Aosom USA Reviews 

2.309
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The simplicity.No password no account no app no frustration. Your company has become my number one go to because of the ease of finding what you want and placing the order for good merchandise offere... Toon meer

Beoordeeld met 5 van de 5 sterren

I had ordered a riding excavator for our grandson and we didn’t realize that he already had one similar to this one. I contacted Aosom via email and explained my situation. They responded the same d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything went well. Delivery was fast and efficient and everything need for putting it together was there. The only thing I did not like was the instructions in putting the item together. Not clea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Pkg arrived preopened taped up n nuts and bolts just laying out loose rattling around.Spoke with representative who said they could send parts to fix or issue a return label and I would have to bring... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(2.309)

912 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I'm really like my raised bed until so…

I'm really like my raised bed until so nicer quality is amazing I love the color the size of it is perfect and I cannot wait to plant my tomatoes in them and my package came earlier than expected which was absolutely wonderful

17 september 2026
Beoordeeld met 5 van de 5 sterren

At Last!

The simplicity.No password no account no app no frustration. Your company has become my number one go to because of the ease of finding what you want and placing the order for good merchandise offered at good prices. God bless Aosom and keep up the good work Maggie

16 september 2026
Beoordeeld met 5 van de 5 sterren

We got exactly what we paid for

We got exactly what we paid for. Rather small but workable

15 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're glad to hear our product met your expectations and was workable for your needs. We appreciate your feedback.

Beoordeeld met 4 van de 5 sterren

Good chair, bad footrest

Assembly was relatively easy. Chair is great but the footrest does leave much to be desired. It really doesn't go out that much nor hold much weight. Otherwise, like it.

15 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're glad to hear the assembly was easy and you like the chair! We appreciate your feedback regarding the footrest's extension and weight capacity. We will reach out to you to further discuss this matter. Take care!

Beoordeeld met 5 van de 5 sterren

Everything went well

Everything went well. Delivery was fast and efficient and everything need for putting it together was there. The only thing I did not like was the instructions in putting the item together. Not clear and it took a while to figure out some of the items to put together. Need more clear instructions in putting it together.

15 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We are happy to hear that the delivery was fast and efficient. We appreciate your feedback regarding the assembly instructions. We understand that unclear instructions can be frustrating, and we are always looking for ways to improve our documentation to make the assembly process smoother for our customers.

Beoordeeld met 5 van de 5 sterren

EASY assembly Thank you

EASY assembly Thank you
Price was right
Arrived on time

15 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so glad the assembly was easy and the price was right! We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Perfect gift for a 2 year old boy who loves construction equipment.

Purchased this for my grandson who is 21 months. He won’t go anywhere without his excavator! He loves it.

The item was shipped right away and arrived in days.

7 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We are so happy to hear your grandson loves his new excavator and that it arrived so quickly! We appreciate you sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

PutSunny raised garden bed

PutSunny raised garden bed. Easy assembly. Well packaged delivery . Good product

7 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so glad to hear that you found the assembly of our raised garden bed easy and that it arrived well-packaged. Thank you for your positive feedback on our product!

Beoordeeld met 5 van de 5 sterren

The product is of good value

The product is of good value, and arrived in great condition and timely.

6 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so happy to hear that your product arrived in great condition, was timely, and that you found it to be of good value! Thank you for your wonderful feedback.

Beoordeeld met 5 van de 5 sterren

Great Experience

I had ordered a riding excavator for our grandson and we didn’t realize that he already had one similar to this one. I contacted Aosom via email and explained my situation. They responded the same day and sent me a mailing label to send it back with no hassle! I will definitely shop Aosom again! Thank you!

5 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so happy to hear that our team was able to assist you quickly and efficiently with your return. We always aim to make our processes as hassle-free as possible for our valued customers. We truly appreciate your kind words and look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Well pleased.

12 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We are so pleased to hear you had a great experience with our service. Thank you for your kind words!

Beoordeeld met 4 van de 5 sterren

Nice cabinet and was relatively easy to…

Nice cabinet and was relatively easy to assemble. There was one error on the drawing that was an issue, but overall was a good buy.

10 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so glad you found the cabinet easy to assemble and a good buy! We appreciate you bringing the drawing error to our attention. We are always working to improve our instructions.

Beoordeeld met 5 van de 5 sterren

Wonderful customer service

Wonderful customer service. My package was going to be delivered to my home address where I would not be for a couple months. I sent an email stating I wanted to package delivered to an alternate address.
The customer service agent stopped delivery of the package which was already in the hands of FedEx.
She had the original package returned to AOSOM and sent a new package to my requested address.

9 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so happy to hear that our team was able to assist you with your delivery request! We understand how important it is to receive your package at the correct location, and we're glad we could facilitate that change for you. Thank you for sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

As usual I got what I ordered

As usual I got what I ordered. The price is right.

9 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're glad to hear we consistently meet your expectations with our products and pricing! We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, fast shipping!
Highly recommend Aosom USA!

9 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so happy to hear that you love our product and appreciate our fast shipping! Thank you for your high recommendation.

Beoordeeld met 5 van de 5 sterren

great company 100%!

the prices were great, the shipping was quick and easy… great company!

9 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so pleased to hear that you found our prices great and that your shipping experience was quick and easy. Thank you for your wonderful feedback!

Beoordeeld met 3 van de 5 sterren

Pros and Cons of these cabinets

I’m pleased with how the surface looks. It’s really pretty. I was not expecting it to be so nice looking. Also, I received the shipment and half of the time that I thought it was gonna take to get to my house. However, one of the plastic pieces that joins the backing was broken beyond repair so I had to notify the company right away to get a replacement part ordered. I am unhappy that I have to wait 5 to 10 business days to receive the replacement part. This puts me severely behind and my house is an extreme mess because of all the stuff that I need to organize into these two cabinets. Also, it took me forever to put the first cabinet together and now the doors don’t fit in the upper part of the cabinet. There is about a 4 inch gap underneath the set of doors. I decided to go ahead and start to assemble the second cabinet and realized that the assembly guide that came with the shipment; has an incorrect step marked on them. On the second page of the assembly guide, it shows to attach piece number 12 to piece number 2 and then also piece number 3 to piece number 13. I realized that this is why my doors have a 4 inch gap underneath them on the current cabinet that’s assembled. Piece number 2 should be attached piece number 13 and piece number 3 to piece number 12. I was really excited to get these put together and get my craft room/office space organized Long before now. Now I’m just sitting waiting with clutter in my house and it’s been very disappointing to be so excited but frustrated at the same time.

8 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We appreciate you sharing your experience and feedback with us. We are pleased to hear that you find the surface of the product pretty and that the shipment arrived sooner than expected.

We are truly sorry to learn about the broken plastic piece and the subsequent delay in receiving a replacement part. We understand how frustrating it is to have your organizational plans disrupted, especially when you were looking forward to setting up your craft room/office space.

We also want to address the assembly challenges you encountered, particularly with the doors not fitting correctly and the incorrect step in the assembly guide. We recognize that this has caused significant inconvenience and added to the clutter in your home. We are actively reviewing the assembly guide to correct the identified error and prevent similar issues for future customers. Your detailed feedback on the piece numbers is incredibly helpful in this process. We are committed to improving our product and instructions to ensure a smoother experience for everyone. We value your patience as we work to resolve these matters.

Beoordeeld met 5 van de 5 sterren

The perfect coop!

I received my chicken coop so quickly. I really did not expect that. It was fairly easy to assemble. The roof could use a little better assembly instructions but you can figure it out. I love the finished product!

1 september 2026
Logo Aosom USA

Antwoord van Aosom USA

We're so happy to hear that your chicken coop arrived quickly and that you love the finished product! We appreciate your feedback regarding the roof assembly instructions; we'll definitely take that into consideration for future improvements.

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