Bayfields Opticians & Audiologists - Barnard Castle Reviews 37

Welcoming and puts you at ease with good explanation of procedures for eye test by Natasha. Also lovely approach & feedback with good explanation and attention to detail by Natasha. Other staff very helpful too.

Staff were very helpful, ordered different coloured frames for me. Explained all options satisfactorily and new glasses arrived quickly.

Eye appointment was conducted in a friendly and professional atmosphere. Staff were approachable and knowledgeable and the premises was very clean, bright and welcoming. I would highly recommend Bayfields opticians.

Eye test performed by helpful optician. Full explanation given

All staff I came into contact with were friendly and helpful. Natasha was very thorough in examining my eyes. I was very happy with the contact lenses I was supplied with - vision was much improved.
I would certainly recommend this company

Friendly and helpful staff. Good service, didn’t have to wait to be seen. Good aftercare.

Very welcoming staff and a very high quality eye exam. Thoroughly recommend

All the staff could not be more kind and helpful.

Friendly and fast service. Eye test and new glasses all within one week.

Made to feel welcome by Jean and Roaxanne, had a coffee whilst I waited the short time for my appointment. Natasha was very thorough, gave some great advice and context to the results of each part of the eye examination

Friendly reception, efficient and friendly optometrist, all made it as pleasant an experience as it could be.

The Optician gave me a thorough examination and then I tried some glasses on picked the frame I liked,then I was measured for the lenses and ordered the new glasses they came back after a week I returned to try them on and a perfect fit.Everyone at Bayfield was so helpful well done all at Barnard Castle

Excellent experience, completely different from the usual high street multples. Lovely ambiance, coffee on arrival, friendly and knowledgable staff and a great range of glasses. Abit more expensive that run of the mill but you get what you pay for

Excellent service, most helpful staff, pleasant surroundings.

Very friendly staff (with senses of humour)
Expert help
Offer of coffee on arrival nice touch - tho I didn't
I didn't have to wait long in Reception area
Nothing too much trouble
All questions answered
I wasn't hurried
Glasses arrived quickly
Saturday opening is brill when customer working
Payment by monthly instalments

Downside: glasses (frame and lenses etc) are very expensive - potentially may go elsewhere in future, following check-ups at Bayfields

Superb service and help, thank you.

As always, the opticians annual review was excellent and comprehensive with sound advice to follow. The frame choice was so easy, I just left it to the staff and their choice was better than mine! Its the main reason we return every year its a quality experience.

Friendly and helpful staff and a great range of frames

They were thorough, efficient, polite and went out of their way to save me some costs.