Ashberry Homes Reviews 

736
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We recently bought a Daphne house on the Whitford Heights site with Ashberry and couldn’t be happier with the service throughout the process. Rick made the process smooth from start to finish and has... Toon meer

Beoordeeld met 5 van de 5 sterren

Caroline & Ady at Woodview Chase are simply amazing. They have gone out of their way to help my mum reserve her new home. Nothing is too much trouble. All our questions answered, which helped build co... Toon meer

Beoordeeld met 5 van de 5 sterren

Dealt with the sales team at Woodland Edge in NE12. Very pleasant experience with the team there, they've been fantastic! Also was visited at our home for the Part Exhange incentive by the most kind a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Where do we even begin? From the moment we arrived, the whole experience has been incredible. We’re now making the final decisions for our new home and eagerly waiting for it all to come together.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huizenbouwer
  2. Aannemersbedrijf
  3. Woningbouwproject

Over Ashberry Homes

Geschreven door het bedrijf

Welcome to the official Trustpilot page for Ashberry, part of the Bellway family and one of the UK’s leading homebuilders.

Carefully chosen locations, homes that ooze individuality, energy efficiency as standard. From 5-bedroom homes through to 1-bed apartments, new homes are what we do, and we’re proud to do it across England, Scotland, and Wales.

Our range of homes and locations are only enhanced by the schemes we have on offer, meaning that homebuyers of all kinds can enjoy a beautiful new home, no matter their status. It couldn’t be easier to find your perfect home. Especially when it’s an Ashberry home..

Ashberry Homes, proudly part of the Bellway family.
Find my home Why buy new? Customer stories Your journey with ashberry


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

736 reviews

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4,5

Alle reviews

(736)

119 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

New home

We found there was no pressure from Luke very helpful and went through everything in detail ,Luke sold me on the first visit so very happy so far. Quality of the workmanship is very high as I am in the building trade myself.

21 oktober 2025
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Antwoord van Ashberry Homes

Hello Derrick, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Luke! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

When we decided to reserve a plot Luke…

When we decided to reserve a plot Luke went through all the things you needed to know step by step. He made us feel at ease and not overwhelmed with the whole situation. We had a laugh along the way but understood all the ins and outs of the house we were buying.

18 oktober 2025
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Antwoord van Ashberry Homes

Hello Christine and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Beoordeeld met 5 van de 5 sterren

Brilliant On-Site Team and Amazing Care…

Brilliant On-Site Team and Amazing Care at Eastview Manor.
Moved in last month at Eastview Manor and can't speak highly enough of all the on-site team. Dean has been brilliant at making sure any snagging is dealt with and has been so helpful with checking in on us and helped us out on several occasions with different things.
Alison was also amazing with checking in on us and helping with anything we needed and was brilliant in helping us with options and any issues on the lead up to getting our keys.
Willy and George were also brilliant on the lead up us getting our keys with the home demo and questions we had about things.
It's been an amazing experience and you can tell the team take a lot of pride in their work as well as really caring about their customers, I wouldn't have any worries with this team as they are all brilliant.
We've been so happy with our new home and the quality is really good. Any snagging is being dealt with swiftly and without issue so far which is brilliant!

Massively happy to have bought an Ashberry home!

20 oktober 2025
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Antwoord van Ashberry Homes

Hello Mr Greig and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam

Beoordeeld met 1 van de 5 sterren

Not a good experience.....

Left VM with their office at Bourne but got no reply. Visited the following day (17-10-2025). Male staff member was unenthusiastic for some reason. We had an interest in two plots shown as available. He said they wont be available until July and they were winding down. His whole attitude was pretty poor as if they were not bothered about selling anyway. We left confused by this.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Anthony and thank you for your review. We're sorry to read of your concerns. This isn't the type of feedback we hope to receive, and we'd like to look into this matter further. We've requested some further details and we'd appreciate if you could please provide these details as soon as possible. Many thanks, Team Ashberry

Beoordeeld met 5 van de 5 sterren

Great sales team

Great sales team. Sally and Jo have been extremely helpful, friendly and professional. We have been looking for our new home for months and they have made the decision an easy one.
Thank you!

8 oktober 2025
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Antwoord van Ashberry Homes

Hello Danielle, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

The sales person sally is very helpful…

The sales person sally is very helpful and full of information

8 oktober 2025
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Antwoord van Ashberry Homes

Hello Mark, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Zoe

Beoordeeld met 4 van de 5 sterren

Lisa was really helpful and friendly

Lisa was really helpful and friendly

6 oktober 2025
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Antwoord van Ashberry Homes

Hello Alice and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam

Beoordeeld met 5 van de 5 sterren

New home purchase at Ashberry Homes

Very professional staff. Friendly and welcoming. The experience so far has been pleasant and uncomplicated.

5 oktober 2025
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Antwoord van Ashberry Homes

Hello Jim, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam

Beoordeeld met 5 van de 5 sterren

Easy

Very easy and friendly process.

1 oktober 2025
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Antwoord van Ashberry Homes

Hello Jerry, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Zoe

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

23 september 2025
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Antwoord van Ashberry Homes

Hello Bernard and thank you so much for your kind comments! We wish you all the best in your new Ashberry home. Many thanks, Sam

Beoordeeld met 5 van de 5 sterren

Luke - The Wickets, Desborough.

We have recently reserved a property at The Wickets development in desborough, and it was such an enjoyable, informative and professional experience thanks to Luke.

From the very beginning of the process, Luke has been outstanding. Whatever questions we had, Luke had every answer and made sure my partner and I made the correct decisions, giving the most amazing advice.

Buying a first home is a fairly daunting decision, but Luke made everything crystal clear. We were super impressed with his knowledge, covering all aspects of the development process.

Luke is a true asset to Ashberry, he has made buying a first home everything we wanted it to be. Thank you Luke and Ashberry!

6 september 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello and thank you so much for taking the time to share your experience! We’re thrilled to hear of the fantastic service you received from your Sales Advisor, Luke. This really is the type of feedback we strive to ensure we receive. We wish you all the best in your new Ashberry home and would love to hear back from you once you’re all settled in. Thanks again, Sam

Beoordeeld met 5 van de 5 sterren

Our experience with ashberry homes has…

Our experience with ashberry homes has been very positive always happy to help

10 september 2025
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Antwoord van Ashberry Homes

Hello Jess, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam

Beoordeeld met 5 van de 5 sterren

Swinfen Vale

Eve at Swinfen Vale is very supportive. She explains everything clearly. She is always willing to assist, absolutely incredible person.

5 september 2025
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Antwoord van Ashberry Homes

Hello Joanna and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

Excellent

I have never had any involvement with Ashberry previously, however ive been extremely happy with their service from the start. In particular, Amy, who has been there for me throughout the process of buying my new home.
She is incredibly friendly, honest and her attention to detail and throughness is amazing. Ive received regular updates throughout and she is always happy to assist with any questions, or find out technical ones if needed.

The whole process has been very easy and stress free, which is a big thing when looking to get somewhere new.

The quality and choice of products and upgrades are brilliant, and altogether its just been an easy and really good experience from the start!

1 september 2025
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Antwoord van Ashberry Homes

Hello Mr Watson, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Amy! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Zoe

Beoordeeld met 1 van de 5 sterren

If you value good service, empathy, and professionalism — look elsewhere

I reserved a house with Ashbury Homes and, like many buyers, faced delays in the chain. Throughout this process I stayed in contact and even managed to find another solution within 10 days.

Despite this, today I was threatened by the sales team — being told that if I don’t complete by the end of September, Ashbury will remove the incentives. Do they really think I’m deliberately holding things up? Do they believe that threats will somehow make the legal process move faster?

To make matters worse, the sales manager, Kenny, was arrogant and rude. We were in the middle of discussing timelines when, out of nowhere, they dropped this ultimatum.

The whole experience has been awful. Buying a home is already stressful, but Ashbury’s approach has been cold, uncompassionate, and unnecessarily aggressive. Instead of offering support, they’ve added pressure and made the process even harder.

If you value good service, empathy, and professionalism — look elsewhere

5 september 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello and thank you for taking the time to leave this review. We are sorry to read your concerns and we would like to look into this matter further. We've requested some further details, and we'd appreciate it if you could please provide these details as soon as possible. We will require your development name and plot details please.

However, should you have ongoing concerns we would encourage you to report them to us in line with the Bellway Complaints Procedure which can be found on our website here: www.bellway.co.uk/customer-support/complaints-procedure

Many thanks, Sam

Beoordeeld met 5 van de 5 sterren

Sarah has been extremely helpful

Sarah has been extremely helpful, and is still being helpful in getting us to the end line product.

1 september 2025
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Antwoord van Ashberry Homes

Hello Daniel and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

Amazing experience from start to finish!

My experience of buying from Ashberry at Cherry Meadow was absolutely first class from start to finish, everyone I dealt with was extremely helpful and went above and beyond to deliver wonderful service, an amazing buying experience and outstanding customer service - a truly gold standard.  It would be very hard indeed to have had better, I'm totally unable to suggest room for improvement! 

Karen (on site sales) along with Gaby (assistant site manager) were exceptional in their professionalism and levels of customer service - I really can't thank either of them enough!

1 september 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Cherry Meadow. This really is the type of feedback that we strive to ensure we receive!

We wish you all the best in your new Ashberry home! Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

I’ve just completed a purchase of a new…

I’ve just completed a purchase of a new home through the Bourne Springs Ashberry Homes development in Bourne. The sales team were excellent. I dealt with Rob and he was wonderful with me. Always on hand to answer any questions and guide me through the process of buying my first home. I was able to visit the property whenever i wanted during the process and now that i’ve moved in i couldn’t be happier. The house was immaculate when i moved in and all prior snagging works we noticed were done in advance. Rob and the team also left me some nice gifts on my move in date.

29 augustus 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Jason, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Rob! We wish you all the best in your new Ashberry home. Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

I recently purchased a house from…

I recently purchased a house from Ashberry. I have been impressed with Ashberry staff. They have shown professionalism and always punctual with their response. I have been impressed with Rob and Claire In particular who guided me through the process.Thank you.

29 maart 2025
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Antwoord van Ashberry Homes

Hello Grace and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe

Beoordeeld met 4 van de 5 sterren

Excellent service from Demi who works…

Excellent service from Demi who works at the Stargate Meadows site for chasing up our referral offer. One less star just due to how long it took from the previous saleswoman.

24 augustus 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Maryanne , thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Zoe

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