Spoke with Paul S this morning, very helpful polite, efficient. Was resolved in 5 minutes and was very easy process. I deal with a lot of warranties who make it difficult, this one was so refreshi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recieved a call from then after buying a car with their warranty. Tate from customer services was incredibly polite and helpful with the questions he asked and the answers he provided for mine. The wa... Toon meer
Bedrijf heeft geantwoord
I just received a courteous phone call from Mark a friendly gentleman from across the pond in Ireland. He rang to welcome me to Warranty Solutions Group and to explain my current warranty policy plan... Toon meer
Bedrijf heeft geantwoord
Having encountered the dreaded ‘screw in the tyre syndrome’ we were left in France with a flat unrepairable tyre. To make use of the worthwhile tyre insurance I contacted Warranty Solutions and d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Warranty Solutions Group Ltd
Geschreven door het bedrijf
Welcome to the official Trustpilot page for Warranty Solutions Group Ltd and our other companies: MotorGuard Warranties Ltd, Freedom Warranties Ltd, Freedom Warranty Ltd and Warranty Professionals Ltd.
WSG offer the UK's highest levels of warranty cover for used cars, vans, HGV's, motorhomes and motorcycles. Our warranties pay for the cost of repairing or replacing thousands of mechanical, electrical and electronic parts & faults – including many normally excluded by other providers!
Our mission is not to be the biggest, but the best automotive warranty company - and we want all of our customers to have the brilliant experience they deserve.
If we've fallen short for any reason, please give us the chance to investigate and put things right before posting a bad review by emailing hello@wsgwarranties.co.uk.
WSG offer the UK's highest levels of warranty cover for used cars, vans, HGV's, motorhomes and motorcycles. Our warranties pay for the cost of repairing or replacing thousands of mechanical, electrical and electronic parts & faults – including many normally excluded by other providers!
Our mission is not to be the biggest, but the best automotive warranty company - and we want all of our customers to have the brilliant experience they deserve.
If we've fallen short for any reason, please give us the chance to investigate and put things right before posting a bad review by emailing hello@wsgwarranties.co.uk.
Contactgegevens
The Gatehouse Gatehouse Way , HP19 8DB, Aylesbury, Bucks, Verenigd Koninkrijk
- 0800 060 8610
- hello@wsgwarranties.co.uk
- warrantysolutionsgroup.co.uk
4,7
Uitstekend
2K reviews
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Michael was really helpful and…
Michael was really helpful and informative; explained everything very thoroughly and left me keen to extend my current warranty policy. 10/10 service
17 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your review Josh!
We're pleased to hear that Michael was so helpful and informative, and that he took the time to explain everything thoroughly.
Thank you for your continued trust in Warranty Solutions Group, and we're pleased to hear you're considering extending your warranty policy!
Best Wishes,
Customer Care
Helpful
Micheal was very helpful over the phone, answered all my questions and nice to talk with
4 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your review Charlie!
We're pleased to hear that Michael was able to answer all your questions and provide the support you needed.
Thank you for choosing Warranty Solutions Group, and we appreciate your support!
Best Wishes,
Customer Care
Beyond disppointed - UPDATE
Beyond disppointed! I have a platinum policy with a claim limit of £10 000 and an excess of £75. When the ABS light pinged on I went to a Bosch approved garage who submitted a claim of some £191 on my behalf. The claim was "approved" and once I had paid and submitted the invoice I would be reimbursed £18.36! What an insult.
UPDATE - on 22nd June spoke to David who reassesed my claim and after the £75 excess I will be reimbursed £117.36, an excellent conclusion thank you.
16 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Hi Mvanhoek,
We're sorry to read your review.
We have been trying to find you as a customer on our system but haven't been successful.
So we can make sure you are a genuine customer of ours, and in order for us to look into your case, please can you get in touch either via email at crmanager@warrantysolutionsgroup.co.uk with your vehicle's registration number / agreement number and best contact details, or call us on 01296 840798 asking for David.
We look forward to hearing from you.
Kindest Regards,
Customer Care
Very nice man
Very nice man. Irish. Named Mark.
And easy to understand!!
16 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your review Jan!
We're pleased to hear that Mark provided such a positive experience and that his communication was clear and easy to understand. We appreciate your feedback and will be sure to pass your comments on to him!
Best Wishes,
Customer Care
Love it when companies apply personal…
Love it when companies apply personal contact to customers. The call was useful and efficient time wise
Mark was very polite and clearly very knowledgable
Overall very satisfactory service
15 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your feedback Helen!
We're thrilled to hear that you value the personal approach we take with our customers and that you found the call both useful and efficient.
We truly appreciate your feedback and are pleased that your experience with us was so satisfactory!
Best Wishes,
Customer Care
Mark was very helpful and informative
Mark was very helpful and informative! Thank you
15 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your feedback Adanna!
We're pleased to hear that Mark was helpful and informative.
Thank you for choosing Warranty Solutions Group!
Best Wishes,
Customer Care
Great service from Hassan !
10 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your review Mike!
We're glad to hear that you received great service from Hassan.
We take pride in providing excellent customer care, and we'll be sure to pass your kind feedback on to him.
We appreciate your support!
Best Wishes,
Customer Care
Lovely courtesy call from Mark to…
Lovely courtesy call from Mark to welcome me to the company. Answered any questions that I had and explained my warranty to me. Very professional.
9 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your feedback Christina!
We're pleased to hear that Mark's welcome call was helpful and that he was able to answer your questions and clearly explain your warranty.
We appreciate your review and look forward to supporting you throughout your warranty period!
Best Wishes,
Customer Care
Brilliant service very reliable it’s a…
Brilliant service very reliable it’s a nice change to deal with real genuine people at the end of the phone when you need there help!! Would highly recommend with out a doubt.
11 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your review Walton!
We're pleased to hear that you found our service reliable and appreciated speaking with genuine people who were there to help when needed.
Providing friendly, personal support is something we take great pride in, so your feedback means a lot to us!
Best Wishes,
Customer Care
Antwoord van Warranty Solutions Group Ltd
Thank you for your positive feedback Richard.
We are pleased to hear that you received great service from our team. Providing excellent customer care is our priority, and it's always
Thank you for choosing Warranty Solutions Group!
Best Wishes,
Customer Care
Tony Peters has been extremely helpful…
Tony Peters has been extremely helpful to us when we are issuing WSG warranties, explaining everything and generally helping us out. Great customer service, thanks
11 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for taking the time to share your feedback Rachel!
We are delighted to hear that Tony Peters has been so helpful in supporting you!
Providing clear guidance, expert knowledge, and excellent customer service is something we take great pride in, and it's wonderful to know that Tony has made a positive impact on your experience.
Thank you for your continued trust in Warranty Solutions Group.
We look forward to supporting you in the future!
Best Wishes,
Customer Care
Antwoord van Warranty Solutions Group Ltd
Thank you for your review Jordan!
We're glad to hear that you found Warranty Solutions Group excellent to work with.
Our team is committed to providing a high standard of service and support, so it's great to know your experience reflected this.
We truly appreciate your feedback!
Best Wishes,
Customer Care
HIGHLY RECOMMEND
Excellent company, cant do enough for you! Would highly recommend for any business or customer looking for warranty. Highly recommend!!!!
11 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your review and recommendation Lauren!
We're pleased to hear that you had such a positive experience with our team.
Providing exceptional service and support to both businesses and customers is at the heart of what we do, so it's wonderful to know that our efforts have made a difference.
Thank you for choosing Warranty Solutions Group!
Best Wishes,
Customer Care
Really Pleased With The Service
Had a warranty from Warranty Solutions on a car which I purchased.
I was contacted by Mark who went through the policy and made sure I knew what was covered and how to contact them in the event of making a claim.
Got to say Mark was a real credit to Warranty Solutions - Friendly,Professional and helpful.
11 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for taking the time to leave such positive feedback Rob!
We're pleased to hear that Mark took the time to explain your warranty policy clearly and ensured you understood your cover and the claims process.
Providing friendly, professional, and helpful service is something we strive for, and it's wonderful to know Mark delivered this level of support.
Thank you for choosing Warranty Solutions Group!
Best Wishes,
Customer Care
Highly recommend this company to anyone!!
Just had a phone call from Michael (Northern Ireland) introducing the start of my warranty with Warranty Solutions Group Ltd. What a great guy and a tremendous asset to your company!!! Highly recommend this company to anyone!!
11 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your feedback Andrew!
We're delighted to hear that Michael made such a positive impression during his introductory call and helped make the start of your warranty experience a great one.
Thank you for your recommendation and for choosing Warranty Solutions Group - We look forward to supporting you throughout your warranty journey!
Best Wishes,
Customer Care
I’ve claimed a couple of times
I’ve claimed a couple of times. Paid up immediately. Would definitely recommend.
11 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your review!
We're pleased to hear that your claims were processed quickly and paid without delay. Providing a smooth and efficient claims experience is a key priority for us.
We truly appreciate your recommendation and your confidence in Warranty Solutions Group!
Best Wishes,
Customer Care
First contact with the company
When I purchased a used car the dealer put me onto warranty solutions. I received a comprehensive document detailing the policy. I also received a follow up call from Michael to confirm the policy was set up, and to answer any queries that I had. Altogether a good experience which hopefully will continue if I need to claim on the policy.
9 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for taking the time to share your experience William!
We're pleased to hear that the process was straightforward from the outset and that you found the policy documentation comprehensive and easy to understand.
We appreciate your feedback and your trust in Warranty Solutions Group!
Best Wishes,
Customer Care
Great service - Nice people.
It's been great so far. Easy to understand. Mark just this moment gave me a friendly call to ensure I was happy with everything.
Great service and they seem like genuinely nice people. I highly recommend.
11 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your review Arthur!
We're pleased to hear that your experience has been great so far and that everything has been easy to understand.
We truly appreciate your kind words about our team and service.
Your recommendation means a great deal to us, and we'll be sure to share your feedback with Mark!
Best Wishes,
Customer Care
Lovely chat with Mark regarding my car…
Lovely chat with Mark regarding my car warranty
10 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Thank you for your feedback David!
We're pleased to hear that you had a lovely chat with Mark and that he was able to assist you with your car warranty.
We'll be sure to pass on your comments to him.
We appreciate you taking the time to share your experience!
Best Wishes,
Customer Care
Waste of money !
There very good at sending out emails upon payment and even give you a call sounding very nice :: however I recently had to make a claim for a new injector and electro valve - the car was broken down and I said to the garage to fix it please (as any normal person would do ) the bill was £219.00 : not extortionate by any means but because I had not informed them that the car was in for repair prior to getting it fixed they did not want to know or even listen !!
Basically it’s not worth the paper it’s written on !! Do NOT buy a warranty with these muppets if you want to give your money away then give it to a local charity // you’ll get more out of that !!!
10 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Solutions Group Ltd
Hi Mark,
We were sorry to read you review.
We understand that your vehicle had repairs completed which some components were required in addition to the engine renewal that Vauxhall paid for.
During a call, we did ask you to forward information with regards to the repairs that were needed, however the claims engineer did not receive further details to review as requested to you.
In light of the above, your further communication to claims confirmed that the additional components were renewed without prior contact and any authority, so the work was completed with no authorisation.
Whilst we understand that everyone needs their vehicle, we do refer to 'How to make a claim' in the warranty booklet, it's clear that no work should be completed without prior authorisation, and thus your decision to authorise the repairs at your cost.
When any warranty holder has a concern, we ask for contact within seven days of occurrence so that we can liaise and advise you how to make a claim before repairs are completed without authority.
We apologise that we did not meet your expectation and understand your frustration, but advise your contact needs to be kept to a conversation that is respectful as we do not tolerate profanity or vulgarity.
In light of the above, we do confirm that the warranty does not cover injectors, however as requested by the claims engineer Michael, we still await a copy of the repair information in order to review the AdBlue fault of which the engineer Michael will contact you to discuss should you care to.
Kindest Regards,
Customer Care
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