Woolbox Reviews 

The wool was exactly as ordered, the delivery charges were reasonable and my items were delivered before I expected them. Very happy customer.

The yarn I ordered arrived quickly but it was the wrong ply. I contacted customer services via email and I received a reply the same day. The next day the correct ply yarn had been delivered. Wonderful customer service. Would recommend highly and would definitely use Woolbox again in the future.

Website easy to use,quality yarn available,reasonable prices. Packages arrive in good condition

I ordered cotton from Woolbox in February. I live in the Republic of Ireland and since Brexit, there have been many problems with items arriving from the UK. Some companies like Amazon seem to have the problem solved by adding a small amount to the total to cover customs charges. All companies are supposed to declare if there may be extra charges on the bill. After a few days I received an e mail from Irish customs demanding an extra 15 euro for customs duty, which I had no choice but to pay. This made the cotton very expensive and also when it arrived it was at least two shades lighter than it looked online. I did e mail the woolbox but received no reply.

Lovely company to deal with as all orders came quickly and well packed.

Great company to deal with, emailed me to let me know how order was progressing fast delivery very efficient customer services

Ordering was easy to do and quick delivery

I purchased this wool to take to a friend in Greece and it is gorgeous. She doesn't have access to such a wonderful range of wool and colours. She is going to love it.

I love Woolbox imagine dk for baby and children’s garments. I’d love to see even more colours in it.
Delivery always very quick.

They have NO CONTACT TELEPHONE number because of insufficient staff numbers! I placed an order and then realised the colour needed amending. I immediately did it by email as this was the only option, but they said send back the wool and reorder. Too much trouble so I ended up keeping it. Terrible customer service. Who runs a viable business with no telephone contact availability?

Excellent company. Ordering was easy and delivery very quick. Thank you.

Great prices for good brands. The colours do vary a bit from photos.

Order was dispatched quickly, unfortunately part of the order was incorrect but after contacting customer service this was quickly resolved and the missing ball sent to me. Happy with wool and would use again.

Excellent value. Lovely wool with good choice of colours, I wanted 4 specific colours which I was able to get. Arrived when expected.

Ordered wool for first time and was pleased with items and with delivery. Will order again. Also like email updates.

Fantastic website plenty of choice of wool. Arrives very quickly

I wanted silver metallic picture shown for silver had 01black underneath so ordered and received black so sent back and tried again ...
Picture for black description was 10 silver metallic ordered it but still received black...
Same wool I ordered on the original order
where did I go wrong?

Great website, lots of choice at reasonable prices.
I ordered James C Brett Aztec Aran and Stylecraft Special aran, which was swiftly dispatched.

Found the wool I was looking for - speedy despatch and amazing choice wool & other products