Over the past few weeks, my wife and I made several visits to BENSONS for beds in Basildon,Essex. On every occasion the staff were very helpful and professional. We ordered a new bed which was deliv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rachel at Bensons for Beds in Basildon was incredibly helpful in assisting us choose a new mattress without any pressure at all. She was friendly, knowledgable and made the whole experience really eas... Toon meer
We was very disappointed with the delivery experience. The delivery driver was rude and very reluctant to take the new mattress upstairs. He did eventually take it up, but only after making it cle... Toon meer
Bedrijf heeft geantwoord
Excellent help for my elderly mother who required a new mattress, great access and assistance with the lift to the 2nd floor and plenty of time to view the many options. Delivery went well and please... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Basildon
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Verenigd Koninkrijk
- 1268525908
4,8
Uitstekend
638 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Robin…
Robin at the Basildon branch was really helpful and patient letting us take the time to choose the right bed for us. He wasn’t pushy just provided us the information we needed when we needed it. Looking forward to getting our new mattress next week!
25 november 2025
Antwoord van Bensons For Beds - Basildon
What a lovely review, Lucy and Clive! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Robin can be given the credit he deserves. - Team Bensons
Antwoord van Bensons For Beds - Basildon
We're happy to hear that our team member was helpful in guiding your decision. Thank you for your positive feedback!
Big shout to Robin at Mayflower branch…
Big shout to Robin at Mayflower branch who stayed late and helped us buy our kids beds, mattresses and duvets. Very knowledgeable and helpful- defo recommend all day long
27 november 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Robin can be aware of a great job she is doing. - Team Bensons
Sheela was very good on understanding…
Sheela was very good on understanding our requirements and made sure we buy to our specification.
24 november 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that our team member understood your needs and helped you find exactly what you were looking for. Thank you for your positive feedback,
Megan at Customer Care
Antwoord van Bensons For Beds - Basildon
We appreciate your feedback! We're glad Robin was so helpful and knowledgeable. Thank you for letting us know about your positive experience,
Megan at Customer Care
The sales lady was very helpful i…
The sales lady was very helpful i couldn't do enough to Help me out
11 november 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that our sales team member was so helpful! Thank you for taking the time to share your positive experience with us,
Megan at Customer Care
Helen at Basildon…
Helen at Basildon was absolutely first class, very explanatory about the products and the delivery details.
13 november 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you had a first-class experience! It's great to know the information about our products and delivery was helpful. Thanks for your feedback.
Megan at Customer Care
Sales person was very helpful and…
Sales person was very helpful and knowledgeable, made us feel comfortable in our purchase.
8 november 2025
Antwoord van Bensons For Beds - Basildon
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
If only all stores were as welcoming!
It was the second time that we've visited the Basildon store. On each occasion we have been welcomed by friendly, helpful and very knowledgeable staff. We will hopefully be returning to make a purchase very shortly. We would definitely recommend this store and the welcoming staff.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you consistently receive friendly and knowledgeable service at our Basildon store. We appreciate your recommendation and look forward to your next purchase,
Megan at Customer Care
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Thank you Helen
27 oktober 2025
Antwoord van Bensons For Beds - Basildon
We appreciate your positive feedback and are so glad our staff was helpful and knowledgeable for you. Thank you,
Megan
Customer Care Team
Very informative staff
Very informative staff, listen to my needs
28 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
We appreciate your feedback and are so glad our staff was informative and listened to your needs during your visit with us.
Please don’t hesitate to reach out if we can assist you again.
Megan
Customer Care Team
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you had a positive experience in our store. We appreciate your feedback and are grateful for your recognition.
Wishing you all the best until next time,
Megan at Customer Care
Good customer service!
Very nice customer service with some good advice resulting in me making a great purchase.
25 oktober 2025
Antwoord van Bensons For Beds - Basildon
We appreciate your positive feedback! We're happy to hear that our customer service and advice helped you make a great purchase. Thank you,
Megan at Customer Care
Very knowledgeable chap who looked…
Very knowledgeable chap who looked after us (Robin) made sure we got exactly what we wanted
24 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you had a positive experience and that our team member was able to assist you in finding exactly what you wanted. Thank you,
Megan at Customer Care
The salesman robin that served us was…
The salesman robin that served us was very helpful he new exactly what we needed and guided us to the right Bed and answered all our questions.
26 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you found the perfect bed! We appreciate your positive feedback regarding the assistance you received; it's great to know the guidance was helpful.
Take care and see you again soon,
Megan at Customer Care
Excellent service
Brilliant instore and fabulous delivery team - thank you
24 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
We appreciate you letting us know about the brilliant in-store service and fabulous delivery team! We're so glad you had a positive experience,
Megan at Customer Care
I can't explain how professional and…
I can't explain how professional and easy our bed buying journey was.
We went into the store and within 45 minutes we was finished! Sheila (Mayflower retail park) was excellent! Informative, friendly and extremely professional. I would definitely recommend to ask for her.
22 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that your bed buying experience was professional and easy! We appreciate you taking the time to share your positive feedback. It's great to know the service you received was informative and friendly.
Thank you for your review – Lauryn at Customer Care 💜
Very easy purchase had a few questions…
Very easy purchase had a few questions which were answered promptly.
20 oktober 2025
Antwoord van Bensons For Beds - Basildon
We are happy to hear that your purchase was easy and your questions were answered promptly. We appreciate your positive feedback,
Megan at Customer Care😊
From purchase to delivery and…
From purchase to delivery and construction was seamless
13 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that your purchase, delivery, and construction experience was seamless. Thank you for your feedback Chris. - Lauryn at Customer Care 💜
Great store and service
I was greeted when I walked in the store. I looked around was asked if I needed help I said in a while. When I was ready I asked a staff to help me. She was very helpful. Polite. Knowledgeable. Very pleased with the service and ordering was easy and they were helpful
16 oktober 2025
Antwoord van Bensons For Beds - Basildon
We're happy to hear that you were greeted and received helpful, polite, and knowledgeable assistance when you were ready. We're glad the ordering process was easy for you. Thank you for your feedback,
Megan at Customer Care
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