The staff at Bensons for Beds were extremely helpful with my final decision on buying the bed. I would like to say a special thankyou to Patrycja for her helpfulness. I was kept informed throughout th... Toon meer
Locatie
Wijzig locatieUnit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD Luton, Bedfordshire, GB
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Lees wat reviewers zeggen
Our sales assistant Shameela was very helpful & supportive with my purchase of my new bed. Very happy & satisfied.
Bedrijf heeft geantwoord
Sales assistant was friendly, helpful and very knowledge and offered 3 options to meet our requirement. (only minor criticism is that we wanted to have a look around the store, but felt having been... Toon meer
Bedrijf heeft geantwoord
I've just collected my order today 5/04/25, to my disappointment I've just discovered that the Mattress was refurbished, this was not mentioned at the time of purchase, the assumption given was tha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Luton222
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, Verenigd Koninkrijk
- 1582507626
4,9
Uitstekend
374 reviews
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Customer service has been superb from…
Customer service has been superb from beginning to end and Patricia in the store was amazing. She was knowledgeable about each item and advised on colours, look, comfort etc.
Steven the manager was great with every query we had and they were both patient, letting us be sure of sizes etc. Would definitely return again and it is evident that there has been a significant increase in quality of products available at Bensons.
Hopefully when the goods arrive and are out up it'll look great.
28 juni 2025
Antwoord van Bensons For Beds - Luton222
We appreciate your fantastic review! It's great to hear that you received superb support and found our team members helpful and patient. We're glad you noticed the improved product quality and hope you love your new items! Take care, Megan at Customer Care
We had a fantastic experience at the…
We had a fantastic experience at the Luton Hatters Way retail park store. Ibraheem was helpful and informative, giving us great advice on which mid sleeper to purchase for our daughter. Would highly recommend.
15 juni 2025
Antwoord van Bensons For Beds - Luton222
We're so glad to hear about the fantastic experience you had at our Luton store! It's great that our colleague was so helpful and informative when advising you on your daughter's mid sleeper bed. We appreciate your recommendation, Megan at Customer Care
Antwoord van Bensons For Beds - Luton222
We appreciate your feedback Wayne! We're happy to hear our staff provided attentive and knowledgeable service. Thank you for your kind words, Megan at Customer Care
Antwoord van Bensons For Beds - Luton222
Thank you for your amazing 5 star review Mr Khan. We appreciate your time and thank you for shopping with us! Sleep well, Megan at Customer Care
Our sales rep Patricia was absolutely…
Our sales rep Patricia was absolutely the main reason we ended up with a tempur matress
10 juni 2025
Antwoord van Bensons For Beds - Luton222
We're happy to hear that our sales representative played such a vital role in your decision-making process. Thank you for sharing your wonderful experience with us!
Thank you, Megan at Customer Care
Always excellant service from Stephen
Always excellant service from Stephen. He's very knowledgeable and knows his stuff
9 juni 2025
Antwoord van Bensons For Beds - Luton222
We appreciate you sharing your positive experience! We're glad to hear that you consistently receive excellent and knowledgeable service. Thank you for shopping with us, Megan at Customer Care
Patricja was absolutely incredible…
Patricja was absolutely incredible helping me and my daughter choose her next bed. Thank you again for the wonderful experience.
4 juni 2025
Antwoord van Bensons For Beds - Luton222
We're happy to hear that you and your daughter had a wonderful experience with us Mr Rios. It's great to know that our team was so helpful in choosing the perfect bed! Thank you for your feedback, Megan at Customer care
Great customer service
I was promptly attended to and the whole purchase process was quick and stress-free
29 mei 2025
Antwoord van Bensons For Beds - Luton222
We're happy to hear that you were promptly attended to and found the purchase process quick and stress-free. Thank you for your positive feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Luton222
We appreciate your feedback! We are so glad to hear that our team members were friendly and helpful during your visit with us. Thank you, Megan at Customer Care
Good experience sales person and…
Good experience sales person and Manager were extremely helpful would recommend
30 mei 2025
Antwoord van Bensons For Beds - Luton222
We're happy to hear that our sales team and manager were helpful. We appreciate your recommendation and positive feedback very much! Thank you, Megan at Customer Care
Excellent customer service.
Excellent customer service.
Staff were very friendly and welcoming and took time to show us the variety and quality of products that were available to my disposal thus I was able to select what was most suitable for my need in regards to cash and kind and i am very happy with my purchase.
27 mei 2025
Antwoord van Bensons For Beds - Luton222
We appreciate your positive feedback! We are so glad to hear that our staff were friendly and helpful in guiding you through our products. We are happy you are pleased with your purchase. Take care, Megan at Customer care
Great customer service
I recently purchased a mattress and I couldn't be happier with the experience! Ibrahim, sales representative, was absolutely fantastic. He was professional, friendly, and knowledgeable about the products. He took the time to answer all my questions, and his expertise helped me find the perfect mattress for my needs. His personable approach made the entire process enjoyable and stress-free 😃
24 mei 2025
Antwoord van Bensons For Beds - Luton222
We're happy to hear you had a fantastic experience purchasing a mattress with us Samrah! It's great to know that our sales representative was professional, friendly, and knowledgeable. We appreciate your feedback and are glad you found the perfect mattress for your needs. Thanks for choosing us, Megan at Customer care
Good Store .
As I entered the Store I was greeted & asked how they could help me ? as I wanted a Mattress, I was appointed to store assistant who listened to what I wanted, she showed me different Mattresses, giving me information on them . She was very Polite, Helpful putting no Salespersons pressure on me to buy . Good Store manners .
21 mei 2025
Antwoord van Bensons For Beds - Luton222
We're glad you enjoyed your mattress-buying experience. It's great to know our team member listened to your needs and provided helpful information without pressure. We appreciate your positive feedback regarding our store manners. Take care, Megan at Customer Care
Great service
The store in Luton went above and beyond, manager Steven was very helpful
18 mei 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Luton222
Thank you for your kind words! We are thrilled to hear that our Luton store and manager, Steven, exceeded your expectations. Our team is always here to help with whatever you may need. See you soon! ✨
Best sales women of the year
We went to the store to see if they sale any shoe cabinet, but the Manager Shameela was so good at her job that I end up purchasing a bed, Cabinet and a blanket box over £1800. She explained to us all the essentials requirements according to our budget.
5 mei 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Luton222
We are thrilled to hear about your positive experience with our Manager Shameela. It's our goal to provide excellent service and help you find the perfect items for your budget. Thank you for choosing us!
Sleep well, Team Bensons💜
The lady was very helpful
The lady was very helpful! The experience in the shop was very good. Thank you
4 februari 2025
Antwoord van Bensons For Beds - Luton222
Thank you for your kind words! We are so glad to hear that you had a great experience at our shop. Our team always strives to provide helpful and positive customer service. We appreciate your support and hope to see you again soon!
Sleep well, Team Bensons💜
Good Bedding, endless sleep.🛌
They sold me a good bed, they were prompt and helpful all in the same manner.
26 april 2025
Antwoord van Bensons For Beds - Luton222
Thank you for the positive review! We pride ourselves on providing top-notch service and products to our customers. We're glad you had a great experience with us and we appreciate your support. Sleep well, Team Bensons💜
Fabulous service at luton branch
Fabulous service at luton branch
Very good selection off beds .
Very helpful staff member Stephen brilliant
23 april 2025
Antwoord van Bensons For Beds - Luton222
We are delighted to hear about your fantastic experience at our Luton branch! Our goal is always to provide top-notch service and a wide selection of products. We will be sure to pass along your kind words to Stephen. Thank you for choosing us!
Sleep well, Team Bensons💜
We had a lovely lady shamilah who…
We had a lovely lady shamilah who looked after us. She went above and beyond.
25 april 2025
Antwoord van Bensons For Beds - Luton222
Thank you so much for your kind words about our employee Shamilah! We are thrilled to hear that she went above and beyond to make your experience with us special. We will make sure to pass along your appreciation to her. Come back and see us again soon!
Sleep well, Team Bensons💜
absolutely first-class service
absolutely first-class service. the young lady was very attentive to our needs and showed us every conceivable option to make sure we were satisfied with our purchase. i could not have been more satisfied with the service.
24 april 2025
Antwoord van Bensons For Beds - Luton222
Thank you for your kind words! We take pride in providing top-notch service to all our customers. Our team will be thrilled to hear about your positive experience and we look forward to seeing you again in the future. Thank you for choosing us! Sleep well, Team Bensons💜
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