Une honte ! La plaque induction de mon piano de cuisine Falcon s'est brisée et cela fait 3 mois que Aga rangemaster n'est pas capable de répondre et de nous fournir la pièce. La cuisinière a moins de... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had an our new over delivered today by Lak and Mark. The run up to delivery was very informative and the 2 lads on delivery was very helpful and polite Explaining how the over works and sha... Toon meer
Bedrijf heeft geantwoord
Received my long awaited Aga today, Mark and Lak were fantastic from start to finish. Highly recommend, ultra careful with my new limestone floor and Lak took his time to go through how to operate…all... Toon meer
Bedrijf heeft geantwoord
Great communication, got a call on the day of delivery giving me a time. Skip and Zen turned up, asked me where it was going, just said no problem and were done in a few minutes and there I was dreadi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.
Contactgegevens
Station Road , TF1 5AQ, Telford, Verenigd Koninkrijk
- 01952 643140
- customerrelations@agarangemaster.co.uk
- www.agaliving.com
4,4
Uitstekend
2K reviews
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Mercury 1082 Induction
The delivery date was postponed twice (I was told due to component supply issues) but now its here, we are delighted with the quality and design of the oven. Simon and Paul (delivery and installation team) were really great; polite, friendly and efficient.
29 april 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Susan,
We're happy to hear that you are delighted with the oven's quality and design. We appreciate your patience regarding the delivery adjustments. It's great to know the delivery and installation team were so helpful!
Warm wishes
AGA Rangemaster
Shelving problem on Aga
Helpful, friendly service. Steps taken to try and solve the problem
27 april 2026
Antwoord van AGA
Hi Mr Baker,
We appreciate your positive feedback! We're happy to hear that our service was helpful and friendly as we worked to solve the problem.
Warm wishes
AGA Rangemaster
Installation of our new Aga.
Installation of our new Aga completed by Skip and Zen this morning 28th of April. They arrived bang on time and 90 mins later all completed with no fuss or drama. All the oven's controls and functions were clearly explained. I thought this is just what you expect from a premium manufacturer and put a review on Trustpilot. Afterwards I found they had left the new range cooker with components loose and burners not adjusted correctly. Even though they fitted these components they left with no advice of the issues and moved on to probably do a crap job for someone else. Aga's Customer Service arranged for an engineer to resolve the problems and he arrived but had no accreditation to work on LPG appliances. What a disaster. So today 12th of May we are still waiting to use our £5k oven?? ?
28 april 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Gordon,
We're happy to hear that the installation was completed efficiently and that the controls were clearly explained. Thank you for your positive feedback!
Warm wishes
AGA Rangemaster
Great company
Great company, excellent aftercare and superb installation team. Thank you so much ☺️ My client is very happy with 60 hot plate electric in linen! It looks amazing
23 april 2026
Antwoord van AGA
Dear Briony,
We're happy to hear that your client is pleased with the 60 hot plate electric in linen! Our team appreciates your kind words and is glad we could provide excellent aftercare and installation. Thank you so much!😊
Warm wishes,
The AGA Rangemaster Team
Being new to an Aga I am unsure of the…
Being new to an Aga I am unsure of the correct terminology to use when describing a problem. Yet, the staff understood and went through all the facts in a simple, and easily understood manner. They gave options and other details should I wish to go further. In the end they had answered questions that I had not even formulated at that time. A complete service. I am impressed and can happily recommend Aga to anyone with such service as this.
22 april 2026
Antwoord van AGA
Hi Glenn,
We're happy to hear that our team helped you navigate your new Aga. It's great to know they explained everything clearly and anticipated your needs. Thank you for recommending us!
Warm wishes
AGA Rangemaster
Fantastic installation team Skip,Paul…
Fantastic installation team Skip,Paul and Clive arrived on time and had the new AGA fitted and running in 60mins, first class service, great demonstration, well done 👏, 5 star service, thank you.
24 april 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Peter,
We're happy to hear that the installation was completed swiftly and efficiently! It's great to know the team provided a first-class service and demonstration. Thank you for your 5-star feedback.
Warm wishes
AGA Rangemaster
Very helpful with technical…
Very helpful with technical installation assistance of an old unit.
very impressed how Aga have such good customer service.
This time Loren was very honest and quick to help me solve my issue
20 april 2026
Antwoord van AGA
Good morning,
We're happy to hear that you found our technical assistance helpful with your older unit's installation! We appreciate your positive feedback regarding our customer service; it's great to know we could quickly resolve your issue. Thank you!
Warm wishes
AGA Rangemaster
Lak and Mark did a fantastic job in…
Lak and Mark did a fantastic job in fitting my rangemaster. They were courteous and knowledgeable making everyone feel relaxed after what has been a stressful period. They arrived prompt and made everything a really exciting and pleasant experience. He even joked at the start saying they had a red rangemaster on the van. (I ordered black). After a bad experience with fed ex this last week I was nearly in tears thinking nothing else can go wrong!!
22 april 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Lynn,
We're happy the installation went so well! It's great to hear the team's expertise and humor made the experience pleasant, especially after the delivery issues. Thank you for sharing your positive feedback.
Warm wishes
AGA Rangemaster
Very helpful email response
Very helpful email response. Sadly not able to get hold of the required part but had constructive suggestions.
21 april 2026
Antwoord van AGA
Hi Fiona,
We appreciate your feedback and are glad our email response was helpful. We regret not having the part you needed but are happy we could offer suggestions.
Warm wishes
AGA Rangemaster
Antwoord van AGA
Hi Ms Keningale,
We’re pleased to hear that you have received the information regarding the part numbers for your Little Wenlock Classic Solid Fuel Stove, and that our team was able to assist you.
Warm wishes
AGA Rangemaster
Antwoord van AGA
Hi Mick,
We're happy to hear that we provided quick help and answers! Thank you for your positive feedback, we really appreciate it.
Best wishes,
The AGA Rangemaster Team
Professional service
We were really pleased with our recent installation of our Rangemaster. Lak and Mark were really professional and the communication was brilliant. Great job!
15 april 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Mark,
We're delighted the Rangemaster installation met your expectations. It's great to hear the team's professionalism and communication stood out. Thank you for your feedback!😊
Best wishes,
The AGA Rangemaster Team
My experience was the staff member knew…
My experience was the staff member knew how to solve the problem without having to give a huge explanation. She issued instructions on how to solve my problem and within a short period of time the problem was resolved.
16 april 2026
Antwoord van AGA
Dear Margaret,
We're happy to hear that our staff swiftly resolved your issue with clear instructions. Thank you for your positive feedback, we appreciate your time!🙂
Warm regards,
The AGA Rangemaster Team
The new Aga is so much advanced over…
The new Aga is so much advanced over our old one. The quality is as before unbeatable with new advances in saving power thus saving money.
The removal and replacement crew were the very best for handling very heavy products and completed the exchange in two hours exactly. A very good 10/10 British company.
16 april 2026
Antwoord van AGA
Dear Thomas,
We're happy to hear that you find the new product an advancement over your old one and that you appreciate the quality and energy-saving features. We're also glad the installation went smoothly and efficiently. Thank you for your positive feedback! 😊
Warm regards,
The AGA Rangemaster Team
Despite a call to replace my simmering…
Despite a call to replace my simmering oven and roasting oven with new tunnels on a 2 year old ER7 I was left with 2 scratched tunnels only to be told they fitted perfectly correctly. £16000 pounds to. To be told that is disgusting . I await a resolve
16 april 2026
Antwoord van AGA
Good morning Mr Russell,
We are very sorry to hear about the issues you have experienced, and thank you for bringing this to our attention.
Our team is currently reviewing the matter and liaising internally to ensure this is resolved as promptly as possible. We will be in touch shortly to discuss the next steps and agree suitable dates for attendance.
Thank you for your patience in the meantime.
Kind regards,
Alex & The AGA Rangemaster Team
Antwoord van AGA
Dear Martin,
We appreciate your positive feedback on our delivery service. We're glad you had a great experience with us!
Warm regards,
The AGA Rangemaster Team
A very nice contact
A very nice, friendly and knowledgeable person to deal with. Very quick and excellent problem-solving.
14 april 2026
Antwoord van AGA
Dear Thomas,
We are happy to hear that you had a positive experience! We appreciate your kind words and are glad we could provide excellent problem-solving. Looking at your ongoing case, one of our international representatives should be in touch with you shortly to arrange shipment of the colour samples to you. We appreciate your time! 😊
Warm wishes,
The AGA Rangemaster Team
Lack & Mark
Lack & Mark were, without exception, highly skilled, polite, meticulous and tidy. A pleasure to have in our home.
13 april 2026
Review zonder uitnodiging
Antwoord van AGA
Dear Jacqueline,
We're happy to hear that the team's skills and attention to detail made your experience so positive. Thank you for your kind words and appreciation!
Best wishes,
The AGA Rangemaster Team
Great communication before delivery and…
Great communication before delivery and a smooth efficient installation. Thank you
7 april 2026
Review zonder uitnodiging
Antwoord van AGA
Dear Clare,
We're happy to hear that you had great communication and a smooth installation. Thank you for your positive feedback, we truly appreciate it!
Warm regards,
The AGA Rangemaster Team
The possible safety issue I reported…
The possible safety issue I reported appears to have been treated casually.
10 april 2026
Antwoord van AGA
Good morning Christopher,
We are sorry to hear that you felt you did not receive the appropriate response to your query, and we thank you for bringing this to our attention.
We are currently reviewing your existing case and will contact you directly should we be able to provide any further guidance.
In the meantime, we understand that works are being carried out above your AGA. For safety reasons, we would strongly advise that no materials, including towels or coverings of any kind, are placed over the appliance, as this may create a risk of accidental operation or overheating. The AGA should also be switched off at the wall while works are ongoing.
If you do have any further concerns, we would recommend contacting your local authorised service provider, as advised in previous correspondence, so they can investigate further with an on-site assessment. Should any fault be identified, we would be grateful if you could forward the engineer’s report to us so we can review this further.
We hope this is helpful, and please do not hesitate to contact us if there is anything further we can assist with.
Kind regards,
The AGA Rangemaster Team
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