Over the past few weeks, my wife and I made several visits to BENSONS for beds in Basildon,Essex. On every occasion the staff were very helpful and professional. We ordered a new bed which was deliv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rachel at Bensons for Beds in Basildon was incredibly helpful in assisting us choose a new mattress without any pressure at all. She was friendly, knowledgable and made the whole experience really eas... Toon meer
We was very disappointed with the delivery experience. The delivery driver was rude and very reluctant to take the new mattress upstairs. He did eventually take it up, but only after making it cle... Toon meer
Bedrijf heeft geantwoord
Excellent help for my elderly mother who required a new mattress, great access and assistance with the lift to the 2nd floor and plenty of time to view the many options. Delivery went well and please... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Basildon
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Verenigd Koninkrijk
- 1268525908
4,8
Uitstekend
638 reviews
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Helpful and efficient
11 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Very helpful staff polite and…
Very helpful staff polite and informative. Nice store.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
We appreciate your feedback and are so happy to hear that our staff was helpful, polite, and informative! We're also glad you liked our store. Thank you for your positive feedback! – Lauryn at Customer Care 💜
Lovely helpful lady helped me chose a…
Lovely helpful lady helped me chose a mattress
14 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're glad you received helpful assistance in choosing a mattress. Thank you for your positive feedback; we appreciate it! – Lauryn at Customer Care 💜
Able to walk around the store unhamperd…
Able to walk around the store unhamperd by pushy sales people. Superb range of beds, mattresses and headboards.
When we needed to speak to someone about our needs, we found Robin very helpful and knowledgeable and very polite.
10 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you enjoyed your shopping experience and appreciated our selection. We're also glad that our team was helpful when you needed assistance. Thank you for your review – Lauryn at Customer Care 💜
Brilliant service again
Brilliant service again. This is the 2nd time we’ve bought a bed from Bensons and received professional, friendly service. We were given all the information needed to make an informed choice to suit us without being pressured into a purchase
10 oktober 2025
Antwoord van Bensons For Beds - Basildon
Thanks for coming back to us! 🎉 So glad you had another great experience — no pressure, just perfect beds! 🛏️😊
Take care,
Megan at Customer Care
Antwoord van Bensons For Beds - Basildon
We are so glad you had a fantastic experience. We appreciate your high recommendation; thank you for your feedback.
Take care,
Megan at Customer Care
Rachel was very helpful when we was…
Rachel was very helpful when we was choosing.our new beds .
9 oktober 2025
Antwoord van Bensons For Beds - Basildon
Thanks for your feedback! We’re glad Rachel was helpful while you were choosing your new beds. Hope you love them!
Take care,
Megan at Customer Care
Helen the lady who dealt with us for…
Helen the lady who dealt with us for very efficient and knowledgeable about the mattress we bought. She showed us numerous options and advised the pros and cons of each of them. As a result we purchased one of your slumberland mattresses and were happy with the price.
9 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you found the advice helpful and efficient when choosing your new Slumberland mattress. It's great to know that you were happy with the price. Thank you for your positive feedback, Megan at Customer Care
Staff were really helpful
Staff were really helpful, especially Helen at the Basildon store
10 oktober 2025
Antwoord van Bensons For Beds - Basildon
We appreciate your positive feedback! We're so glad our Basildon store staff were helpful. Thank you for taking the time to share your experience with us, Megan at Customer Care
Great Service
From buying the mattress to the delivery and removal of the old one we received great service. Highly recommend Bensons.
3 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you received great service from purchase to delivery, including removal of your old mattress. Thank you for recommending us, Megan at Customer Care
Sales rep was very helpful and…
Sales rep was very helpful and explained all options for our purchase as well as all the services for delivery and appropriate disposal of items being replaced.
2 oktober 2025
Antwoord van Bensons For Beds - Basildon
We appreciate you sharing your positive experience! We're happy to hear that our sales representative was helpful in explaining all the options for your purchase. Thank you for your review John – Lauryn at Customer Care 💜
Bed Wetting
Robin the store assistant was polite knowledgeable and helpful. But most of all had a good sense of humour. When my friend and I purchased our products.
28 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you found our store assistant to be knowledgeable, helpful, and humorous. We appreciate you taking the time to share your positive experience with us.
Thank you,
Lauryn at Customer Care
Our experience with Robin
Our experience at your store was second to none.
Your assistant Robin was very understanding with what we required in the perfect bed.
If I know of anyone going to your store I'm going to tell them to ask for him,as I know they will not be disappointed.
28 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you had such a wonderful experience in our store. It's great to know that our team member was so helpful in finding the perfect bed. Thank you for your recommendation!
Thank you,
Lauryn at Customer Care
Your sales assistant was very helpful
20 september 2025
Antwoord van Bensons For Beds - Basildon
We appreciate your kind review! It is great to know our sales assistant was so helpful to you and that we provided great service.
Thank you,
Lauryn at Customer Care.
A new bed
Ordering and choice of delivery dates. Along with delivery day was by excellent service.
22 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you found our ordering process and delivery date options excellent. Thank you for your positive feedback and for sharing your experience.
Thank you,
Lauryn at Customer Care.
Lovely friendly staff
Lovely friendly staff, easy to deal with regarding product information. Recommended
22 september 2025
Antwoord van Bensons For Beds - Basildon
We appreciate your recommendation and are happy to hear that our friendly staff were easy to deal with and provided helpful product information.
Thank you,
Lauryn at Customer Care.
Helen gave great service and helped us…
Helen gave great service and helped us with out recenmt bed purchase
19 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you had a positive experience and appreciate the helpful service you received during your recent bed purchase.
Thank you,
Lauryn at Customer Care.
Helen was extremely helpful
Helen was extremely helpful in helping me choose my final decision on what bed I wanted to purchase
13 september 2025
Antwoord van Bensons For Beds - Basildon
Thank you for your kind words, Helen is a crucial part of our team and works hard to ensure our customers find the perfect bed for their needs. We appreciate your feedback and hope you enjoy your purchase!
Antwoord van Bensons For Beds - Basildon
Thank you for your kind words! We strive to provide top-notch service and a wide variety of options at affordable prices. We appreciate your feedback and look forward to serving you again in the future.
Staff very helpful and made choosing my…
Staff very helpful and made choosing my bed easy, and I am very happy with my choice.
6 september 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that our team made selecting your bed easy and that you are pleased with your choice. Thank you for sharing your experience.
Take care,
Megan at Customer Care
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