AC Infinity Reviews 

Ordered equipment for growing cannabis and received AI controller , it's working perfect , I can operate everything vent speed , lights power and more , I am very satisfied. It's very convenient, nothing bother, better than could expected, if you are looking controller it's the best choice . GTP confirmed. Nice experience!

Reached out through email for a broken screen on the heater I bought. Worked me through a few quick troubleshooting steps and when found out to be bad immediately sent a new one out to me. The customer service was professional and understanding. aC infinity makes great products and has shown me great customer service.

their controller is the worst device to connect (NOT) to wifi ever! spend hours and hours, days, changing routers, etc it finally worked and stopped working for no reason.. would not recommend this device

No hasle with warranty, Desire was a great help and awesome to work with, little to no work on my part lol. 😀 aci for the 🏆 ✌️

My experience with AC Infinity has been pretty great overall. Their prices are fair — not the cheapest out there, but definitely not overpriced — and the quality of their products has consistently impressed me. I’ve probably spent around $3,000 with them so far, and any time something has broken or stopped working, all I’ve had to do was contact customer service, provide the warranty info and proof of purchase, and they’ve immediately sent a replacement with no hassle. I’ve never even had to ship the defective product back.

I’ll admit I’m a little disappointed that a few items failed within the warranty period in the first place, but since they were covered and replaced quickly, it hasn’t been a real issue. I also appreciate that they carry just about everything I need — I’ve checked out competitors, and none seem to offer the same combination of product quality, selection, and support. Overall, I’m very satisfied with AC Infinity and plan to continue buying from them.

Eine überzeugende Produktlinie, innovativ und klasse Haptik, Optik und Funktion. Ein freundlicher und hilfsbereiter Service runden meine guten Erfahrungen ab.

Britney is awesome, and thank you guys for your fast service. Keep up the good work

Fast response times, professional and concise communication from Brittany. My problem was dealt with in an extremely efficient matter. AC Infinity is a well oiled machine! Many thanks!

Helpful and quick!

Desire from the customer support team absolutely rocks, thanks again! Replacement part sorted out fast for my spray nozzle when I needed one :)

spent over 1k on ac products, after sales support is virtually inexistent and if support does write back they have no interest in actually helping, all they care a toss about it feedback for future gen upgrades to rake in more money... not from me ive got product on the way as we speak but im just returning the delivery im sick of supporting ac infinity now, ACI are starting to give spider farmer a good name!

Reached out about defected inline fan and was contacted right away from support team. New fan on the way. Thanks AC Infinity!!

AC Infinity handled a warranty replacement with great service and ease. Ashley was extremely helpful and coordinated a replacement for a humidifier that I love and was not sure whether such accommodations could be delivered.

Thank you.

Grade A++ replacement policy. Erica with the customer support team took care of everything and a replacement item has been posted. As expected, AC Infinity continues to strive to help the growers keep on growin’.

Very great customer service shout out to Daniel

Ich muss sehr stark abraten, sehr schlechte Erfahrung.
Die Firma versendet mangelhafte Ware und verstrickt einen dann in einen knapp 3 wöchigen, täglichen Schriftverkehr mit ständig neuen Forderungen (Videos etc) und widersprüchlichen Behauptungen. Irgendwann antworten sie einfach gar nicht mehr und drücken sich somit um Ihre Gewährleistungspflichten.
Fühlen sich sehr sicher auf der anderen Seite des Teiches.
Das gute Firmenprofil bei Amazon kommt nur deswegen zustande weil der Versand über Amazon läuft und die schlechten Bewertung deswegen nicht in die Bilanz aufgenommen werden.
Schauen Sie sich die negativen Kommentare im Verkäuferprofil an, es geht immer um mangelhafte Ware und Nichteinhaltung der Gewährleistung.

The customer service rep Vanessa handled my replacement quickly and communicated promptly to keep me in the loop about when my replacement would be arriving so I could plan. Thank you to AC Infinity for the replacement and great products!

Fast, helpful and polite