From the minute we walked into the metro centre Gateshead store Tony was most helpful and very professional. He took the time to show us round the show room, pointed out bensons 3 step promise/guarant... Toon meer
Bedrijf heeft geantwoord
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I was let down by a another reputable bed company, so had to find another bed with quick delivery time. Louise was so knowledgeable and spent time going over different options with me, giving me ad... Toon meer
Bedrijf heeft geantwoord
Your delivery/installation team were outstanding, diligent, worked-clean, explained everything related to the bed! I cannot praise them highly enough Michael and Paul were great and worked as a... Toon meer
Bedrijf heeft geantwoord
Plenty time to browse around the shop without getting hasled by sales people. Louise was on hand to answer any questions and give advice if needed. Bed we ordered is very comfortable and delivery dri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Metro Centre279
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, Verenigd Koninkrijk
- 1914606158
4,9
Uitstekend
523 reviews
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Excellent customer service
From the minute we walked into the metro centre Gateshead store Tony was most helpful and very professional. He took the time to show us round the show room, pointed out bensons 3 step promise/guarantee as well as helping us decided what items would be best for us based on our needs and budget. Nothing felt forced or pushy and we were delighted to come out having bought everything that we needed. He is a credit to the bensons for bed company
29 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear about your excellent experience in our Metro Centre Gateshead store! It's wonderful that our team member was so helpful and professional, guiding you through our offerings without any pressure. We're delighted you found everything you needed and had such a positive shopping experience.
Team Bensons
I was let down by a another reputable…
I was let down by a another reputable bed company, so had to find another bed with quick delivery time.
Louise was so knowledgeable and spent time going over different options with me, giving me advice on what was best for my needs. I really appreciated her help.
10 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear that our team member was able to provide such knowledgeable assistance and help you find the perfect bed for your needs, especially after a previous letdown. We truly appreciate your kind words!
Team Bensons
The Bensons Delivery Team Were Excellent
Your delivery/installation team were outstanding, diligent, worked-clean, explained everything related to the bed!
I cannot praise them highly enough Michael and Paul were great and worked as an team
They were spot-on, from the initial telephone call on the road until the left!
28 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
Thank you for your wonderful review! We're delighted to hear that our delivery and installation team were outstanding, diligent, and worked cleanly. It's fantastic to know they explained everything about your new bed and that you found them spot-on from start to finish. We truly appreciate your high praise!
Team Bensons
Delivered when said
Delivered when said. Was built in the room staff polite snd efficient
25 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
Hello Mrs Hartness,
Thank you for your lovely review! We're delighted to hear your delivery arrived as promised and that our team was polite, efficient, and able to assemble everything in your room. We really appreciate your feedback and hope you enjoy your new purchase,
Bensons for Beds!💖
Helpful staff
Lots of help from Neal in store. No pressure but very knowledgeable. I was shown a number of options till i finally chose the most suitable for me. His help was invaluable.
23 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
Thank you for your wonderful review! We're delighted to hear that Neal was able to provide such helpful and knowledgeable support during your visit.
We'll be sure to pass on your kind words to Neal, who will be thrilled to hear that his help was invaluable. Thank you for choosing us, and we hope you enjoy your new purchase for many years to come! 😊
Great service from your salesman
Great service from your salesman, he showed us the mattress that would be best for us. It was delivered when time was stated and put into the room.
19 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're delighted to hear our salesman provided great service in helping you choose the perfect mattress. It's wonderful that your delivery was on time and placed in your room!
Thank you for your positive review - Lauryn at Customer Care 💜
Staff at the store was great providing…
Staff at the store was great providing information on the different types of beds
7 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear that our staff provided great information on the different types of beds. Thank you for your wonderful feedback!
Team Bensons
Excellent experience with Bensons for…
My overall experience with Bensons for Beds was excellent from start to finish. All the staff I spoke to were professional yet friendly, polite and very helpful. The delivery service was great. This isn't the first time I have bought items from Bensons for Beds and it certainly won't be the last.
30 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear you had an excellent experience with us from start to finish! It's wonderful that our staff were professional, friendly, polite, and very helpful, and that our delivery service was great. We look forward to welcoming you back again!
Team Bensons
Buying my first home experience getting the bed
I believe his name was Neil who took us around and showed us beds and got us on this bed monitoring our sleep patterns and getting us us the best fit for us. This was our first time shopping for a bed and I would come back here due to him
The delivery service was amazing. They helped put it in. They were amazing. Respectful of my home. Even courteous enough to take their shoes off. I would 100% recommend them
30 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such helpful assistance, guiding you to the best fit for your sleep. We're also glad the delivery service was amazing, respectful, and courteous. Thank you for your positive feedback!
Team Bensons
Great staff in Metrocentre Store
Great staff in Metrocentre Store, really friendly and professional and delivery was just as good. Lovely lads delivering, polite and professional
13 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear that our staff in the Metrocentre store were friendly and professional. It's wonderful that your delivery experience was just as good, with polite and professional delivery lads!
The guy who dealt with us was very…
The guy who dealt with us was very friendly . Helpful , and informative. Iam physically disabled and he pointed out beds that would be too low for me. We where made very welcome
11 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear our team was friendly, helpful, and informative, making you feel very welcome. We appreciate your kind words!
Team Bensons
Fantastic in store experience
Fantastic in store experience, Paul was so knowledgeable about the products, helpful and a fantastic experience. Delivery was quick and friendly, exactly as described, it really was excellent beginning to end.
28 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you had such a fantastic in-store experience and that our team member was knowledgeable and helpful. It's wonderful that your delivery was quick, friendly, and exactly as described, making for an excellent experience from beginning to end.
Extremely helpful
They were extremely helpful and knowledgeable about the products they were selling. The delivery service was exceptional
5 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased our team was helpful and knowledgeable about our products, and that your delivery service was exceptional. Thank you for your kind feedback!
Louise and her colleague were very…
Louise and her colleague were very helpful. Got exactly the mattress I needed even though not a huge amount of choice for adjustable beds. A bit pricey but you get what you pay for, including an 8 year guarantee on everything plus life time manufacturing fault guarantee.
7 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear that our colleagues were very helpful and that you found exactly the mattress you needed. It's wonderful that you appreciate the quality and guarantees provided. Thank you for your kind feedback!
Great experience
Louise the store assistant was very helpful but not pushy at all. She was very attentive and informative.
5 juli 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear our store assistant was helpful and attentive without being pushy. Thank you for your kind feedback!
Delivery on time
Delivery on time, bed was assembled in a good time, staff were really professional, great customer service
29 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased your delivery was on time and your bed was assembled efficiently. It's wonderful to hear our staff were professional and provided great customer service!
Team Bensons
Superb
All parts of this process -from buying the bed and getting expert advice to getting delivery- have been excellent. Good price, great service and excellent communication throughout. Thank you!
26 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear that your entire experience, from expert advice to delivery, was excellent. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service. Friendly professional and knowledgeable salesman who explained everything in a straightforward manner that was easy to understand.
24 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you received excellent service from our professional and knowledgeable team. We appreciate your kind feedback!
Team Bensons
The delivery service from Nick and his…
The delivery service from Nick and his assistant Steven was excellent from start to finish. They were friendly, professional, and handled the delivery of my bed and mattress with great care. They arrived on time, kept me informed throughout the process, and were respectful of my home. Both were efficient and helpful, making the whole experience smooth and stress-free. I am very pleased with the service they provided and would highly recommend them. Thank you, Nick and Steven, for a fantastic delivery experience.
14 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased to hear you had such a positive delivery experience! It's wonderful that our team provided excellent service, handling everything with care and keeping you informed. Thank you for your kind words and recommendation!
Team Bensons
Amazing experience from start to…
Amazing experience from start to finish. From the shop lads to the delivery lads, they were fantastic.
17 juni 2026
Antwoord van Bensons For Beds - Metro Centre279
We're so pleased you had an amazing experience from start to finish. Our team strives for fantastic service. Thank you!
Team Bensons
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