1st Direct Pools Reviews 

I needed some help to identify the part I needed

Its really useful to be able to call a company, who answer really quickly and speak to someone - Ashley in this case - who very quickly and efficiently identified the part required - which then arrived the next day

Thank you for providing excellent service

Excellent customer service. The incorrect part was ordered which was returned, Corinna giving confirmation when received and an immediate refund.

Brian was efficient , knowledgeable and friendly.
Price was reasonable.
Impressive inventory
Thank you

The technical support team are fantastic and take the time to troubleshoot any issues we have when it comes to replacing parts and or managing orders.

Advised on fitting needed , arrived the the next day. Very helpful excellent service.

Corinna

Was so helpful over an issue with a pump i had brought, she got it sorted fast and efficiently, she was knowledgeable and polite if I could give more stars I would
Thank you so much. I would 100% be using again

good company to deal with very helpful and Delivery as promised will deal with them again!

I run a private swiming pool which is used by local swim schools and families etc. 1st Direct have provided excellent servide to me over the years with pumps, chemicals, AFM, water testing equipment, pool covers, etc. Their knowledge and range of equipment is extensive and all at very competitive prices. Speed of delivery is second to none even at busy times. Thank you Iain and all the team at 1st Direct.

We are a pool construction buissness and I always use first direct pools for all of our orders. Iain deals with most of our sales and is brilliant thanks

Ordered a pool cover arrived quickly and he contacted couriers for an eta which really helped me
Useful instructions and packed well

My go to company for our pool supplies, excellent prices and very swift delivery. Used before and recent order had a small problem - sorted by Steve with new products delivered overnight (under 24 hours)

My experience with 1st Direct Pools was exceptional, particularly Steve at their showroom. He was very busy, being during a heatwave, but found time deal with my complex problems and purchases with speed and efficiency. The best prices and good availabity , what more can one ask for!

I can not fought the staff on their knowledge and helpfulness in everything I have phoned up to order they are reliable and when they give a day your product will turn up on site it is always there that day i would highly recommend 1st direct pools.

Steve was extremely helpful in answering all my questions and responded very quickly.
Would highly recommend

Very pleased with the level of service!..communication and competitive pricing structure!….Would definitely recommend!

I called for advice and spoke to Steve - he helped me with my enquiry and was very friendly. Very impressed and happy with my experience. Everything ordered and on its way. Thank you Steve!

Very helpful, sent over information straight away, very impressed

Steve my contact in the sales department was extremely helpful. My first order for chemicals was delivered overnight which I wasn't expecting. Their prices are very competitive. I bought a pool cover £500 less than other quotes. I will go to them first for anything I need.

First time buyer using 1st direct pools - easy to place order and pay and then delivery was prompt and i was kept well informed. Followed up by a very friendly and helpful call from Lydia. I will be using this company again.

Having been a very satisfied customer of 1stdirectpools for many years,and having purchased all sorts of pool equipment and supplies from them,
I was delighted to be informed that I had won 1st prize in one of their draws and won an automatic,wireless pool cleaner.
I await its arrival with excitement.
The range and quality of pool supplies,customer service and delivery from 1stdirectpools pools has always been second to none.
What more could you ask for!