wetroomstop.com Reviews 

53
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company was one of very few that seem to still stock 800×1200 shower formers, which was what I was looking for. Delivery was prompt and it came with everything we needed to install it.

Beoordeeld met 5 van de 5 sterren

Having searched South West London for a Dallmer shower drain I finally gave up and found it online from Wetroomstop. I needed it urgently so called the company, got through quickly and was assured tha... Toon meer

Beoordeeld met 1 van de 5 sterren

I have called them on Monday to order a 800 mm x 1200 mm shower base with Linear Drain. They said they are waiting for a shipment to arrive on Wednesday, I needed it delivered Thursday but then they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent product and fantastic quality... with super fast delivery. I have already used them a 2nd time or rather recommended direct to a client, who has also made a purchase and were installing anot... Toon meer

Bedrijfsgegevens

  1. Sanitairwinkel

Geschreven door het bedrijf

With our over 20 years experience in the field of wetrooms, you have stopped at the right place. We have a wealth of experience in design and production with customers all over Europe who see the benefits of products from Wetroomstop.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

53 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(53)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Can not rate highly enough

Can not rate these highly enough. Very quick to answer all my queries and very helpful at all times especially Jay from customer services. Highly recommended if you need anything for a wetroom!!

22 juli 2021
Beoordeeld met 5 van de 5 sterren

Product arrived next day and early

Having searched South West London for a Dallmer shower drain I finally gave up and found it online from Wetroomstop. I needed it urgently so called the company, got through quickly and was assured that the part would be delivered the next day if I ordered online. I did so and got confirmation that it would be with me by 6pm the next day. In fact it turned up around lunchtime and was exactly what I wanted.

25 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Received bill from courier service that…

Received bill from courier service that I have to pay duty on product coming into the country. Ridiculous.

20 mei 2021
Logo wetroomstop.com

Antwoord van wetroomstop.com

Dear James,

Apologies for the problem with your order. We are aware that small group of our customers are now incorrectly billed by TNT/Fedex. It happens because their organisational problems. We hope the issue is now resolved, but we are still receiving reports for some of the past deliveries.

If possible please take a scan or photo of the bill and send it over to us so we can cancel it. In case it's already been paid, please also confirm so we can credit that from your order amount.

We will never require to anything else to be paid than what's stated in shopping cart and order confirmation.

Best Regards,
Chris

Beoordeeld met 1 van de 5 sterren

Ordered a 1200 x 800 Wetroomshower tray…

Ordered a 1200 x 800 Wetroomshower tray Kit 11 days prior to this review, it has finally arrived all though delivey dates stated 1 - 3 working days. It is Missing half of what i have ordered and paid for. TNT the delivery service stated that is was only 1 package to be delivered meaning the rest has not been sent. I should of looked at all the other bad reviews stating exactly the same. Waste of time and money

28 april 2021
Review zonder uitnodiging
Logo wetroomstop.com

Antwoord van wetroomstop.com

Dear Rob,

Apologies for the problem with your order. We've had a temporary problem with part of deliveries due to moving to a larger warehouse.

The process is now complete and we are now delivering again as we should. As far as I know, the problems with your order have already been resolved.

If you could contact us, I am sure we will be able to find a satisfactory solution.

Best Regards,
Chris

Beoordeeld met 1 van de 5 sterren

Half delivered my order then nothing

Half delivered my order then nothing, tried contacting them through their online chat and emailed them but no response, my advice, stay away, plenty more trustworthy online companies out there.

24 februari 2021
Review zonder uitnodiging
Logo wetroomstop.com

Antwoord van wetroomstop.com

Dear Darren,

Apologies for the problem with your order. We've had a temporary problem with part of deliveries due to moving to a larger warehouse.

The process is now complete and we are now delivering again as we should. As far as I know, the problems with your order have already been resolved.

If you could contact us, I am sure we will be able to find a satisfactory solution.

Best Regards,
Chris

Beoordeeld met 5 van de 5 sterren

Could actually speak to a human for…

Could actually speak to a human for advice ( over the phone ) Amazing nowadays!! My drain was delivered on time ,excellent quality ,and easy to fit . The packaging was damaged and there was a broken spacer and one set screw missing. I emailed a photo of the parts ,and received the replacement parts in 2 days . It’s after sales service like this that really shows a great company to deal with

12 januari 2021

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