I cannot rate this company highly enough. I live in an extremely rural area they didn’t deliver to , but DID for my order. The quality of the gate is outstanding. Thankyou! 🌟🌟🌟🌟🌟
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Lees wat reviewers zeggen
Good website, prompt delivery, good product. I'd been having trouble finding a bin of the right size in retail stores, but found a good choice on this site. No problems with ordering or delivery.
As a motoring/campervanning photojournalist and someone who has professionally converted campervans motorhomes, and boats, I like to think I have some idea if a thing works or not. I bought two f... Toon meer
On line order was straight forward and the measurements worked as recommended. Door is good quality and looks great and safe locking system.
Bedrijfsgegevens
- Beveiligingsmaterialenwinkel
- Bouwgereedschap leverancier
- Veiligheids- en werkkledingwinkel
- Veiligheidsuitrusting leverancier
- Beveiligingssysteem leverancier
Over Barriers Direct
Geschreven door het bedrijf
What We Do
Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.
Experts in Safety and Security Products
Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.
We also offer FREE delivery
on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.
Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.
Making a DifferenceWe are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.
Contactgegevens
Unit 18, New Horizon Business Centre, CM19 5FN, Essex, Verenigd Koninkrijk
- 0800 028 8010
- support@barriersdirect.co.uk
- www.barriersdirect.co.uk
4,4
Uitstekend
1K reviews
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Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I have ordered from company before
I have ordered from company before
With excellent service from ordering to delivery and informed me with tracker system at each stage.
That's the main reason for repeat order.Truely excellent company.
10 juni 2026
Great range of products
Great range of products. Site easy to navigate.
Also, great telephone support aswell.
Fast delivery. Highly recommend
Kind Regards
Sam
10 juni 2026
Simple & efficient
Order process was straightforward, item description & delivery timescale accurrate, Item arrived promptly, & safely packaged. overall very satisfied.
9 juni 2026
Sent the wrong items
Sent the wrong items. I would be grateful for a full refund as I have had to pay a courier to return the items.
9 juni 2026
Easy to order and speedy delivery.
9 juni 2026
Good strong product
Good product, value for money.In this instance exceptionally fast delivery. Have no hesitation in recommending the company and the quality of the security posts.
8 juni 2026
Very helpful in supporting initial…
Very helpful in supporting initial measurements of the required gate size
29 mei 2026
Wonderful customer service and the mats…
Wonderful customer service and the mats last forever. Would highly recommend.
5 juni 2026
Poor quality
Poor quality, broken section of barrier and scratched on arrival.
Delivered to the wrong address and we had to collect from there.
1 juni 2026
Fast efficient delivery of product
Fast efficient delivery of product. Would recommend Barriers direct.
4 juni 2026
Good prices good products and great…
Good prices good products and great delivery, Thank you
3 juni 2026
Delivery Date Not Fulfilled
Order was placed online for delivery Tuesday. Waited all day, called Barriers Direct at 4pm to be told it was in transit due for delivery by 6pm. Waited until 6.30pm. No delivery. Email issued to Barriers Direct no reply.
Confirmation of dispatch was received in the early hours of the morning. Barrier eventually arrived on the Thursday. No response to any emails sent.
Barriers Direct - Please don't take orders and quote delivery dates you can't fulfill.
Don't tell customers its in transit when it's clearly not
Courtesy to respond to customers emails
4 juni 2026
Antwoord van Barriers Direct
Thank you for your feedback. We're sorry to hear about the frustration caused by the delay to your delivery.
We would like to clarify that we would never knowingly provide misleading information regarding an order's status. At the time of your call, we were advised by the courier that the shipment was in transit and scheduled for delivery that day. Unfortunately, once an order has been collected and is with the courier, we are reliant on the information they provide and, in this instance, the delivery did not proceed as expected.
We appreciate that the delay from Tuesday to Thursday was disappointing, particularly after you had planned around the original delivery date. We also apologise if you did not receive a timely response to your emails during this period.
While we work hard to meet our quoted delivery schedules, there are occasions when courier networks experience delays that are beyond our direct control. We understand your concerns and will use your feedback to review both our communication processes and how we update customers when courier delays occur.
Thank you for bringing this to our attention.
Well considering im still waiting on my…
Well considering im still waiting on my delivery and its been cancelled everyday since Tuesday how can I rate it any higher. Cannot even contact FedEx who they use as a courier as im not the sender
1 juni 2026
Antwoord van Barriers Direct
We're very sorry for the delay here - on investigating, it appears an address line was omitted from your delivery address which caused the delay in the courier finding you. This is due to be delivered today for you however.
Friendly polite staff sorted my order…
Friendly polite staff sorted my order very quickly and delivered the next day perfect
22 mei 2026
Slow response on email support
Slow response on email support
Stock showing in stock and not
One member of customer support helpful
But service not good enough
29 mei 2026
Antwoord van Barriers Direct
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience. When you reported that items were missing from your delivery, we immediately contacted the supplier to investigate and provided you with their findings as soon as we received them. We also continued to follow up on the matter after you advised the items could still not be located. We understand your frustration regarding the stock availability issue and appreciate that this added to your dissatisfaction. While we regret that we did not meet your expectations on this occasion, we thank you for recognising the efforts of our customer support team and value your feedback as we continue to improve our service.
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