear that Mark provided an excellent welcome call and took the time to explain your cover in detail while sharing some useful tips.
Thank you for choosing WSG, and we're pleased that your introduction to our service was such a positive experience!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Warranty solutions claim

Ben who been dealing with our warranty as had a lot of problems
Ben kindly help and explan everything to us so we can claim
On the warranty
I can not express how we both grateful to Ben. He has gone above & beyond to help us and keep us up to date.. thank you
Jackie & Alan knowles

5 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you so much for your feedback Jackie & Allan!
We're thrilled to hear about the positive support Ben provided throughout your warranty claim.
We understand that dealing with vehicle issues can sometimes be stressful, and we're pleased that Ben was able to explain everything clearly, keep you updated, and help guide you through the process.
Thank you for placing your trust in Warranty Solutions Group - We truly appreciate your feedback!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Fast and efficient

I left a voicemail and was called straight back and after our phone call my amended documents were emailed to me immediately. Very nice operator on the phone too. Great experience. Thank-you!

17 juni 2026
Review zonder uitnodiging
Logo Warranty Solutions Group Ltd

Antwoord van Warranty Solutions Group Ltd

Thank you for taking the time to leave a review Lisa!
We're delighted to hear that your enquiry was handled promptly and that your amended documents were sent to you straight away - Your feedback means a great deal to us.
Thank you for choosing Warranty Solutions Group!

Best Wishes,
Customer Care

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