Bayfields Opticians & Audiologists - Barnard Castle Reviews 

The entire experience was outstanding. Everyone was friendly, knowledgeable, and helpful Eye test was thorough, plenty of help choosing frames and lenses, and the pair came in early. Wonderful aftercare, and now my whole family goes there! Cannot recommend them highly enough.

The appointment was booked and confirmed to suit my availability. On arrival I received a warm and friendly greeting and offered a hot drink as was my partner. The test began less than five minutes after I arrived and was carried out in a professional and reassuring way. The process of choosing a new pair of glasses was pleasant as I was helped to chose a suitable frame patiently and without being pressurised. The whole process was smooth and relaxing and I am more than happy to recommend Bayfields in Barnard Castle.

The Audiologist was very good and all the other staff were very nice too. I would recommend them all .

Always met with lovely friendly super professional people who look after me so well.

Excellent prompt service. Full and thorough examination and explanation given. Kind, helpful, patient and very friendly throughout and good coffee‼️‼️

The staff are lovely, friendly,& professional, explain everything & make you feel at ease.
Also, a lovely wide range of glasses.
Same goes for Chloe who did my hearing test, made me feel totally at ease & explained everything. Wouldn’t go anywhere else!

I met Ross at Barnard Castle branch for the first time. He made me at ease straight away and explained all the procedures and any questions I asked was answered in detail. Jean on reception gave a warm and friendly welcome as usual. The whole experience was great.

I was well received in reception, and did not have to wait long before I was called into have eyes looked at.
We had a review of how my vision was since last test, OK.I was given good feedback regarding the £39 test
And shown the photos of current state of optic nerve
Comparison with last test result.all in all Came out
Well pleased.

Welcoming and puts you at ease with good explanation of procedures for eye test by Natasha. Also lovely approach & feedback with good explanation and attention to detail by Natasha. Other staff very helpful too.

Staff were very helpful, ordered different coloured frames for me. Explained all options satisfactorily and new glasses arrived quickly.

Eye appointment was conducted in a friendly and professional atmosphere. Staff were approachable and knowledgeable and the premises was very clean, bright and welcoming. I would highly recommend Bayfields opticians.

Eye test performed by helpful optician. Full explanation given

All staff I came into contact with were friendly and helpful. Natasha was very thorough in examining my eyes. I was very happy with the contact lenses I was supplied with - vision was much improved.
I would certainly recommend this company

Friendly and helpful staff. Good service, didn’t have to wait to be seen. Good aftercare.

Very welcoming staff and a very high quality eye exam. Thoroughly recommend

All the staff could not be more kind and helpful.

Friendly and fast service. Eye test and new glasses all within one week.

Made to feel welcome by Jean and Roaxanne, had a coffee whilst I waited the short time for my appointment. Natasha was very thorough, gave some great advice and context to the results of each part of the eye examination

Friendly reception, efficient and friendly optometrist, all made it as pleasant an experience as it could be.

The Optician gave me a thorough examination and then I tried some glasses on picked the frame I liked,then I was measured for the lenses and ordered the new glasses they came back after a week I returned to try them on and a perfect fit.Everyone at Bayfield was so helpful well done all at Barnard Castle