Wendy Wu Tours Reviews 

The Grand Tour of China lived up to its name and more. 25 nights filled with amazing experiences after another. Gave us a great insight into China, the culture, people, food and grand sights. Visited many Chinese highlights. Experienced several modes of transport. China is the most progressive country we have visited.
We just packed and brought our passports - everything else was well organised and planned for us. Had great national and local guides throughout.
We had a mixed group of 25 people - I’d say slightly more than a level one - a few in the group did struggle to keep up.
Maybe a few 1/2 days over the weeks would balance this - and those who want to utilise the time to explore more locally can - and others recharge the batteries.
I would have liked a bit more free time to explore areas by ourselves - especially in market areas - and even to eat something different than local food 3 times a day, everyday.

My Husband & I travelled to China for my 50th Birthday celebration and it did not disappoint.
We were met with our fabulous guide Sophie who made this trip just perfect, Sophie was very informative, nothing was any trouble whatsoever. Our favourite place was Xi'An and without a doubt the Great Wall was our highlight.

I have to say that the tour was amazing the hotels were a great choice, it was fantastic meeting new like minded people that I can say I will have friends for life. travelling to different cities was so much fun, as we went on a bullet train, and a flight. we saw so many highlights like: the Terracotta Army, the great wall of China, summer palace, Tianmen square and so much more than this, our tour guides were the ones that make this trip very special, with out them this would just be a tour, they brought everything to life for us telling us not only about the history of the destination we was visiting but their one personal family history which was so interesting and very different to our own history. the food was another highlight of this trip and each dish is explained by our tour guide Sophie.

Sophie also helped every step of the way and nothing was to much trouble, even when dealing with difficult people she always was polite and positive.

I actually feel that Sophie is my friend and I have missed her since returning home, she helped me every step of the way even taught us all how to speak Chinese!!! the whole group agreed that the trip was made so special by Sophie and the other tour guides!
I cant wait to book my next Wendy Wu, What a Fantastic company wort every penny that spent.

Absolutely fantastic trip,from start to finish.Amazing destinations,so well organised. The best holiday we have ever had.

Excellent tour company with wonderful knowledgeable guides

I have just returned from the Gems of China tour, the trip exceeded all my expectations and more, i cannot recommend WW enough, the pre trip communication, hotels, food, guides and everything about the tour was excellent. Early starts and long days were well worth it! We had George Pu as our national guide and if you get him you will have the best time, he is so informative about all the sites we visited and nothing is too much trouble.

everything was well planned out,long days but enjoyable.hotels all good in fact everything about chine is good a great place to visit.tour guides excellent

I recently travelled on the Wendy Wu “Gems of China” tour and had an absolutely outstanding experience from start to finish. My national guide, George Pu, was truly exceptional – an amazing man full of knowledge, pride in his country, and genuine care for every member of the group. He looked after me so well throughout the journey and made the whole experience feel effortless and safe.

The local guides were also brilliant, especially Troy in Beijing, who brought each destination to life with fascinating local insight and stories that really enhanced the trip.

The whole itinerary was incredibly well organised. Hotels were consistently high quality, the food throughout was excellent, and the cruise was a real highlight – all felt 5 star. The optional additional excursions were also absolutely worth doing and added even more depth to an already packed and memorable itinerary.

This was genuinely a once-in-a-lifetime experience. I would not hesitate to recommend it to anyone considering travelling to China. The country itself exceeded expectations – safe, clean, welcoming, and full of incredible history, culture, and modern innovation.

A huge thank you to George, my “gem of China,” for sharing his remarkable country with me and making this journey so special.

George Pu was an amazing guide. His expertise in organising our group was sensational. He shared his extensive knowledge with us and had an engaging personality and sense of humour. He was very caring and truly made us feel part of his family. It was good to have local guides giving their input. The hotels were great and we enjoyed the variety of transport we used. We were very well fed and our guides gave us good explanation of the food dishes. every day was action packed and exceeded our expectations. We learnt a lot about China and it’s history. we would definitely recommend this company and the Gems of China tour.

Excellent company. Would highly recommend using them. E erything ran smoothly and our toyr guide Sophie was brilliant.

Our tour guide Jason was exceptional.
Knowledgeable, caring, organised. Allowed us time to experience all there was to see yet kept us together and on time and happy. His added treats and small personal touches for the whole group during the tour were both extremely useful and much appreciated.
Jason also catered to everyone's needs or queries meaning he was extremely attentive to the whole group.
A very special man.

The size of the group(x 18) was ideal. Our tour group was a wonderful group to witness the beauty of China

Excellent experience booking my forthcoming China trip with Wendy Wu Tours.

A big thank you to Zoe and Bella for being incredibly helpful and responsive throughout all my inquiries and the booking process. Special mention to Zoe, who went above and beyond to accommodate me as a walk-in client. She patiently assisted in organising my flights and accommodation and made the whole process seamless and stress-free.

Their professionalism, attention to detail, and genuine care gave me confidence in choosing Wendy Wu for this trip. Looking forward to an amazing China adventure in October!

Fascinating itinerary which included Lhasa in Tibet. Visited many of the iconic sites across China travelling in all forms of transportation. Fortunate to be part of a wonderful group of experienced travellers led by a National tour guide with immense knowledge and competence. He guided his flock with apparent ease, aided by local guides, due to their high levels of preparation.

Extremely well-organised, and mostly ran like clockwork.
Very full-on itinerary, with not much free time, but it had to be done.
Magnificent China is highly recommended.

We had a fabulous tour with Wendy Wu. We went on the 2nd at Grand Tour of China and everything about the tour was exceptional. The itinerary, the hotels, the food and ten organisation were excellent. In particular the tour lead (Cathy) from Wendy Wu was terrific; nothing was too much trouble and she went out of her way to make sure the tour was enjoyed by everyone.

We specifically chose this holiday for the train journey as well as seeing Orangutans in their natural habitat.
The content of the holiday was mostly good, although parts of it were very disappointing.
If I've not mentioned anything then it was per the comprehensive itinerary. I have only mentioned the parts we were not satisfied with.
We were not allowed to choose our British Airways seats until 24 hours before departure unless we paid considerably over £100, per person, per flight.
Upon trying to check in all seats were taken, so we still could not choose them.
I phoned W.W.'s emergency contact to to told: “There was nothing he could do as it was Saturday, arrive early at the Airport & sort it out with B.A.” Which we did, to find that B.A. had allocated us seats, but on different sides of the plane, both sitting next to strangers for almost a 14 hour flight.
Again on our internal flight from Kuala Lumper to Penang we were sat next to strangers.
The transfer from Penang Airport was considerably over 30 minutes late arriving to collect us.
After having now been in transit for over 18 hours the uncertainty of will our transfer actually arrive was not needed.
Penang was interesting, the hotel & food were good & everything followed the itinerary.
Kuala Lumpur was again interesting, also with a good hotel & food.
On the evening of day 7 our Guide gave us the following days briefing for our visit to Malacca, but the return train journey was not mentioned, obviously this was queried & an apology
“For forgetting” was given by our Guide. Alarm bells instantly rang with my wife & myself!
There was very little to see in Malacca apart from shops & we were given much too much free time. There was ample time to visit the “Hands-on Chinese-paper cutting workshop” listed in our itinerary, but we did not. Having been given all of this free time it was blatantly obvious we would struggle to catch the train back to Kuala Lumper.
We arrived at the station & had not even gone through the entrance barrier before our train arrived, so obviously we were not allowed to enter the platform therefore missing the train.
No explanation was given why we had left Malacca without sufficient time to catch the train, although it was obvious the previous day we would not be returning to K.L. by rail.
The highlight of our holiday was to have been our visit to Sepilok Orangutan Rehabilitation Centre. This experience was extremely disappointing, although we do not blame W.W. directly, it appears the whole visit is just a fund raising exercise by the Centre.
Our local guide was excellent & we were at the front of the feeding platform before a Ranger appeared from the Forest with a basket of food, followed by an Orangutan which promptly disappeared into the jungle.
Another Orangutan climbed down an adjoining tree carrying a baby. This Orangutan soon ate what she wanted before climbing back up the tree out of sight.
We were then taken to the Nursery where we viewed several young Orangutans playing the other side of a glass screen, which was nice, but this can be seen in several Zoos throughout the World, including England.
On our walk back along the raised boardwalk one of our group caught a glimpse of an Orangutan in the Forest, but as the view was obscured by two security guards demanding we keep walking, most of us did not see anything.
Although Borneo was interesting & the people charming we would not have considered visiting the Country had we realised this was all we would see of the Orangutans.
Singapore totally followed the itinerary & our Guide again excellent, but the Mercure hotel room was abysmally small, with a small bed, nowhere to put our bags, no chairs to sit on & a pre-fabricated, opaque glass shower & toilet, both of which were see-through.
To summarise; had we realised what the actual content of this holiday would be, we would not have booked it.

Overall excellent, a fantastic experience, if very tiring. But this is to be expected from a whistle stop tour of China's 'greatest hits'.

Our guide was incredibly knowledgeable and patient. They always kept the group together, even in challenging situations. They made sure we got to things on time. They were always informing my wife of what was okay to eat. We’re really glad they’d had some briefing on our disabilities and how they took that into account.

Seeing the Terracotta warriors and pandas was brilliant as was the Summer palace and the Great Wall- a once in a lifetime experience. I'd recommend going around Shimizu in Japan. They know when the cruise comes in and usually have a mini festival on around the shrines and museums. The local guides speak good English, are friendly and knowledgeable.

Minor niggles- avoid the Ali-Pay app. We couldn't get it too work and pretty much everywhere accepts cash. Please also be careful of the hard sell- especially at the Jade Factory. Also be aware that there are no internet cafes on the cruise and the standard of English can be sometimes be poor, even at customer service.

Overall though an excellent, once in a lifetime experience.

I want to call out Michael the national guide for the excellent work he did to make this an enjoyable holiday and in addition, the local tour guides. We covered a lot of miles and experienced the best of China!

We've just returned from this amazing adventure (18/5 - 3/6) Thirteen lovely people in our group.
Joe was our excellent guide with loads of clear and concise info put on our Whatapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.
We had two excellent buses - comfortable and spacious and the roads were excellent and none of the journeys too long.
Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.
Many places have Western toilets but not everywhere unfortunately...
Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe.
The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls.
In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)
The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room' which was very characterless but the food was always good.
Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training!
Also a lot of walking in airports and stations as they are vast.
There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.
The weather was 25°/30° so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions.
Alipay is available everywhere but for smaller amounts it's more convenient to just use cash.
Learn to use Google Translate - VERY useful for conversing with the locals :)
Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.
This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Amazing tour of Chinese culture and history. Everything taken care of. Excellent guides. Good food.