I cannot rate this company highly enough. I live in an extremely rural area they didn’t deliver to , but DID for my order. The quality of the gate is outstanding. Thankyou! 🌟🌟🌟🌟🌟
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Lees wat reviewers zeggen
Good website, prompt delivery, good product. I'd been having trouble finding a bin of the right size in retail stores, but found a good choice on this site. No problems with ordering or delivery.
As a motoring/campervanning photojournalist and someone who has professionally converted campervans motorhomes, and boats, I like to think I have some idea if a thing works or not. I bought two f... Toon meer
On line order was straight forward and the measurements worked as recommended. Door is good quality and looks great and safe locking system.
Bedrijfsgegevens
- Beveiligingsmaterialenwinkel
- Bouwgereedschap leverancier
- Veiligheids- en werkkledingwinkel
- Veiligheidsuitrusting leverancier
- Beveiligingssysteem leverancier
Over Barriers Direct
Geschreven door het bedrijf
What We Do
Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.
Experts in Safety and Security Products
Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.
We also offer FREE delivery
on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.
Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.
Making a DifferenceWe are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.
Contactgegevens
Unit 18, New Horizon Business Centre, CM19 5FN, Essex, Verenigd Koninkrijk
- 0800 028 8010
- support@barriersdirect.co.uk
- www.barriersdirect.co.uk
4,4
Uitstekend
1K reviews
Vraagt klanten om een review
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Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent support when I had a query
Excellent support when I had a query. Good communication and the gate is better than I expected.
3 juli 2026
Exactly as ordered very helpful staff…
Exactly as ordered very helpful staff when placing order and delivery was exactly as promised, great service all round
1 juli 2026
good product fast efficient service
1 juli 2026
Excellent service
Excellent service. Website easy to use and was able to locate product needed. Delivery was prompt.
23 juni 2026
Excellent Customer Service
22 juni 2026
Originally placed order based on being…
Originally placed order based on being told lead time of 2 or 3 weeks but probably 3 weeks . This passed so I contacted after about 4 weeks to be told would be another 3'weejs from then . This passed so contacted again and was told again by office personnel after being placed on hold whilst they spoke to manufacturing department that it was scheduled for the following Thursday/ Friday and delivery was already scheduled . I asked if this was a definite and that they promised it was to which I got a yes. On that Thursday of promised delivery I received an email saying gates were out of stock and now would be following . So after placing my order, taking money 8 weeks or more previously and giving me various dates, they suddenly decide it's out of stock . This leads me to think I was either lied to or departments there do not know what is going on because to get an out of stock email and having my money for that time is ridiculous .
30 juni 2026
Antwoord van Barriers Direct
Thank you for taking the time to share your experience, and I'm genuinely sorry for the frustration and disappointment this delay has caused.
The lead times we provide are based on the information supplied to us by the manufacturer. We're reliant on the updates we're provided and can only pass on the information available to us at the time. Unfortunately, in this instance, the manufacturer has experienced unprecedented demand, which has significantly impacted production schedules and availability.
I appreciate that this doesn't make the situation any less frustrating from your perspective. I sincerely apologise for the mixed messages you received. We were relaying the latest information provided by the manufacturer, but it became clear that their production schedule changed at very short notice, and regrettably, this situation was outside of our direct control. We hope you are satisfied with your purchase now it has safely arrived.
Used before
18 juni 2026
Good experience from ordering to delivery
Great customer service and communication throughout. Highly recommended.
25 juni 2026
Car parking post
The post arrived very quickly, on time and was well priced. I had a query before ordering which was answered promptly and professionally on the phone so wouldn’t hesitate in ordering again from them in the future.
23 juni 2026
Ordered our barrier and it was…
Ordered our barrier and it was delivered two days later. Great service
24 juni 2026
Easy to order/staff interaction satisfaction
The expertise of your staff is excellent. Special praise to Fay for helping me order a new gate. I could have easily ordered the incorrect size and not be able to send back if wrong as a bespoke size. Thank you for making my order so straight forward.
26 juni 2026
Review zonder uitnodiging
Prompt service
Prompt service, strong product, excellent customer service when I needed to make contact
18 juni 2026
Great service
12 juni 2026
Order was delivered in three seperate…
Order was delivered in three seperate parts over 4 days , one part of the order didnt turn up in full and the second of the two wheel stops got delivered the following day . Took ages for barriers direct to contact the distributors and find out where stuff was .
15 juni 2026
Barriers Direct Security Bollard
As I didn't know what was right for our driveway the help and guidance by the staff at Barriers Direct was most invaluable.
From ordering to fitting the post the whole process was smooth.
We've got just what we wanted - a good deterrent to stop people using our driveway, plus added security.
4 juni 2026
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