Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What a great experience we had purchasing our adjustable bed at your store in Gillingham. Odette, Andy and the team were welcoming without pressure and really made us feel at ease. Their knowledge of... Toon meer
Bedrijf heeft geantwoord
We visited the store and was greeted by Odette. Her customer service skills were excellent and made us feel welcomed into the store, offered all the help and advice we needed but without asking to... Toon meer
Bedrijf heeft geantwoord
After a not so pleasant pushy experience at Dreams which ended in us walking swiftly away, we were delighted to be allowed to peruse at our leisure at Bensons. The sales person welcomed us politely an... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Gillingham593
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, Verenigd Koninkrijk
- 1634378333
4,7
Uitstekend
277 reviews
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Excellent
We could not of asked for a better customer service that your Colleague gave us, so knowledgeable answered all our questions, his name was Richard and so polite. After he gave us all the information that we needed he left us to walk around and make up our mind, he was not pushy, he just said if you need me just come and find me. Which my husband and i prefer no pressure, we made up our mind and Richard placed our order explained everything to us so we could check and agree. I would certainly go there again just to have Richard serve us, a credit to your company. Excellent
23 maart 2024
The employees of your company speaks…
The employees of your company speaks exactly what your organisation represents. The guy that attended to me is grounded in his profession and his ethics speaks good for your company.
21 maart 2024
Richard was knowledgeable and talk…
Richard was knowledgeable and talk about the alternatives avalble
17 maart 2024
Shopping experience
Great Sales Assistant. Odette was very knowledgeable, patient and friendly and made the experience easy and comfortable. Now awaiting delivery and hoping that also goes as smoothly!
20 maart 2024
helpful sale person shame about the…
helpful sale person shame about the lady that took the final payment over the phone couldn't get it right and I object to being called darling after each sentence
3 maart 2024
Good customer service
Good customer service, the only thing that was missing was a cup of tea.
2 maart 2024
Richard was very knowledgeable
Richard was very knowledgeable, he made us very welcome. He asked what we wanted in a mattress then he showed us where these mattresses were on display. he gave us time to look around he wasn't pushy. All in all a very good shopping experience.
1 maart 2024
The Assistant Manager found the perfect…
The Assistant Manager found the perfect bed and mattress for me based on my needs and made it an overall wonderful shopping experience!
27 februari 2024
Excellent customer service and staff…
Excellent customer service and staff very polite in the Gillingham store. I would definitely recommend . Prices are also reasonable.
25 februari 2024
VGillingham storeery helpful
Very helpful, friendly and knowledgeable staff at Gillinham store. Some good offers.
24 februari 2024
Efficient and friendly staff
18 februari 2024
First class customer service
The lady who served and helped us was so good, absolutely fantastic.
We had her full attention and nothing seemed like too much trouble, excellent knowledge on products.
11 februari 2024
good service from the Sales woman
11 februari 2024
Your member of staff Odette
Your member of staff Odette, was absolutely brilliant. She took her time explaining everything that I needed to know. She didn’t rush me and advised me clearly which, allowed me to make an informed decision of my purchase.
Thank you Odette
11 februari 2024
Helpful and friendly staff
11 februari 2024
Both shop assistants were very helpful
Both shop assistants were very helpful, knowledgeable and very polite
10 februari 2024
Service review from happy customer
A very good service from your service delivery John and Cam.
Your shop assist at Gillingham store was very helpfull and ready to demonstrate any bed that was on display
2 februari 2024
Review zonder uitnodiging
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