My wife and I were welcomed into the store give some information about the store and then left alone to look around, which is how we like it. Andy wasn't to far away for us to ask him questions. we ha... Toon meer
Bedrijf heeft geantwoord
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My wife and I were welcomed into the store give some information about the store and then left alone to look around, which is how we like it. Andy wasn't to far away for us to ask him questions. we ha... Toon meer
Bedrijf heeft geantwoord
Firstly the lady assistant at their Gillingham store (Wendy) The service, delivery all went as they said it would
Bedrijf heeft geantwoord
What a great experience we had purchasing our adjustable bed at your store in Gillingham. Odette, Andy and the team were welcoming without pressure and really made us feel at ease. Their knowledge of... Toon meer
Bedrijf heeft geantwoord
Delivery was great no problems. We was a bit disappointed that the bed base material was not the same as the sides, and also the drawers are on the wrong side which means that they are against the wal... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, Verenigd Koninkrijk
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Was served by kelsie, she was approachable, knowledgable and happy to serve us and our needs. I would recommend kelsie to anyone for her amazing service and patience with me and my husband and my cheeky 5 year old. Well done kelsie, I would love to have someone like you working in my store
The staff member really knew her stuff, was very friendly and not pushy.
Kelsey did a great job of helping me buy my new bed and mattress, wasn’t pushy and was very patient.
Night and day to the sales people at dreams next door.
The drivers were very kind and helpful.
Everything was done as I wanted.
My gratitude to all workers in benson beds.
Extremely knowledgable and helpful. Very patient and agreat experience
Excellent service from Wendy in Rainham/Gillingham Kent branch. Thanks Wendy for your professional overview of our options. We will recommend to our friends and family.
After a not so pleasant pushy experience at Dreams which ended in us walking swiftly away, we were delighted to be allowed to peruse at our leisure at Bensons. The sales person welcomed us politely and left us to explore the beds on display. She checked in with us from a distance to see how we were getting on and was happy to answer our questions. She helped us work out what we wanted and was happy to stick within our budget, with no pushy upselling. All round a pleasant shopping experience, thank you.
Efficient sales representative who was most helpful with our purchase of a new mattress. Really nice showroom with lots of choice.
Richard was very good at helping us find the right bed. We had seen a few we likes and were struggling to narrow our options down but Richard steered us in the right directing
Simple, Richard the sales guy in gillingham
Great help throughout the process
Helped me pick the right matress, for the price I could afford. Answered any questions I had
The customer service was very friendly and polite. He made me smile all through.
We had Richard as our expert staff member to explain everything we need to know about the beds we had narrowed our choices down to. He was able to effectively answer all our questions and concerns. He made selecting our final choice quite easy.
Young lady was very helpful and was honest enough to say she didn’t know to some questions
Excellent customer service from Richard. Consummate professional
Assistant helped me choose pillows to suit my need as me and my partner need different pillows to help us sleep
I was offered a chance to test my pillows on a test bed
Excellent service
Excellent buying experience - and great customer service!
The gentleman that served us was amazing
I’ve had really bad experiences in the past from benson for beds but this gentleman was outstanding
In fact probably the best customer services I’ve ever received anywhere
He knew his stuff and was so helpful
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