The playground came in a complete (nothing is missing). The instructions are not always completely clear. The tarpaulin has to be cut, which is not entirely ideal. Overall, we are satisfied.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The house and its parts arrived quickly and in the expected quality. A few parts needed to be sanded, but nothing terrible. Children are enthusiastic and spend every free moment on the playground whe... Toon meer
Bedrijf heeft geantwoord
The playground is perfectly used by both our little girl and other children. The instructions for assembling the house could be more detailed, but we managed to assemble everything and the children ar... Toon meer
Bedrijf heeft geantwoord
The online store was structured so that it helped to choose among the many models. The price/value ratio is good. The delivery took surprisingly long but that was because of the carrier and not the co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Obrovský výběr hracích věží se skluzavkou a houpačkou Nejlepší kvalita, příznivé ceny a 10letá záruka Zábava začíná v e-shopu Wickey!
Contactgegevens
Franz-Savels-Straße 69, 52538, Gangelt, Duitsland
- +420 (0)22 8880 343
- info@wickey.cz
- wickey.cz
4,6
Uitstekend
95 reviews
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Good quality, complicated instructions
The playground came in a complete (nothing is missing). The instructions are not always completely clear. The tarpaulin has to be cut, which is not entirely ideal. Overall, we are satisfied.
13 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a positive review. We also take your minor criticism seriously and have forwarded it internally. We wish you and your family lots of fun with the product. Your Wickey Team
delivery and exchange
I evaluate positively the speed and helpfulness in solving problems (2 items were missing and one was damaged). Thanks.
8 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We do apologise for the errors in your delivery. It is good that you contacted our customer service so that the problem could be solved quickly to your satisfaction. Your Wickey Team
Greatest fun with Your playground
Greatest fun with Your playground. Daughter is so happy on our yard thanks to this.
And planned maternity leave will be so much better. We are spending amazing family time thanks to Wickey :o) :o)
8 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your lovely review. We are pleased that one of our products brings so much joy to your family. Wishing you a wonderful maternity leave while your daughter is out there in the backyard having fun. Your Wickey Team
Good quality
Good quality, but little bit more difficult to assemble.
8 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for rating the quality of our products. We are sorry if the assembly proved to be a little more difficult than expected. We try to make it as easy as possible, but we understand if any questions arise. Therefore, our customer service is always happy to help out. Your Wickey Team
Jakub Chládek
The house and its parts arrived quickly and in the expected quality. A few parts needed to be sanded, but nothing terrible. Children are enthusiastic and spend every free moment on the playground when they are at home. Thank you and we wish you many satisfied customers.
8 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your very kind review. It makes us happy to know that your kids like to spend all their free time on their new playground. That is exactly what our products are designed and made for. Your Wickey Team
Dufek
Rychlé dodání, dobrá komunikace. A pokud jde o zboží, dobrá kvalita, rychlé a celkem jednoduché složení
8 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you are satisfied about every aspect of your buying experience with us. Wishing your family much enjoyment from this purchase. Your Wickey Team
Overall a good experience
The online store was structured so that it helped to choose among the many models. The price/value ratio is good. The delivery took surprisingly long but that was because of the carrier and not the company itself ( hopefully a one time problem due to either corona or the war). Overall a good experience!
7 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are happy that you were able to make a choice out of our wide range of products and that you are satisfied about your overall experience with us, despite the long delivery for which we apologise on behalf of the courier. Wishing your family lots of fun with this purchase. Your Wickey Team
Dodání proběhlo v termínu
Dodání proběhlo v termínu, pouze zčásti plesnivé dřevo, pravděpodobně vlivem skladování venku.
7 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are sorry that some of the wood arrived mouldy. This can indeed sometimes happen during transport because the wood is still wet from impregnation. I would like to refer you to the wood information on our website to see what you can do about this. Also, our customer service is of course always at your disposal. Your Wickey Team
Wickey Smart Rival
We were very satisfied with quality of product and approach of Wickey. I strongly recommended to see tutorial videos before installation.
7 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback about your buying experience with us. Wishing your family lots of fun using the slide, swings and climbing options of the Wickey Smart Rival. Your Wickey Team
The playground is perfectly used by…
The playground is perfectly used by both our little girl and other children. The instructions for assembling the house could be more detailed, but we managed to assemble everything and the children are extremely satisfied. We gave the playground oil glaze and it looks beautiful. Great satisfaction and thanks. Transportation by carrier was also seamless.
7 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write this review. It's great that the playground is happily being used by your daughter and her friends. After all, the best fun is playing and sharing together! Your Wickey Team
Fast and smooth delivery
Fast and smooth delivery. Bought a large play, but thanks to the clear instructions, it was relatively easy to assemble. Kids are loving it and using daily!
7 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are happy to hear that your children are enjoying playing on their new play paradise every day. That is what our products are designed and made for! We wish them many happy adventures. Your Wickey Team
Beautiful playground!
Beautiful playground, we painted it with paint and built it into concrete. Children love to play on it! Thank you for the perfect delivery and beautiful elements. I recommend!
7 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and for your purchase with us. It is nice that you have customised your playground to your liking. Wishing your family lots of fun and great moments. Your Wickey Team
Happy kids ;-)
All worked perfectly with delivery and building the house for our kids thanks to the provided guide. Thank you.
7 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. It makes us happy that you and the kids are satisfied with the received product. Wishing them lots of fun playing and running around. Your Wickey team
Kids love the playground
Kids love the playground, all ok with the product.
7 juni 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. If the kids are happy then so are we. We wish them lots of fun and great adventures. Your Wickey Team
Great UX
Great UX, quite simple. one thing - i dont know what exactly is part of the package. I loved the AR add-on.
10 april 2022
Review zonder uitnodiging
Objednali jsme Wickey Smart Camp a…
Objednali jsme Wickey Smart Camp a těšíme :-)
3 april 2022
Review zonder uitnodiging
Kinderspass
Wir haben seit 12 Jahren einen Spielturm und er ist immer noch Top. Jedoch brauchen wir noch unbedingt den Piratenschiff.😉
27 maart 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Sehr geehrter Kunde, vielen Dank für Ihre nette Bewertung. Wir freuen uns sehr, dass wir Sie wieder als Kunden begrüßen dürfen. Über das Update in Ihrem Garten werden sich Ihre Kinder riesig freuen. Ihr Wickey-Team
Na narozeniny.
Vaše dětské hřiště nás zaujaly hned na první pohled díky své barevnosti a rozmanitosti vybavení.
27 maart 2022
Review zonder uitnodiging
Antwoord van Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are very pleased that our products caught your attention. It makes us happy to know that our product will also brighten your backyard with the vibrant colours of our play equipment. Wishing your family lots of fun with this purchase. Your Wickey Team
Pěkné hřiště za dobrou cenu
25 maart 2022
Review zonder uitnodiging
Vše rychlé a přehledné
Vše rychlé a přehledné. Platba okamžitá. Už teď se moc těšíme.
25 maart 2022
Review zonder uitnodiging
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