We visited the store on the August bank holiday weekend "just to have a look" and had no intention of buying on the day, however we left with a completed order form! After speaking to Phil, who w... Toon meer
Locatie
Wijzig locatieUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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Lees wat reviewers zeggen
Able to browse freely, good service at Ashton u Lyne store (Phil) delivery good, paid for it to be made up as purchased Ottoman, guys were great
Bedrijf heeft geantwoord
We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying. The whole process from start to finish was a very pleasa... Toon meer
Bedrijf heeft geantwoord
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Ashton Under Lyne
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, Verenigd Koninkrijk
4,8
Uitstekend
179 reviews
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Overall, a good experience but………
This is the third bed we’ve bought from Bensons and the buying experience has been great each time.
We were kept informed at every stage and delivery was when they said it would be.
The only issue was when they delivered all the boxes, they took them all up to the bedroom apart from the one with the headboard in saying it wouldn’t go up the stairs and I’d have to unpack it and take the contents up myself.
The weird thing was, my wife and I managed to get it upstairs and into the room ourselves so I’m not sure what the problem was. I’ve knocked a star off because of this.
It’s not put us off Bensons and we’d buy from them again. It’s just slightly annoying when you pay for delivery.
11 februari 2025
Antwoord van Bensons For Beds - Ashton Under Lyne
We appreciate your continued business and are glad the buying experience and delivery went smoothly. We're sorry the headboard delivery caused an issue. We'll review this to ensure a better experience in the future. Thank you for your feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Ashton Under Lyne
We appreciate your positive feedback! We are happy to hear that you experienced friendly and hassle-free service. Thank you for choosing us, Megan at Customer Care
I went in to my local Bensons branch to…
I went in to my local Bensons branch to look for wardrobes and came out having purchased a wardrobe and a bed. Was served by an amazing lady called Aga who made the experience very pleasant.
20 januari 2025
Antwoord van Bensons For Beds - Ashton Under Lyne
We're happy to hear that you found exactly what you were looking for! It's great to know that you had a pleasant experience in our branch and that our team member was so helpful. Thanks for your positive feedback, Megan at Customer Care
Good Service
Good product, very attentive & informative staff, process from purchase to delivery date is straightforward.
28 januari 2025
Antwoord van Bensons For Beds - Ashton Under Lyne
We appreciate your feedback and are glad you are enjoying the product. It's great to hear that our staff was attentive and informative and the process was straightforward!
Take care,
Megan at Customer Care
Service review
Great service from the minute we walked in, no pressure, helpful support when we needed it, plenty of choice, and a straightforward purchase process, I would recommend, and use again.
11 januari 2025
Antwoord van Bensons For Beds - Ashton Under Lyne
We appreciate you sharing your positive experience! We're happy to hear that you found our service helpful and the purchase process straightforward. We value your recommendation and look forward to assisting you again, Megan at Customer Care
Product knowledge was excellent
Managed to purchase a new bed with very little fuss. The gentleman I spoke with was very knowledgeable and only offered advice when I requested it. Which is a definite plus rather than being hassled all the time.
15 januari 2025
Antwoord van Bensons For Beds - Ashton Under Lyne
We're happy to hear that you had a seamless experience purchasing a new bed. It's great to know that our team member's knowledge and approach met your expectations. Thank you for your positive feedback, Megan at Customer Care
From walking into the shop to receiving…
From walking into the shop to receiving our bed settee the level of sevice was and still is excellent.
Being able to track the delivery and get plenty of delivery updates was extremely helpful.
Delivery of the bed settee was excellent, from introducing themselves, and being very polite to putting shoe covers on at the door step. Couldn't fault, from start to finish. Would certainly use them again.
8 januari 2025
Antwoord van Bensons For Beds - Ashton Under Lyne
We're happy to hear that you found our service excellent from start to finish. It's great to know that you found the delivery updates helpful and were impressed with the delivery team's politeness and care. Thank you for your feedback; we appreciate it! Take care, Megan at Customer Care
Antwoord van Bensons For Beds - Ashton Under Lyne
We appreciate you sharing your experience. We're so glad our staff was helpful, polite, friendly, and didn't rush you.
Thank you,
Megan at Customer Care
Niel was brilliant.
Niel was brilliant.
Gave us his opinion on what is best, our different options and what he thought would be best.
We wanted one bed so he gave us the measurements, left us to go home measure up and unfortunately our first choice wouldn't fit.
We went back and he gave us more options and helped us a lot.
29 december 2024
The personal touch.
Knowledgeable assistance with a friendly, relaxed and unhurried approach helped enormously towards choosing your company for my Purchase. Technology helps the product but social skills obtain the signature at the bottom of the page.
5 december 2024
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