Absolutely awful experience. The restaurant staff ate my daughter’s 21st birthday cake that had been specially delivered for her celebration. Not only did they take no accountability for this shocking... Toon meer
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Lees wat reviewers zeggen
Went for a birthday dinner with family and friends on Saturday - absolutely had a brilliant time! Food and drinks were on point and staff attentive. Had a live singer who was amazing - loved the old c... Toon meer
We decided to try this place for brunch based on a recommendation, and it did not disappoint! The food was absolutely amazing — everything was fresh and full of flavor. The staff were friendly and hel... Toon meer
Bedrijf heeft geantwoord
Fantastic atmosphere, popped in to take a look and saw how much time and effort had been put into this place Ordered food and drinks with ease, staff very friendly and more than happy to hel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Experience authentic Turkish cuisine at Array in Romford. From traditional Turkish breakfasts and brunch to grilled kebabs, fresh mezes, and flavorful dinners — every dish is made with the finest ingredients. Located at 91 Shepherds Hill, Romford RM3 0NP, we’re your local spot for the best Turkish food in Romford. Whether dining in or celebrating with friends, enjoy bold flavor's and warm hospitality at Romford's top Turkish restaurant.
Contactgegevens
91 Shepherds Hill, Romford , RM3 0NP, London, Verenigd Koninkrijk
- 01708 205332
- reservation@arrayessex.com
- www.arrayessex.com
4,0
Goed
30 reviews
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Absolutely awful experience
Absolutely awful experience. The restaurant staff ate my daughter’s 21st birthday cake that had been specially delivered for her celebration. Not only did they take no accountability for this shocking mistake, but they also refused to reimburse us even for the cost of the cake. The lack of professionalism, care and customer service was extremely disappointing and completely spoiled what should have been a special occasion. Poorly managed and a total rip-off — I would strongly advise others to avoid eating here.
24 mei 2026
Review zonder uitnodiging
Absolutely awful experience
Absolutely awful experience. The restaurant staff ate my daughter’s 21st birthday cake that had been specially delivered for her celebration. Not only did they take no accountability for this shocking mistake, but they also refused to reimburse us even for the cost of the cake. The lack of professionalism, care and customer service was extremely disappointing and completely spoiled what should have been a special occasion. Poorly managed and a total rip-off — I would strongly advise others to avoid eating here.
24 mei 2026
Review zonder uitnodiging
Great food and drinks
Great food and drinks, the staff was also lovely. Would recommend anytime
2 mei 2026
Review zonder uitnodiging
Perfect dinner with friends!
Went for a birthday dinner with family and friends on Saturday - absolutely had a brilliant time! Food and drinks were on point and staff attentive. Had a live singer who was amazing - loved the old classics and Turkish songs - we all had a dance! Wonderful evening we will be back.
16 mei 2026
Review zonder uitnodiging
Fantastic place with delicious food and…
Fantastic place with delicious food and amazing drinks. Their cocktails are a must try
28 oktober 2025
Review zonder uitnodiging
Amazing food with amazing customer…
Amazing food with amazing customer service. I would definitely recommend!
18 oktober 2025
Review zonder uitnodiging
Amazing food
Amazing food. And staffs are very friendly. Nice ambiance.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Kamrul,
Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the food, our friendly team, and the ambiance. Your kind words mean a lot to us, and we look forward to welcoming you back soon.
Warm regards,
The Array Team
Excellent service with great taste.
Excellent service with great taste.
11 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Mustafa
Thank you for your kind words! We're delighted to hear you enjoyed both the service and the food. We look forward to welcoming you back soon for another excellent experience.
Warm regards,
The Array Team
Antwoord van Array Essex Restaurant
Thank you so much! We’re so glad you had a wonderful night with us. Hope to see you again soon for another great experience.
Warm regards,
The Array Team
Dinner was totally perfect
Dinner was totally perfect. Thanks for everything
12 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Furkan,
Thank you so much for your kind words! We’re thrilled to hear that you had a perfect dinner experience and truly appreciate your feedback. We look forward to welcoming you back again soon.
Warm regards,
The Array Team
One of the best Turkish cuisine experience in Essex .
Absolutely incredible experience at Areay Restaurant!
From the moment you walk in, you can feel the warm, welcoming atmosphere. The staff are genuinely friendly and attentive without being intrusive. The food is simply exceptional — beautifully presented, full of flavour, and clearly made with high-quality ingredients. Every dish feels thoughtfully crafted, and the portions are generous too. The interior design creates the perfect balance between comfort and elegance, making it ideal for both casual dinners and special occasions.
Definitely one of the best dining experiences in the area — I’ll be coming back again and again.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Guest,
Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed your experience at Array — from the warm atmosphere and attentive service to the quality and presentation of our dishes. It means a lot to know that our efforts to create a memorable dining experience are appreciated.
We look forward to welcoming you back again soon for another visit.
Warm regards,
The Array Team
Perfect
We decided to try this place for brunch based on a recommendation, and it did not disappoint! The food was absolutely amazing — everything was fresh and full of flavor. The staff were friendly and helpful, making the experience even better. My partner especially loved the Turkish dishes. Overall, a wonderful brunch spot that we’d definitely visit again!
10 september 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Furkan,
Thank you for taking the time to share your lovely review. We’re so pleased to hear that you enjoyed your brunch experience with us and that our Turkish dishes left such a great impression. It’s wonderful to know that both the food and service met your expectations.
We truly appreciate your kind words and look forward to welcoming you and your partner back again soon.
Warm regards,
The Array Team
Great place
1 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
We’re delighted to see your 5-star rating — thank you for taking the time to share your support. It means a lot to our team.
Birthday meal with the girls
Birthday meal with the girls, everything is absolutely perfect 👌 10/10.
4 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Guest,
Thank you for celebrating your special day with us! We’re thrilled to hear that you and your friends had such a perfect experience. Your kind words mean a lot to our team, and we hope to welcome you all back again soon for another 10/10 visit!
Warm regards,
The Array Team
Ideal venue for quality evening with…
Ideal venue for quality evening with friendly service and delicious food.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Guest,
Thank you so much for your kind words. We’re delighted to hear that you enjoyed both the food and service during your visit. It’s wonderful to know that you found Array to be the ideal spot for a quality evening.
We look forward to welcoming you back again soon.
Warm regards,
The Array Team
Amazing service and quality foods
Amazing service and quality foods. Especially grills is amazing.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Guest,
Thank you for your kind review! We’re so pleased to hear that you enjoyed our service and food — especially the grills. Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
Warm regards,
The Array Team
Çok güzel bir restorant yemekler…
Çok güzel bir restorant yemekler harikaydı ve çalışan herkes çok güzel ilgiliydi teşekkürler
5 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Guest,
Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed both the food and the service from our team. Your kind words mean a lot to us, and we’d be very happy to welcome you again soon.
Warm regards,
The Array Team
Food was delicious
Food was delicious, service was good. They had non-alcoholic moctails, deserves a try.
12 oktober 2025
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Guest,
Thank you for sharing your kind feedback. We’re delighted to hear that you enjoyed the food and service, and that our non-alcoholic mocktails made a good impression! We truly appreciate your recommendation and hope to see you again soon.
Warm regards,
The Array Team
Terrible service
Terrible service! Went in for brunch today and we waited 45 mins for 2 drinks and 1 hour for a Turkish coffee. The service was slow, we ordered pancakes and waffles presentation was lovely but the food was all cold, which leads me to believe that they were made and sat there until someone actually bothered to collect them and give them to us. The bill came and we complained about the bad service and I asked if it was a joke that service charge was applied. They brought us complimentary drinks which we didn’t ask for and I said all I want is the drinks that took 45 mins plus to be taken off. Still we were left sitting there feeling awkward, the manager came over and didn’t give us the money off for the drinks and took the money off for service charge. I’m shocked that they could leave their guests waiting 45 to 55 mins for basic juices and coffees. Good service goes a long way and it’s safe to say we won’t be going back there again.
9 december 2024
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Amy,
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the delays you experienced and for the cold food — this is far below the standard we strive to deliver, and we completely understand your frustration.
We would love the opportunity to make it right for you. If you’re willing to give us another chance, we would be happy to personally ensure a much smoother, timely, and enjoyable experience — and of course, we’d be delighted to offer a gesture of goodwill for the inconvenience you faced.
Your feedback is invaluable, and we hope to welcome you back soon to demonstrate the high-quality service and dining experience that Array is truly known for.
Warm regards,
The Array Management Team
Horrible 1st Experience
First time visiting today and when we were about to pay for the bill, we were refused the opportunity to and told to seat down only to be told 10 minutes later that they are investigating if it’s our kids who broke the out glass. Held against our will only to be told 20-25 minutes later that there is no evidence to prove it’s our children who broke the glass. A really horrible experience please stay away as the stuff came across really aggressive and causing unnecessary alarm. Shameful experience and made the children really scared
9 juni 2024
Review zonder uitnodiging
Antwoord van Array Essex Restaurant
Dear Alexlo,
We are truly sorry to hear about your experience during your first visit. The situation you described is extremely concerning, and we sincerely apologize for the distress caused to you and your children. Please be assured that this is not reflective of the standards or values we uphold at Array.
Your feedback has been escalated to our management team for a full review, and we are taking steps to ensure that such an incident does not happen again. We deeply regret the alarm and discomfort caused and would welcome the opportunity to speak with you directly to address this matter personally.
Safety and a welcoming atmosphere for all our guests, especially children, is our top priority, and we hope to have the chance to restore your trust in the future.
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