Bonds boys 4 pack Briefs underwear age 6-8 My Grand son loves these pants think this is the only place Bambinista that you can get them at a reasonable price. All came nicely pa... Toon meer
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Lees wat reviewers zeggen
I returned my parcel as it was the wrong colour, paid out my own money to return (as they don’t “supply return labels”). Still to this day (weeks later), no one is ever at the property to accept the r... Toon meer
Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Toon meer
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.
Contactgegevens
Verenigd Koninkrijk
- +447784932512
- Hello@bambinista.com
- www.bambinista.com
4,0
Goed
211 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Loved the item i ordered from here
Loved the item i ordered from here. there was an issue with delivery (courier issue not Bambinistas), but they did everything they could to get this sorted asap, which I was very grateful for!
6 april 2020
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Roberta
THANK YOU for your review. Such a pity about the courier issue (these things sometimes happen unfortunately), but I'm so happy we were able to get you a replacement in time for your little one's birthday! I hope they had a fabulous day and thank you for supporting my small business! I really appreciate it.
Susan
Bambinista Founder & CEO
Awesome outfits and delivery was fast
Awesome outfits and delivery was fast , 2-3 days
Love it 😍 !!!
1 april 2020
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Iuliana,
Thank you SO MUCH for taking the time to review your order with Bambinista. I'm so happy that you were happy!
I actually personally dropped off the order at your house as I was concerned about delays in the postal service because of Coronavirus, and I happened to be passing by on my way home from collecting the stock at the store.
Thank you for supporting my small business during these super tough times, and hope you and your family are all well.
Kind regards
Susan
Bambinista Founder & CEO
Fantastic service
Fantastic service, quick delivery even with everything going on right & little man loves it!
1 april 2020
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Hollie
Thanks for your review, it really means so much to me. Crazy times now with all the Coronavirus chaos, but I still try get orders out as quickly as possible, personally filling every order and dropping them at the post office (while safely social distancing, of course).
Stay well and hope your family are all healthy!
Kind regards
Susan
Bambinista Founder & CEO
Antwoord van BAMBINISTA
Hi Eissa,
Thank you so much for the review, so kind of you! I'm so happy you enjoyed your Bambinista experience!
Kind regards
Susan
Bambinista founder & CEO
One of the best websites online
One of the best websites online. I really appreciate how responsive they are to all inquiries and willingness to offer advice and help. I have ordered twice and I am happy with my purchase. The international delivery is quick and reasonably priced.
9 februari 2020
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Eman,
Thank you so much! I always love getting your chat messages from Bahrain. So nice to know that we have Bambinista fans all over the world, and thank you for all the great feedback and advise you have given me.
I'm always available to our #bambinistatribe on susan.daker@bambinista.com if you ever need anything!
Thanks so much for your lovely review, makes me so happy!
Susan
Bambinista Founder & CEO
So quick and easy from shopping
So quick and easy from shopping, payment to delivery. Faultless!
2 februari 2020
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Jass,
WOW, sorry I missed this but the biggest THANK YOU for your wonderful review and taking the time to post one! So so so happy you enjoyed shopping on Bambinista and hope to have you back again!
Susan
Bambinista Founder & CEO
Happy Customer
Excellent service & quick delivery! Will definitely purchase from Bambinista again.
24 januari 2020
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Kelly
Thanks for your review and so glad you were happy with your order!
Susan
BAMBINISTA Founder & CEO
Items ordered were never dispatched
Items ordered were never dispatched, poor communication and only after I have contacted the store refund was provided.
27 december 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Dominka,
To clarify the above,
1. "Item never dispatched" - the order was dispatched the day following your order as you ordered after 9pm.
2. "Poor communication" - you contacted me via our live chat app to ask about your order. I responded immediately to confirm that the order had been dispatched, and mentioned that, as it was an international delivery, sometimes the delay is in the receiving country, which could also have been because it was the week before Christmas and postal services are extremely busy.
3. "Refund only after contacting the store" - indeed we did only refund after you contacted us (how else would we have known about the delay?). Please note we gave you a FULL REFUND the day you contacted us, 9 days after your order, which has likely since arrived. According to the Consumer Rights act of 2015, a retailer is only required to refund 30 days after your order.
I understand that you were upset about the delay and we did absolutely everything in our power to keep you happy. Postal delays are outside of my control, but I still gave you a full refund immediately.
Please in future keep in mind that negative (and incorrect) reviews have a direct impact on small businesses like mine and I am trying to support my family.
Kind regards
Susan
Bambinista Founder & CEO
Excellent customer service
Excellent customer service, great product and speedy delivery. Would definitely shop here again!
22 december 2019
Review zonder uitnodiging
Beautiful clothing
Beautiful clothing, quick delivery and I’m really happy with the customer service. I will definitely be ordering from here again and I will be recommending to other people too!
20 november 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Amy,
Thanks so much for your lovely review, as a small business, I really appreciate you taking the time and so glad you were happy with your order! Welcome to the #BambinistaTribe.
And THANK YOU for recommending us to your friends!
Love always,
Susan
BAMBINISTA founder & CEO
Antwoord van BAMBINISTA
Hi Caroline,
Thank you SO much for your review. I'm over the moon that you were happy with the customer service and like the products too! Welcome to the #bambinistatribe and we hope to have you back with us again.
Susan
Founder & CEO
Antwoord van BAMBINISTA
Hi Helen,
Thank you so much for taking the time to post a review! Really glad you were happy with your order and hope to have you back on BAMBINISTA soon. Welcome to the Bambinista tribe! XOXO
Susan
Founder & CEO
Excellent all around!
I bought a couple of the cotton blankets for gifts. My questions were answered quickly and the owner gave great recommendations. The products arrived in a couple of days (I'm in the UK) and were beautifully packaged. Will definitely shop with them again.
8 april 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Hanani
Thank you so much for your lovely review! Hope the tots that receive the blankets love them. Welcome to the #bambinistatribe
XOXO
Susan
Founder & CEO
Excellent
Excellent – no reservations, I would recommend this company to anyone.
5 april 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hiya!
Thank you SO MUCH for taking the time to leave a review. With my toddler off school sick and a massive assignment due for a start up accelerator we're involved in... its been a tiring day but you made my day! Means the world to me to have happy customers!
Love Always
Susan
BAMBINISTA founder
PS: I'm a Susan and go by Suus too! Hahah! XOXO
Excellent
Quick delivery and very well packed. Definetly recommend🙂
29 maart 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Kaiti
Thank you so much for taking the time to review us! We are over the moon that you are happy with your Little Bat Backpack and our service.
Welcome to the #bambinista tribe
Love always
Susan
BAMBINISTA CEO
So much awesomeness!
Friendly, speedy delivery and beautiful products :)
27 maart 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi there
We can't say thanks enough for taking the time to leave us a review. We love our BAMBINISTA Tribe and so happy that you are happy with us too!
Welcome to the #bambinistatribe and hope to see you again real soon.
Love always
Susan
Bambinista CEO
Amazing customer service
Amazing customer service, gorgeous product and super fast delivery.
I messaged to ask for a specific pair of leggings and Bambinista went out of their way to help me. Would 100% recommend.
21 maart 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Lauren
Thank you so much for your lovely review. So glad we could help you find the leggings you wanted! Hope your little one enjoys rocking their super rare Geo Stags!
Welcome to the #bambinistatribe
Love always
Susan
BAMBINISTA founder & CEO
Brilliant - can’t recommend enough!
Such a fast and efficient service. When looking for out of stock items the team have been so helpful. I have been really impressed with the quality of the products and have already placed my next order!
7 maart 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
Hi Helen
Thank you so much for your lovely review. We love making our customers happy! And welcome to the #bambinistatribe
Love always
Susan
BAMBINISTA Founder
This was my first order and im really…
This was my first order and im really happy with the items i ordered. Fast delivery and very helpful team. Totally reccomend and will order again . :)
10 februari 2019
Review zonder uitnodiging
Antwoord van BAMBINISTA
HI Amanda
Welcome to the #bambinista tribe and thank you so much for your review! We look forward to helping you dress your trendy tot in future.
Love Always
Susan
Founder & CEO
Antwoord van BAMBINISTA
Hi Mel
Thanks so much for taking the time to reply and we are super chuffed that you are happy with your purchase!
Love always
Susan
BAMBINISTA founder & ceo
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