Bensons For Beds - Bicester Reviews 

Friendly and knowledgeable staff. Very helpful

staff did very well

Staff were very helpful but not pushy. Julie especially was very patient with going through options with me. Thoroughly happy with purchasing at the Bicester store. Great selection of beds to look at and try and brilliant customer service.

From start to finish the service at Bensons has been exceptional and their customer service from in branch to delivery drivers has been excellent and I would have no problem in recommending them.

Just bought a super king mattress from the Bicester branch. Very competitive pricing and was very impressed with Fiona who dealt with us. No pushy sales jabber, just plenty of information and guidance with time given for us to try out and discuss without any hassle. Highly recommended if you’re in the market for a new bed.

We had a very nice lady named Fiona who gave us her full advice and attention to which mattress would be best for us. We were able to try them while in shop.

Was a wonderful experience and service, wonderful staff help me finding the best bed and mattress for my son

Needed to purchase a new mattress and decided to get it from Bensons again for Beds and so glad we did. The lady helped us by showing a wide range that were suited to us. The shop was very busy but that didn’t stop us from getting first class service. We purchased the mattress that suited us and was given perfect delivery option.

Excellent customer service from the staff. The young lady spent a lot of time with us going through all of the different types of mattresses and options. She really was very knowledgeable. She also told us about the current offers with timescales and ways to order. We were very impressed.

Very helpful and knowledgeable

Absolutely fantastic best service , kind , caring , patient , but most of all the help you can do attitude is phenomenal

Fiona is an absolute gem wow everything she said was 100% accurate and honest and I love that now I can get a good nights sleep

Communication from Bensons was very good. The bed was delivered within the time window specified. The delivery n’en were polite and they were very careful with our bed.

Bought an IGel bed From Bensons beds in Whitney which came with a guarantee. After about 5 years the mattress collapsed in 2 areas even though it was very well cared for. We went to Bensons in Bicester to look at replacing the bed and were told it was up to us to deal with the manufacturer. No contact details or any assistance was offered. We were not even given any guidance on how to initiate the procedure. It feels as if the sales person was only interested in selling us a new bed and not helping with the problem.

V helpful and good knowledge gave us time to decide

We were greeted by Fiona Jones who welcomed us into the showroom, when we told her what we were looking for she took us to exactly what we needed.

top service so helpful, the people at the store were helpful and explained things would recommend

Very friendly service. Very knowledgeable about all their products. Gave good advice on what to buy. Efficient purchase overall.

Excellent customer service From the lady who served me. Very polite and thorough. Thank you

The person who served us was very knowledgable and patient. She explained the pros and cons of various mattresses allowing us to make an informed decision.

Friendly informative staff Understanding of requirements with no feeling of pressure to buy No hassle delivery Will definitely purchase from this company again