Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What a great experience we had purchasing our adjustable bed at your store in Gillingham. Odette, Andy and the team were welcoming without pressure and really made us feel at ease. Their knowledge of... Toon meer
Bedrijf heeft geantwoord
We visited the store and was greeted by Odette. Her customer service skills were excellent and made us feel welcomed into the store, offered all the help and advice we needed but without asking to... Toon meer
Bedrijf heeft geantwoord
After a not so pleasant pushy experience at Dreams which ended in us walking swiftly away, we were delighted to be allowed to peruse at our leisure at Bensons. The sales person welcomed us politely an... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Gillingham593
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, Verenigd Koninkrijk
- 1634378333
4,7
Uitstekend
277 reviews
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Made buying a bed a happy occasion
No pressure from sales team just straight forward honest help and advice both Wendy and Richard worked well as a team and it was a pleasure doing business. The only downside was the lengthy wait for delivery which was taken out of Wendy's hands to be fair.
19 augustus 2024
Lovely customer service.
12 augustus 2024
Five star service
The lady that helped us Odette was amazing! She was patient with us and had brilliant knowledge of the products! She literally went above and beyond for us!
10 augustus 2024
Gemma served me today
Gemma served me today
She gave me info and advice on all that I needed.
She was knowledgeable, precise and very helpful.
6 augustus 2024
We were guided through the options most…
We were guided through the options most helpfully to ensure we had the best information.
28 juli 2024
Never again
19 maart 2024
Lovely customer service
Lovely customer service. Can’t remember his name now but would definitely recommend. He was very patient enough to explain.
18 juli 2024
The customer advisor was very helpful…
The customer advisor was very helpful and answered my questions.
23 juni 2024
Very happ with the cos
Very happ with the cos, the bed and matress.. Love it great and friendly team on sit..
5 november 2023
Served by Ian
Served by Ian. Went above and beyond. I brought a single mattress for my son and he was very friendly and professional! Would definitely attend again if needed in the future.
4 juni 2024
Very helpful staff
Wendy was very helpful and friendly .
We were impressed by the range of prices and stock .
7 juni 2024
Excellent customer service.
Odette is the most jolly sales assistant I have ever met. I found exactly the mattress I was looking for with her help and had a lot of fun buying it. Highly recommended!!!
12 april 2024
Very happy with our mattress and benson for beds services will definitely use again
Great service from when we walked into the store till after we received our mattress helpful, friendly & polite store staff didnt hassle us, left us to look around to try different mattresses and plenty of notice and reminders for when our mattress was due and being delivered, friendly delivery staff who kept us up to date on our delivery
27 maart 2024
Review zonder uitnodiging
Staff Actually knew their products
We Went to the Gillingham branch and the lady was able to show us the perfect bed base for our needs.
She was really helpful and knew her products. She was friendly and quick at getting it all sorted. The whole process only took about 20 minutes from beginning to end. Would definitely recommend someone go to that branch and speak to Odette.
27 maart 2024
Review zonder uitnodiging
Helpful staff and very informative
Myself and my husband visited the Gillingham store to get some ideas on a new bed and mattress. We have had our bed for over 15 years and had no clue where to start, thankfully a member of staff helped us tremendously. Odette (sorry if spelt incorrect) talked us through our options and showed us ottoman beds as we needed extra storage. She talked us through the different ranges of mattresses and helped us find the perfect bed and mattress. Unfortunately we ran at our time as the shops were closing soon, but I came home and ordered online. We can’t wait to have our new bed delivered, and thanks to Odette for all her help and for answering any questions we had.
24 maart 2024
Odette from the Gillingham branch…
Odette from the Gillingham branch explained all the options thoroughly, was knowledgeable, personable and I didn’t feel rushed or pressured into making a purchase. Will definitely be back.
23 maart 2024
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