Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboar... Toon meer
When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... Toon meer
Bedrijf heeft geantwoord
Helpful service in store. Allowed plenty of time to browse & decide without any pressure. Delivery was very good, arrived on time & we were kept informed on the day by text & then a call from the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Basildon
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Verenigd Koninkrijk
- 1268525908
4,9
Uitstekend
664 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very easy purchase had a few questions…
Very easy purchase had a few questions which were answered promptly.
20 oktober 2025
Antwoord van Bensons For Beds - Basildon
We are happy to hear that your purchase was easy and your questions were answered promptly. We appreciate your positive feedback,
Megan at Customer Care😊
From purchase to delivery and…
From purchase to delivery and construction was seamless
13 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that your purchase, delivery, and construction experience was seamless. Thank you for your feedback Chris. - Lauryn at Customer Care 💜
Great store and service
I was greeted when I walked in the store. I looked around was asked if I needed help I said in a while. When I was ready I asked a staff to help me. She was very helpful. Polite. Knowledgeable. Very pleased with the service and ordering was easy and they were helpful
16 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you were greeted and received helpful, polite, and knowledgeable assistance when you were ready. We're glad the ordering process was easy for you. Thank you for your feedback,
Megan at Customer Care
Helpful and efficient
11 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Very helpful staff polite and…
Very helpful staff polite and informative. Nice store.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
We appreciate your feedback and are so happy to hear that our staff was helpful, polite, and informative! We're also glad you liked our store. Thank you for your positive feedback! – Lauryn at Customer Care 💜
Lovely helpful lady helped me chose a…
Lovely helpful lady helped me chose a mattress
14 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're glad you received helpful assistance in choosing a mattress. Thank you for your positive feedback; we appreciate it! – Lauryn at Customer Care 💜
Able to walk around the store unhamperd…
Able to walk around the store unhamperd by pushy sales people. Superb range of beds, mattresses and headboards.
When we needed to speak to someone about our needs, we found Robin very helpful and knowledgeable and very polite.
10 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you enjoyed your shopping experience and appreciated our selection. We're also glad that our team was helpful when you needed assistance. Thank you for your review – Lauryn at Customer Care 💜
Brilliant service again
Brilliant service again. This is the 2nd time we’ve bought a bed from Bensons and received professional, friendly service. We were given all the information needed to make an informed choice to suit us without being pressured into a purchase
10 oktober 2025
Antwoord van Bensons For Beds - Basildon
Thanks for coming back to us! 🎉 So glad you had another great experience — no pressure, just perfect beds! 🛏️😊
Take care,
Megan at Customer Care
Antwoord van Bensons For Beds - Basildon
We are so glad you had a fantastic experience. We appreciate your high recommendation; thank you for your feedback.
Take care,
Megan at Customer Care
Rachel was very helpful when we was…
Rachel was very helpful when we was choosing.our new beds .
9 oktober 2025
Antwoord van Bensons For Beds - Basildon
Thanks for your feedback! We’re glad Rachel was helpful while you were choosing your new beds. Hope you love them!
Take care,
Megan at Customer Care
Helen the lady who dealt with us for…
Helen the lady who dealt with us for very efficient and knowledgeable about the mattress we bought. She showed us numerous options and advised the pros and cons of each of them. As a result we purchased one of your slumberland mattresses and were happy with the price.
9 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you found the advice helpful and efficient when choosing your new Slumberland mattress. It's great to know that you were happy with the price. Thank you for your positive feedback, Megan at Customer Care
Staff were really helpful
Staff were really helpful, especially Helen at the Basildon store
10 oktober 2025
Antwoord van Bensons For Beds - Basildon
We appreciate your positive feedback! We're so glad our Basildon store staff were helpful. Thank you for taking the time to share your experience with us, Megan at Customer Care
Great Service
From buying the mattress to the delivery and removal of the old one we received great service. Highly recommend Bensons.
3 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you received great service from purchase to delivery, including removal of your old mattress. Thank you for recommending us, Megan at Customer Care
Sales rep was very helpful and…
Sales rep was very helpful and explained all options for our purchase as well as all the services for delivery and appropriate disposal of items being replaced.
2 oktober 2025
Antwoord van Bensons For Beds - Basildon
We appreciate you sharing your positive experience! We're happy to hear that our sales representative was helpful in explaining all the options for your purchase. Thank you for your review John – Lauryn at Customer Care 💜
Bed Wetting
Robin the store assistant was polite knowledgeable and helpful. But most of all had a good sense of humour. When my friend and I purchased our products.
28 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you found our store assistant to be knowledgeable, helpful, and humorous. We appreciate you taking the time to share your positive experience with us.
Thank you,
Lauryn at Customer Care
Our experience with Robin
Our experience at your store was second to none.
Your assistant Robin was very understanding with what we required in the perfect bed.
If I know of anyone going to your store I'm going to tell them to ask for him,as I know they will not be disappointed.
28 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you had such a wonderful experience in our store. It's great to know that our team member was so helpful in finding the perfect bed. Thank you for your recommendation!
Thank you,
Lauryn at Customer Care
Your sales assistant was very helpful
20 september 2025
Antwoord van Bensons For Beds - Basildon
We appreciate your kind review! It is great to know our sales assistant was so helpful to you and that we provided great service.
Thank you,
Lauryn at Customer Care.
A new bed
Ordering and choice of delivery dates. Along with delivery day was by excellent service.
22 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you found our ordering process and delivery date options excellent. Thank you for your positive feedback and for sharing your experience.
Thank you,
Lauryn at Customer Care.
Lovely friendly staff
Lovely friendly staff, easy to deal with regarding product information. Recommended
22 september 2025
Antwoord van Bensons For Beds - Basildon
We appreciate your recommendation and are happy to hear that our friendly staff were easy to deal with and provided helpful product information.
Thank you,
Lauryn at Customer Care.
Helen gave great service and helped us…
Helen gave great service and helped us with out recenmt bed purchase
19 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you had a positive experience and appreciate the helpful service you received during your recent bed purchase.
Thank you,
Lauryn at Customer Care.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.