I have purchased from this company twice. My experience has been excellent both times. The chairs are very good & comfortable with minimal effort required to put them together. I had an issue with a c... Toon meer
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I have purchased several items from Bar Stool Centre and all have arrived in very good condition and if I have ever had any queried the customer service is great. Depending on the time of year the... Toon meer
What I saw on the internet is what was delivered- a sofa bed that was good quality, well made, correct colour, and simple design. It is straight forward to put together too, with easy-to-follow di... Toon meer
Bedrijf heeft geantwoord
I found exactly what I needed. The description had easy to follow measurements . Photos excellent . Postage time fast . I needed an occasional chair that didnt take up a big space. It was well packag... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Bar Stool Centre – Australia's premier destination for affordable bar stools. Dive into our curated collection where style meets value, ensuring you find the perfect seating solution tailored to your taste and budget. Discover quality craftsmanship and unparalleled selection right here at your fingertips.
Contactgegevens
Level 23, 727 Collins Street, 3008, Melbourne, Australië
- support@barstoolcentre.com.au
- www.barstoolcentre.com.au
4,1
Goed
126 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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It was easy to order and delivery was…
It was easy to order and delivery was only 2-3 days, which I thought was excellent
28 november 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Dear Robyn,
Thank you for your wonderful feedback! We’re delighted to hear that you found the ordering process easy and that your delivery arrived so quickly. Providing a seamless shopping experience is always our goal, and we’re thrilled we could meet your expectations.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We hope to serve you again soon!
Warm regards,
Brenton Kane
Brand Manager
Bar Stool Centre
I recently purchased 4 bar stools and…
I recently purchased 4 bar stools and an 8ft LED Christmas tree.
I was a little concerned when I hadn't received anything after 10 days so wrote an email. They pointed out there shipping page.
I received the items a little later and was pleasantly surprised with the quality of both the stools and the tree.
The tree was awesome and the LED lights were better than expected. Tt was so easy to put up compared to our old one.
Email correspondence was fast and professional.
Would recommend again.
22 november 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Dear Barry,
Thank you so much for your review! We’re thrilled to hear that you’re happy with both the bar stools and your Christmas tree. It’s fantastic to know the quality exceeded your expectations and that the tree was easy to set up—making the festive season a little more enjoyable!
We appreciate your patience regarding delivery and are glad we could provide clear communication along the way. Your recommendation means the world to us, and we’re delighted to have earned your trust.
If there’s anything else we can assist you with in the future, don’t hesitate to reach out. Wishing you a joyful and festive holiday season! 🎄✨
Warm regards,
Brenton Kane
Brand Manager
Bar Stool Centre
Really wonderful quality
Really wonderful quality leather and wood bar stools, and exceptionally comfortable and stylish. I changed my mind shortly after ordering and they were extremely accommodating in changing my order.
20 oktober 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Dear Hillary,
Thank you so much for your glowing review! We’re delighted to hear that you’re enjoying the quality, comfort, and style of your leather and wood bar stools. It’s fantastic to know they’ve made such a positive impression!
We’re also pleased that we could accommodate your order change swiftly—customer satisfaction is always our top priority.
If there’s anything else we can assist you with, please don’t hesitate to get in touch. We hope to serve you again in the future!
Warm regards,
Brenton Kane
Brand Manager
Bar Stool Centre
Easy to navigate the website
Easy to navigate the website, heaps to choose from and affordable. Could be a bit quicker with delivery but apart from that I am happy with the purchase.
16 november 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Dear Titch,
Thank you for your kind words and valuable feedback! We're delighted to hear that you found our website easy to navigate, appreciated our range of products, and were happy with your purchase overall.
We truly appreciate your patience during our busiest time of year, and we understand that delivery times are important. Please know that we’re always striving to improve in this area to provide a seamless experience for our customers.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We hope to have the pleasure of serving you again soon!
Warm regards,
Brenton Kane
Brand Manager
Bar Stool Centre
Brought a Christmas tree was beautiful…
Brought a Christmas tree was beautiful a great value
11 oktober 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Dear Anne,
Thank you so much for your lovely review! We're thrilled to hear that you found the Christmas tree beautiful and a great value. It’s always wonderful to know our customers are happy with their purchases, especially during the festive season.
If there’s anything we can do to make your experience even better or if you need assistance in the future, please don’t hesitate to reach out.
Wishing you a joyful and festive holiday season! 🎄✨
Warm regards,
Brenton Kane
Brand Manager
Bar Stool Centre
I have been disgusted by the service…
I have been disgusted by the service provided. I ordered Christmas decorations almost a month ago. I live 30 mins from their warehouse. There have been order cancellations, changes, excuses and apologies. Our office closed mid December and we will have very limited use of all of the items we ordered.
Whilst the staff are apologetic they don’t actually fix the problem.
We’ve been in contact with their customer service countless times via email but there is no ability to discuss on the phone and they are asking us to now refuse delivery if we want our money back - that would be helpful if the items were ever delivered. They blame the courier for not having tracking - they should pick another courier. In saying that it was two weeks before they advised me that my item was now out of stock and a further 5 days before they replaced it with another item and we are now some 8 days later with still nothing.
4 weeks after ordering and nothing. Avoid this organisation at all costs.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Dear Jacob,
Thank you for sharing your feedback. Please allow me to sincerely apologise for the inconvenience caused and any frustration you’ve experienced throughout this process. While I deeply regret that the original tree you ordered was no longer available, I genuinely feel that we did everything within our power to resolve the matter for you as quickly and fairly as possible.
To recap:
The initial delay in processing your order was in accordance with our shipping policy during high-volume sales events. As priority processing was not selected, your order entered our standard dispatch queue.
Our standard processing time for free deliveries is up to 14 business days. On 9 November, 10 business days after your order, we were informed by the warehouse of damage to the slimline pallet, rendering those trees unsellable. We promptly informed you of this issue.
On 11 November, you requested an upgraded tree, which we provided free of charge, waiving over $100 in additional costs and applying complimentary priority processing. The upgraded tree was dispatched on 12 November at 6:23 am, well within our estimated 14-business-day timeline.
Having carefully reviewed all communication, I genuinely believe our team worked diligently to assist you courteously and promptly. Despite incurring a financial loss on your order, we prioritised resolving the issue rather than cancelling it outright, as we understand how important these items were for your office.
Additionally, we offered to waive return and shipping fees if you chose to return the item and assured you of a full refund. Since you ultimately decided to keep the items, we hope they are now meeting your expectations and adding value to your office space.
As a fellow business owner, I kindly ask that you consider updating your review to reflect that the upgraded items were delivered at no additional cost and that we made every effort to resolve the situation in a timely manner. We deeply value your support and truly hope to have the opportunity to provide you with a smoother experience in the future.
Warm regards,
Brenton Kane
Brand Manager
Bar Stool Centre
Antwoord van Bar Stool Centre
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear you're happy with both the quality of our products and the service we provided. It means the world to us!
If you ever need anything else or have any questions, don’t hesitate to reach out. 😊
Best regards,
Brenton Kane
Brand Manager
Bar Stool Centre
Excellent prices on quality products
Excellent prices on quality products
20 september 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Thank you, Lynette, for your kind words! 😊 We're so glad you found our prices and product quality to your satisfaction. Your support means so much to us, and we're here if you need any assistance in the future.
Best regards,
Brenton Kane
Brand Manager
Bar Stool Centre
Great value for money & quick delivery.
24 september 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Thank you, Mary-anne, for your fantastic feedback! 😊 We're delighted to hear you found great value in our products and were pleased with the speedy delivery. Your support is greatly appreciated, and we're here if you need anything else.
Best regards,
Brenton Kane
Brand Manager
Bar Stool Centre
Great affordable furniture.
Great affordable furniture and fantastic personal service,also the free delivery is so good
12 september 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi George,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the affordability of our furniture and the service you received. We aim to make every customer’s experience as seamless as possible, and it's wonderful to know that the free delivery made things even better for you.
If you need anything else in the future, don’t hesitate to reach out!
Best regards,
Chloe
Bar Stool Centre
Easy to navigate the website and when…
Easy to navigate the website and when chairs arrived they looked exactly like to picture shown
6 september 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi James,
Thank you for your great feedback! We're delighted to hear that you found our website easy to navigate and that the chairs met your expectations, looking just like the pictures. We always strive for accuracy and a smooth shopping experience, so it's fantastic to know we delivered on that!
If there's anything else we can assist you with, please feel free to reach out.
Best regards,
Chloe
Bar Stool Centre
I bought a pair of bar stools for my…
I bought a pair of bar stools for my home and Im 100% happy
20 juli 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Afsane,
Thank you for your lovely review! We're thrilled to hear that you're 100% happy with your new bar stools. It’s always our goal to provide furniture that enhances your home, and it’s fantastic to know we hit the mark.
If you need anything else, don't hesitate to reach out!
Best regards,
Chloe
Bar Stool Centre
Antwoord van Bar Stool Centre
Hi Rob,
Thank you for sharing your feedback! We're so pleased to hear that your experience with us was smooth, with fast delivery and quality items. We strive to make every transaction as easy as possible, so it’s great to know we succeeded!
If you ever need anything in the future, feel free to get in touch.
Best regards,
Chloe
Bar Stool Centre
Great product
Great product, fast delivery & excellent customer service
14 juli 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Leanne,
Thank you so much for your wonderful review! We're delighted that you're happy with your product and had a positive experience with our fast delivery and customer service. We always aim to provide top-quality service, and it’s fantastic to know we made a great impression!
If you ever need anything else, don’t hesitate to reach out.
Best regards,
Chloe
Bar Stool Centre
Best prices and quality thank u from…
Best prices and quality thank u from the warehouse to the customer service.
18 juli 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Dee,
Thank you so much for your kind words! We’re thrilled to hear that you found the best prices and quality with us. It’s great to know that our warehouse team and customer service made your experience a positive one.
If you ever need anything else, we’re always here to help!
Best regards,
Chloe
Bar Stool Centre
Trustworthy company with great order tracking
Good quality and price, speedy delivery and ease of assembly
5 augustus 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Jenny,
Thank you for your lovely review! We’re so glad to hear that you found our company trustworthy and appreciated the quality, price, and speedy delivery. It’s also great to know the assembly was easy for you—that’s always a win!
If you need anything else, don’t hesitate to reach out.
Best regards,
Chloe
Bar Stool Centre
Great experience from placing order to delivery
Awesome company to deal with!!
12 augustus 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Linda,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a great experience from start to finish. It’s always our goal to make the entire process seamless for our customers, and we’re so happy we could do that for you!
If you ever need anything else, we’re just a message away.
Best regards,
Chloe
Bar Stool Centre
Great company to deal with
Great company to deal with. Plenty of product choice. Hassle free transaction from purchasing to delivery.
24 mei 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Carole,
We’re so pleased to hear that your experience with us was smooth and seamless! With a wide selection of products, we’re glad you found just what you were looking for. Your satisfaction from start to finish is what we strive for, so knowing everything—from purchasing to delivery—went without a hitch is fantastic!
If you ever need assistance in the future, we’re always here to help.
Warm regards,
Chloe
Bar Stool Centre
I found exactly what I needed
I found exactly what I needed. The description had easy to follow measurements . Photos excellent . Postage time fast . I needed an occasional chair that didnt take up a big space. It was well packaged & easy to put the legs on . Colour exactly as shown . Material looks like it is good quality & will wear well
4 juli 2024
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Fenella,
Thank you so much for your detailed feedback! We’re thrilled to hear that the chair fit your needs perfectly and that our description and photos made your choice easier. It’s great to know that everything from the colour to the material lived up to your expectations, and that the assembly was a breeze!
We always aim to provide fast delivery and quality products, so we're delighted that you're happy with both. If there’s anything else we can assist you with, we’re here for you!
Best wishes,
Chloe
Bar Stool Centre
good value and the chairs arrived on…
good value and the chairs arrived on time
20 mei 2024
Review zonder uitnodiging
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