wemax.com Reviews 679

easy to order. quick to deliver

The projector and ART screen combination is good, I earc port input is very helpful to play Dolby atmos videos.
Overall I am satisfied with the product.

On time delivery, easy to set up. Great experience

I never recieved my Wemax Nova SE 4K UHD ALPD UST Laser Projector. It was scheduled to arrive on Oct 15 and and it never arrived. I contacted Wemax and they said they would resolve it in 48 hours. More than a week later and they said they are looking into it and will resolve it in 48 hours. No help at all. They told me to track it. I obviously had done that already. FedEx had lost it and a week after I contacted FedEx they all of sudden changed the status from out for delivery to delivered a week ago with no signature. Wemax is not helpful at all and won't answer the phone and emails are replied to after about 12 hours with a canned answer.

Quick response, provided the instructional video and offered the replacement part.

Good product and nice design. Fast delivery.

I got a used item.I couldnt return the item. They blamedme for the item then blammed the UPS driver.terrible customer service.i will never buy from this company. I don't recommend this company if that's how they treat there customers

They are great to work with.

The projector exceeded my expectation at that price , combined with the floor rising screen I am very pleased.

I followed the directions perfectly and after about 1 week the top corners started to sag/wrinkle there was 2 different tensions on the springs, I would suggest just setting them to the max tension when you build the screen the first time so you don't have to take it down and do it a week later like me.

great price / product, quick delivery

I had to contact the customer support for swapping the order with another product due a mistake from my side and the response was very prompt and actions were taken appropriately and shipped. The product (120" ALR UST screen) is a working well and the picture quality on it looks amazing.

Item arrived fast and was received in perfect condition. Assembly and mounting of the LR screen was pretty easy (as far as such things go) and the quality of the screen is outstanding. The price was great, too!

What an excellent product! Image clarity is SOOOO much better with this screen than the one it replaced. Using the screen in conjunction with an Epson LS800 ultra short throw projector.
Five stars for a great product, shipped quickly and delivered without damage.

My device is quite new so I can tellnonly one thing... Shipping! Fast! From States to Europe only one week... Great!!! Just great!!!

I waited 2 weeks for a screen to arrive, because Wemax decided they knew more than I did. If a customer wants to pay extra to get better shipping, there's probably a reason.

The unit came scratched on the side. There was also a noticeable scuff on the screen (though it’s not visible in daily operation), and when rising out of its housing it isn’t a smooth operation. There also is no way to secure the feet on the bottom of the unit. I reached out to their customer support team and they asked for a bunch of pictures which I sent, then implied they couldn’t see the screen scuff, and asked for MORE pictures because they don’t know what their own products look like. For the price, terrible customer experience and an okay product.